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https://purl.org/pe-repo/ocde/ford#5.02.04
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1
artículo
Publicado 2021
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This article presents the findings obtained from the study on remuneration mechanisms for ecosystem services (MRSE), based on payments for ecosystem services that are implemented in Peru, intending to analyze how they can be applied by the provider companies of the country to ensure the permanence of benefits generated by ecosystems. The methodological approach used to analyze and detail how the implementation of the MRSE occurs and the channeling of the economic resources of these was of a qualitative descriptive type, based on the information obtained from the related documentary records of the years 2013-2019 with the water utilities that made up the sample and the interview of the actors of these companies, who were selected through an intentional-stratified sampling. The results showed that, although the water utilities have made progress in the MRSE implementation process, it requi...
2
artículo
Publicado 2022
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The ecosystem service of water regulation is one of the most important offered by the high[1]Andean ecosystems. However, knowledge about its contribution in hydrological terms is still scarce and its estimation is difficult, due to the complex eco-hydrological and climatic processes, and environmental characteristics of the Andes. Therefore, the influence of three types of ecosystems (humid puna grassland, tropical high-Andean wetland (bofedal) and Polylepis forest) was estimated on water flows, particularly flows that reach underground storage, which is equivalent to the ecosystem service of water regulation. This study was developed during the hydrological year 2018 - 2019 in the Rontoccocha hydrographic unit, between 3 900 and 4 635 masl, in the Apurimac Region, Peru. For this, the water balance for each type of ecosystem was modeled with the Hydrobal eco-hydrological tool. Variables ...
3
artículo
Publicado 2015
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The authors of this article conducted an analysis of the companies providing publicsanitation services. In particular, they focus on determining if these are legally entitled to market the treated waste water generated as a result of the provision of public services in charge. Additionally, in order to provide a complete analysis of the issue, the authors speak about the powers of the National Water Authority and his power to permit reuse of treated wastewater.
4
artículo
Publicado 2023
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Tourism is an economic activity with both positive and negative impacts on society. This study focused on analyzing the economic impacts of tourism on tourism service providers worldwide. A comprehensive search for scientific papers was conducted in databases such as Scopus, Web of Science, and Dialnet, resulting in 89 articles, of which 12 were selected for review. The findings revealed highly positive impacts on tourism service businesses, such as accommodations, restaurants, leisure centers, camps, and tour operators. Additionally, microeconomic-level enterprises were highlighted as beneficiaries. In conclusion, tourism significantly contributes to the generation of local economic benefits. However, current global trends demand that the tourism industry focuses on principles of equity, responsibility, and respect. When properly managed, tourism becomes a dynamic driver of the economy ...
5
artículo
Publicado 2024
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Objective: To determine the relationship between competency-based management and job performance of the administrative staff at EPS Seda Huánuco S. A., as of 2023. Materials and Methods: This research is of an applied type, with a correlational level, using a non-experimental correlational design. The population and sample comprised the 57 employees of Seda Huánuco, to whom a survey technique was applied, using a questionnaire as the instrument. To determine the results and test the formulated hypotheses, descriptive statistics were applied for frequency tables and graphs, as well as inferential statistics, where the correlation index was interpreted. Results: The results showed that competency-based management is significantly related to job performance. This is inferred from the level of significance obtained in inferential analysis or hypothesis testing, which was p = 0,000 < 0,0...
6
artículo
Publicado 2023
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Natural protected areas and payments for environmental services are conservation mechanisms that lead environmental policies worldwide. Therefore, policymakers are faced with the choice of the effectiveness of conservation mechanisms and their evaluation of how to achieve this without compromising the well-being of the populations that live within those territories. The aim of this study was to evaluate the feasibility of implementing payment mechanisms for ecosystem services in the Laquipampa Wildlife Refuge. The methodology included the identification, evaluation, and economic valuation of the prioritized ecosystem services according to three criteria: contribution to the local economy, availability of information to carry out the economic valuation, and the plausibility of implementing activities regarding the objectives of the Master Plan. The results indicate that there is the possi...
7
artículo
Publicado 2023
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Customer care quality and service satisfaction are important components to improve the relationship and communication with customers, and to generate customer loyalty. There is a growing number of competitors offering similar products and providing customized and prompt customer care, which influences customers in terms of generating loyalty. In this regard, the purpose of this article is to determine the relationship between the quality of customer care offered to members and satisfaction with financial services at a credit cooperative. The approach of the study is quantitative, and the design is non-experimental and transactional, while data collection is prolective because data comes from a primary source. Furthermore, data was collected by means of a survey and the instrument was a questionnaire, with reliability verified by Cronbach's Alpha, which reached 0.921 and 0.902 for the var...
8
artículo
Publicado 2019
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The objective of the research was to evaluate the economic and financial management of the service of the National University of Puno Altiplano in the period 2015 to 2017. The service center is dedicated to the sale of liquid fuels (oil and gasoline). To achieve the objective of the investigation, the horizontal and vertical analysis was carried out, to which the evaluation was added through the indicators or financial ratios to the company's financial statements. With the analysis of the latter, the influence on decision making at the managerial level was determined. The results of the economic and financial analysis indicate that there is a significant influence according to the indicators evaluated. Faced with the results, alternatives were proposed that contribute to the solution and strengthening of the economic indicators of the company.
9
artículo
Publicado 2021
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The discrepancies between the Tax Court and the Supreme Court in tax matters are diverse and quite common, but, how can two different points of view change the tax treatment of an activity? The provision of satellite capacity provided by non-domiciled subjects is the topic of discussion in this article which will look at three cases in which both positions are observed, that of the Tax Court and the Supreme Court of Justice, as well as analyzing whether these transactions can be classified as services or transfer of goods and if this benefits constitutes income from Peruvian source subject to withholding tax on third-rate income. For this, we have resorted to the jurisprudence of botch the Fiscal Court and the Supreme Court of Lima, the Income Tax Law, the regulations about the provision of satellite capacity through geostationary satellites and the concepts provided in the Radiocommunic...
10
tesis de grado
Publicado 2025
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No hay duda de que los gimnasios se encuentran en un mercado donde las tendencias determinan la intervención, lo que los lleva a buscar algo nuevo. Los gimnasios que no se alinean al mercado actual tienen clientes supuestamente fieles que en realidad lo frecuentan únicamente por la cercanía, la comodidad, y por los profesionales que allí trabajan, y no necesariamente por la calidad de los servicios prestados por la marca. Desde esta perspectiva, la presente investigación evalúa las propiedades psicométricas de la escala de calificación Quality of Services Provided by Gyms (QUASPG). Se utilizó un diseño instrumental que incluyó análisis descriptivo, Análisis Factorial Exploratorio, Análisis Factorial Confirmatorio, y valoraciones de validez convergente y discriminante. La muestra estuvo conformada por 411 clientes de gimnasios en el Perú, con edades comprendidas entre 18 y ...
11
artículo
Publicado 2020
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The investigation determined the influence between the labor satisfaction levels and the satisfaction customers levels, in relation to quality of services provides for the organization. The investigation started in the first trimester of 2018 and finished the second trimester in the same year in district of Jesus Maria, province of Lima. The kind of investigation is correlation. For measure the satisfaction levels in both groups, was used two instruments to collect data. In the hypothesis proof, was used the inverse proof, using the Pearson coefficient and the Anova to analyze the difference between variances. Finally the null hypothesis was rejected and prove the existence of the positive relation between the satisfaction levels of employees and customers. Also evidenced a significant diferences between the statistics medias in both groups, after and before to the application of improve...
12
artículo
Publicado 2020
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The investigation determined the influence between the labor satisfaction levels and the satisfaction customers levels, in relation to quality of services provides for the organization. The investigation started in the first trimester of 2018 and finished the second trimester in the same year in district of Jesus Maria, province of Lima. The kind of investigation is correlation. For measure the satisfaction levels in both groups, was used two instruments to collect data. In the hypothesis proof, was used the inverse proof, using the Pearson coefficient and the Anova to analyze the difference between variances. Finally the null hypothesis was rejected and prove the existence of the positive relation between the satisfaction levels of employees and customers. Also evidenced a significant diferences between the statistics medias in both groups, after and before to the application of improve...
13
artículo
Publicado 2020
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The investigation determined the influence between the labor satisfaction levels and the satisfaction customers levels, in relation to quality of services provides for the organization. The investigation started in the first trimester of 2018 and finished the second trimester in the same year in district of Jesus Maria, province of Lima. The kind of investigation is correlation. For measure the satisfaction levels in both groups, was used two instruments to collect data. In the hypothesis proof, was used the inverse proof, using the Pearson coefficient and the Anova to analyze the difference between variances. Finally the null hypothesis was rejected and prove the existence of the positive relation between the satisfaction levels of employees and customers. Also evidenced a significant diferences between the statistics medias in both groups, after and before to the application of improve...
14
artículo
Publicado 2016
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The article analyzes the uses and interpretations of the services of a Senior Activity Center program (Centros del Adulto Mayor - CAM) by its users and the professionals who direct it in a low-income urban district of Lima, Peru. Based on ethnographic research, and revealed the way a public policy builds an «ideal old age» which is promoted by their services. This is not passively assumed by the professionals who implement the program locally. They reinterpret their guidelines based on their common sense and experience which generates contradictions and a partial reproduction of prejudices related to old age. On the other hand, users use the program as a mechanism to deal with moments of crisis that were experienced at this stage of their lives. Also to oppose the hegemonic discourse of old age that doesn’t satisfy them. The CAM offers these opportunities but they don’t benefit all...
15
artículo
Publicado 2024
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The administration of justice by the Judicial Branch begins with the Magistrates' Courts, which constitute the first level within the hierarchical organization of this branch of government. They are followed, in ascending order, by the Specialized Courts, Superior Chambers and Supreme Chambers, which assume a series of competencies assigned to them by the national legal system. In this article we will address the competence by subject matter of the Labor Magistrates Courts, with emphasis on the expansion of their competencies, reviewing the changes produced in the 02 Labor Procedural Laws of Peru and the introduction of competencies made by the IX Supreme Labor Plenary of the year 2022. Although the Law is an important normative instrument in national law, nowadays jurisprudence has gained great importance within the sources of law, assuming a creative role, thus overcoming the tradition...
16
artículo
Publicado 2018
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Given the new conception of social tourism that is taking root internationally, in the 21st century the Argentine government has been reformulating the issue on the public policy level, considering the distributive virtues on which its inclusion on the government agenda have historically been founded, along with economic virtues linked to job and income creation through articulation with the private sector. Focusing on policy analysis, in this study we assess the policy outcomes more than a decade on from implementation, paying special attention to the actors that have benefitted.
17
artículo
Publicado 2022
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The main objective of this empirical applied and documental study was to identify value-added services offered on web pages of translation service providers and language service providers in Spanish language speaking countries. The sample of this study comprised 169 web pages of translation service providers and language service providers. The analysis was made using the contents analysis technique, while data coding/tabulation was made using the SPSS software. The research arrived at the following general conclusions: 1. Both translation service providers and language service providers offer value-added services related to seven types of management: language, editorial, translation, audiovisual translation, contents, events, and computer-assisted translation; the services with the greatest offer are audiovisual translation management and language management; 2. Companie...
18
tesis de grado
Publicado 2025
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El problema que presentó la empresa Onasa E. I. R. L. en los servicios de saneamiento ambiental , fue la baja productividad en las actividades que se desarrollan, debido al problema identificado , se tuvo como propósito implementar un sistema de homologación de proveedores para mejorar los indicadores de desempeño en la realización de servicios de saneamiento ambiental. La hipótesis central sostiene que la homologación contribuirá significativamente al aumento de la productividad. El estudio utiliza un diseño preexperimental de tipo aplicad o , nivel explicativo y método hipotético - deductivo . Antes de la homologación, la eficiencia registrada fue de 1.2 3 soles , lo que representa un retorno de 0.2 3 soles por cada sol invertido. En cuanto a la eficacia, los ingresos anuales totalizaron S/ 568 072 . 16 , alcanzando solo el 3 3 . 81 % de la meta establecida de S/ 1 680 000....
19
artículo
Publicado 2016
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This paper tries to explain how the regulation of the telecommunications’ activity abandoned the traditional system of State’s public service and evolved to the establishment of a new legal framework that encourages competition among all the economic agents operating in the sector, who must provide all telecommunications services, and, in case that delivery of basic services to all users cannot be done within the framework of the competition, then exceptionally the State as guarantor must impose obligations to ensure the user’s satisfaction in their communication needs.
20
artículo
Publicado 2020
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Introducción: Maternal and child health care is a priority for health services, it is essential that all pregnant women comply with the necessary amount of prenatal care for proper supervision of pregnancy and the detection of possible warning signs or complications in a timely manner. Objective: To identify the association between the health provider factors and the number of prenatal care in the users of the Carlos Lanfranco La Hoz hospital attended in 2019. Methods: quantitative, relational and non-experimental design study. 342 pregnant users attended from January to December 2019, who were selected through a systematic probability sampling. For the statistical analysis, a descriptive statistic was used through the distribution of absolute and relative frequencies and an inferential statistic through the use of Poisson regression. Results: The age ...
