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1
artículo
Publicado 2023
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In the last years, it has been seen how the number of judicial processes in Peru is affected by inefficiency or lack of agility for their attention and due process. Due to the digital transformation that has arisen with the use of IT, it has been necessary to choose to restructure the processes in the judicial systems by prioritizing the activities within each one to adapt to the new context that exists. Thus, given this need, this research arises, which aims to implement a mobile application to optimize the management of notifications in the delivery of judicial deposit certificates in the Judicial Branch. In order to effectively carry out this mobile application, the Mobile-D agile methodology has been chosen, which has 5 phases that start from the exploration phase to the testing phase. In addition, Figma was used as a tool for prototype design. In this way, the objective of improving...
2
Publicado 2018
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La elaboración del presente trabajo titulado "Propuesta de automatización del proceso de trámite de constancias y certificados de OCRA de la UNSM-T", tiene como objetivos realizar el diagnóstico de la situación actual del trámite de constancias y determinar los requerimientos para elaborar la propuesta de automatización del proceso de gestión de constancias y certificados de estudios de la Oficina de Coordinación y Registro Académico de la UNSM-T. En el diagnóstico realizado se comprobó que la UNSM — T ofrece un deficiente trámite de constancias y certificados de estudios, lo cual conlleva a la necesidad de automatizar dicho proceso. La automatización se realizará mediante el Sistema Integrado de Atención de Solicitudes de Constancias y Certificados, el cual se desarrollará utilizando diferentes metodologías. De las cuales para el levantamiento de información se real...
3
artículo
Publicado 2019
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This article examines a Judgment issued by the Sala Superior del Tribunal Electoral del Poder Judicial de la Federación de la República Mexicana (Superior Court of the Electoral Tribunal of the Judicial Power of the Federation of the Mexican Republic) in relation to the final resolutions issued by the Commission of the Council for Transparency and Access to Information of the Federal Electoral Institute, which denied the requests of mexican citizens to provide them with copies of the "ballots" (or "ballot papers" in the case of Peru) regarding the electoral process because the results of the presidential election caused them to object to the calculation of the votes and required them to count them again.Of course, the academic importance of resolving that demand was not fundamentally to review the outcome of the electoral process but to elucidate the chara...
4
artículo
Publicado 2019
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This article examines a Judgment issued by the Sala Superior del Tribunal Electoral del Poder Judicial de la Federación de la República Mexicana (Superior Court of the Electoral Tribunal of the Judicial Power of the Federation of the Mexican Republic) in relation to the final resolutions issued by the Commission of the Council for Transparency and Access to Information of the Federal Electoral Institute, which denied the requests of mexican citizens to provide them with copies of the "ballots" (or "ballot papers" in the case of Peru) regarding the electoral process because the results of the presidential election caused them to object to the calculation of the votes and required them to count them again.Of course, the academic importance of resolving that demand was not fundamentally to review the outcome of the electoral process but to elucidate the chara...
5
artículo
Publicado 2014
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The objective of this paper is to extend the application range of ISO 9001:2008 in Education Institutions related to the quality accreditation processes. To this purpose, performance implications using this regulation are presented. Furthermore, it will be ob-served to which extent the implementation of quality assurance processes are favorable to leading towards accreditation. Conclusions: The standardization of a quality manage-ment system based on ISO 9001 does not imply that education services offered have to be identical in the world. Normalization respects particular organization designs regarding the requirements they want to achie-ve, the documentation of how things are attained and the verification of accomplishments. Certification of the educational process quality will succeed if there have previously existed an education plan and a system of quality management, coordinated by...
6
artículo
Publicado 2014
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El objetivo de este artículo es ampliar los alcances de la aplicación de la norma ISO 9001:2008 en Instituciones universitarias en relación con los procesos de acreditación de la calidad. Con este propósito, se presentan implicancias del funcionamiento del uso de esta norma. Asimismo, se observará en qué medida resulta favorable ésta, para la ejecución de procesos de aseguramiento de calidad conducentes a acreditaciones. Conclusiones: La estandarización de un sistema de gestión de la calidad basado en ISO 9001 no implica que los servicios de enseñanza ofertados tengan que ser iguales en el mundo. La normalización respeta el diseño particular de lo que la organización desea lograr, la documentación de cómo se ejecutan las cosas y la verificación de su cumplimiento. La certificación de la calidad de los procesos educativos tendrá éxito, si previamente ha existido un pl...
7
artículo
Objective: to describe availability of pediatric cardiovascular surgeons and to identify factors influencing accreditation for this specialty in Peru. Materials and methods: this is a cross-sectional and descriptive study. A discriminating exponential snowball sampling procedure was performed in pediatric cardiovascular surgeons working in the Peruvian National Cardiovascular Institute. This was carried out in April 2019. Their participation was requested and virtual surveys were carried out. Data collected from closed questions were processed using descriptive statistics. Data from open questions were processed on the basis of their systematization, order, and relationship, so conclusions could be drawn. Results: twenty surgeons were surveyed. Of them, 5 reported having had training for their subspecialty, and they declared their main motivation was having undergone a training period du...
8
artículo
Publicado 2018
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The self-assessment and accreditation processes of the superior technological educational institutes (IEST) conducted by the Council of Assessment, Accreditation and Certification of Quality of Nonuniversity Superior Education (CONEACES) served as a response to a prevailing necessity to promote a culture of quality. The objective was to mobilize change processes that start from an internal assessment, a self-assessment guided to the self-regulation and constant improvement, and that can be directed to an external, impartial and objective fulfillment. The survey had the participatory work as a strategy and the rallying ability as a strength necessary to involve all of the actors related to the IEST: authorities, promoters, directors, teachers, staff members, academicians, national and international experts. Evidence to the study has been more than t...
9
artículo
Publicado 2018
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The self-assessment and accreditation processes of the superior technological educational institutes (IEST) conducted by the Council of Assessment, Accreditation and Certification of Quality of Nonuniversity Superior Education (CONEACES) served as a response to a prevailing necessity to promote a culture of quality. The objective was to mobilize change processes that start from an internal assessment, a self-assessment guided to the self-regulation and constant improvement, and that can be directed to an external, impartial and objective fulfillment. The survey had the participatory work as a strategy and the rallying ability as a strength necessary to involve all of the actors related to the IEST: authorities, promoters, directors, teachers, staff members, academicians, national and international experts. Evidence to the study has been more than t...
10
tesis de grado
Publicado 2019
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La empresa Vivero Santa Fe SAC es una empresa peruana dedicada a la producción y comercialización de la frambuesa en el territorio nacional, gracias al apoyo de la Universidad Privada del Norte y del Gerente General de dicha empresa podemos llevar a cabo nuestra investigación en sus instalaciones proponiéndonos como objetivo general diseñar el proceso de internacionalización de la empresa Vivero Santa Fe-Cajamarca para la exportación de frambuesas al mercado de España 2020. Para lograr el objetivo de esta investigación realizamos entrevistas en profundidad a los profesionales y personas conocedoras de internacionalización de productos residentes en la ciudad de Cajamarca entre ellos, representantes de SENASA, DIRCETUR, GRUPO LLIQUE y el gerente general de Vivero Santa Fe SAC, con la información recolectada y la revisión documentaria logramos diseñar un proceso adecuado que p...
11
tesis de grado
Publicado 2017
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RESUMEN La principal actividad de la empresa Quality Certificate del Perú S.A.C. son los servicios de calibración y mantenimiento preventivo – correctivo a las diferentes empresas que buscan realizar estos servicios a fin de cumplir con los requisitos a la gestión ISO 9001 y/o ISO 14001. Actualmente el número de empresas que solicitan este servicio está en aumento, y a su vez crece la competencia entre empresas acreditadas bajo la norma ISO/IEC 17025, razón por la cual Quality Certificate del Perú S.A.C. tiene la misión de incrementar el porcentaje de cumplimiento de Atención de Servicios, a fin de poder satisfacer las necesidades de sus clientes. El presente trabajo tiene como objetivo incrementar el porcentaje de cumplimiento en el proceso de Atención de Servicios en la empresa Quality Certificate del Perú S.A.C. mediante el uso de herramienta de mejora que permita identif...
12
artículo
Publicado 2014
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La presente investigación tiene el propósito de contribuir al logro de la acreditación de la Facultad de Ciencias Administrativas de la UNMSM, en el marco de la Ley del SINEACE No. 28740, Ley del Sistema Nacional de Evaluacion de la Calidad Educativa, encargada de normar los procesos de evaluacion, acreditación y certificación de la calidad educativa en nuestro país. Un proceso de autoevaluación debe conducir a una posterior acreditación y certificación de la facultad, ello implica el desarrollo, análisis y retroalimentación relacionados a las prácticas preprofesionales, competencias adquiridas por estudiantes y graduados, metodología para la evaluación y seguimiento del aprendizaje; organización administrativa, servicios académicos complementarios, estructura física y equipamiento. La autoevaluación, es un proceso de análisis crítico de cada una de las unidades acad...
13
artículo
Publicado 2014
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This research has the purpose of contributing to the achievement of the accreditation of the school of Sciences administrative from San Marcos University, within the framework of the law of the SINEACE No. 28740, law on the national system of evaluation of the quality of education, responsible for standardizing the processes of evaluation, accreditation and certification of the quality of education in our country. a process of self-assessment should lead to a subsequent accreditation and certification by the faculty, entails the development, analysis and feedback related to the practices pre professionals, skills acquired by students and graduates, methodology for the evaluation and monitoring of learning; administrative organization, complementary academic services, structure physics and equipment. The self-assessment is a process of analysis critical of academic and faculty administrat...
14
artículo
Objective: to describe availability of pediatric cardiovascular surgeons and to identify factors influencing accreditation for this specialty in Peru. Materials and methods: this is a cross-sectional and descriptive study. A discriminating exponential snowball sampling procedure was performed in pediatric cardiovascular surgeons working in the Peruvian National Cardiovascular Institute. This was carried out in April 2019. Their participation was requested and virtual surveys were carried out. Data collected from closed questions were processed using descriptive statistics. Data from open questions were processed on the basis of their systematization, order, and relationship, so conclusions could be drawn. Results: twenty surgeons were surveyed. Of them, 5 reported having had training for their subspecialty, and they declared their main motivation was having undergone a training period du...
15
artículo
Publicado 2021
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Introduction: The practice of medicine today represents a challenge. Objective: To evaluate the characteristics of the work environment and perceptions about the practice of medicine. Materials and methods: Exploratory and transversal studio, online survey (September to November 2020). The characteristics of the work environment, quality in endoscopy, social networks, conflicts of interest and role of scientific societies were evaluated. Results: 208 professionals. Average age 48.5 years, 66.8 % male. Average age of graduated 23 years; 88.9% (n=185) had a certified specialty and 85.6% were gastroenterologists (n=178). Average workplaces: 2.6; 108 worked less than 40 hours a week (52%), 127 (61%) has management tasks and 63.9% passive guards (n=133). 13.5% (n=28) believe that there are disparities between men and women. 70.2% (n=146) experienced Burnout and 86 (41.3%) experienced o...
16
objeto de conferencia
Publicado 2020
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RESUMEN En este contexto de mejora continua en el que muchas universidades vienen incursionando con fines de ofrecer mejores oportunidades para sus estudiantes, que respondan a requerimientos que el entorno cambiante requiere, se hace necesario no solo dar a conocer modelos y estándares de acreditación, sino metodologías de implantación que propicien el involucramiento de todos los stakeholders y la mejora sea sostenible. El objetivo de este trabajo es mostrar un modelo de gestión de conocimiento para el proceso de prácticas preprofesionales, elaborado bajo un enfoque sistémico, el modelo de calidad universitaria del Sistema Nacional de Evaluación, Acreditación y Certificación de la Calidad - SINEACE, que permita incrementar el nivel de conocimiento de los involucrados con el proceso, mejorar el involucramiento de los stakeholders, mejorar en el nivel de logro de competencias d...
17
artículo
Publicado 2015
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Objective: This research was conducted in order to determine the effectiveness of measures to protect children and adolescents that are issued in the Family Court of the Superior Court of Justice of Tacna, on child abuse, 2009-2010.Para it was established the following hypothesis: In the Family Court of the Superior Court of Justice of Tacna, measures to protect children and adolescents that are issued are ineffective to counter child abuse in the district Tacna 2009- 2010. Method: The research is a form of applied research, because it is aimed at the application of knowledge to the solution of a problem, as confronting theory with reality. It is also a kind of Socio Legal Research by the facts and relations of social order regulated by legal norms are studied and why is to determine the effectiveness of measures to protect children and adolescents that are issued in the Family Courts Su...
18
artículo
Publicado 2015
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Objective: This research was conducted in order to determine the effectiveness of measures to protect children and adolescents that are issued in the Family Court of the Superior Court of Justice of Tacna, on child abuse, 2009-2010.Para it was established the following hypothesis: In the Family Court of the Superior Court of Justice of Tacna, measures to protect children and adolescents that are issued are ineffective to counter child abuse in the district Tacna 2009- 2010. Method: The research is a form of applied research, because it is aimed at the application of knowledge to the solution of a problem, as confronting theory with reality. It is also a kind of Socio Legal Research by the facts and relations of social order regulated by legal norms are studied and why is to determine the effectiveness of measures to protect children and adolescents that are issued in the Family Courts Su...
19
artículo
Publicado 2015
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Objective: This research was conducted in order to determine the effectiveness of measures to protect children and adolescents that are issued in the Family Court of the Superior Court of Justice of Tacna, on child abuse, 2009-2010.Para it was established the following hypothesis: In the Family Court of the Superior Court of Justice of Tacna, measures to protect children and adolescents that are issued are ineffective to counter child abuse in the district Tacna 2009- 2010. Method: The research is a form of applied research, because it is aimed at the application of knowledge to the solution of a problem, as confronting theory with reality. It is also a kind of Socio Legal Research by the facts and relations of social order regulated by legal norms are studied and why is to determine the effectiveness of measures to protect children and adolescents that are issued in the Family Courts Su...
20
tesis de grado
Publicado 2021
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El presente trabajo de investigación tuvo como objetivo conocer el impacto de la certificación BASC en la cantidad de servicios de exportación de la empresa C & B LOGISTICS SAC en los años 2015-2020. El método de aplicación fue aplicativo y tuvo un enfoque cualitativo- descriptivo empleando un diseño de estudio de casos, tipo transversal para determinar la problemática del trabajo de investigación. Para el trabajo de investigación se empleó el uso de la entrevista a profundidad y guía de observación dirigida a la población compuesta por colaboradores del área comercial y de operaciones con unidad de estudio al gerente comercial y jefe de operaciones. El resultado obtenido mediante el instrumento demostró que existen grandes beneficios que brinda la certificación BASC para tener un buen nivel de seguridad en los procesos operativos de la carga en el ámbito de exportació...