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1
artículo
While it is true that vaccines generate immunity with a high degree of effectiveness and that in Peru, a certain time was spent initiating the COVID-19 disease, a vaccination process that was developed logistically. The objective was to obtain the mathematical model of the COVID-19 vaccination process in Peru, to estimate the number of people vaccinated, the critical time for which the estimated rate of vaccinated people has been the highest value, and to specify the date on which the highest number of people vaccinated has occurred. The methodology was based on determining the form of dispersion of the vaccination process, this being a logistic distribution and considering that a mathematical model is a mathematical description, by means of a function of a real-world phenomenon, such as the number of people vaccinated against the COVID-19 disease. The model presented a correlation coeff...
2
artículo
Publicado 2018
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Applying Business Process Management in transport area of logistics companies brings the chance to develop the processes through web systems, desktop systems, apps, to name a few; focused on managing the resources (vehicles and drivers) in an organized way. This model is based on accomplishing synergy, keeping continuous improvement and giving a soon answer to clients.
3
artículo
Publicado 2024
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In current supply chains, the use of AIDC technologies allows the information that flows to be standardized and reliable, as well as obtaining a series of advantages related to saving time and costs. In Cuba, the use of these technologies is not regulated by national laws and most companies do not use them, considering ignorance of their effectiveness as the cause. This article analyzes AIDC technologies: specifically, bar code systems and radio frequency systems, their operation and benefits of their use in supply chains. Based on the existing need, a tool was designed based on a procedure that establishes a guide for the selection of technologies to be implemented in logistics processes. The tool designed is used for Case Studies to know its application and mode of use.
4
artículo
Publicado 2024
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In current supply chains, the use of AIDC technologies allows the information that flows to be standardized and reliable, as well as obtaining a series of advantages related to saving time and costs. In Cuba, the use of these technologies is not regulated by national laws and most companies do not use them, considering ignorance of their effectiveness as the cause. This article analyzes AIDC technologies: specifically, bar code systems and radio frequency systems, their operation and benefits of their use in supply chains. Based on the existing need, a tool was designed based on a procedure that establishes a guide for the selection of technologies to be implemented in logistics processes. The tool designed is used for Case Studies to know its application and mode of use.
5
artículo
Publicado 2012
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Distribution centers are quite sensitive areas to produce failures due to human mistakes through the picking process. As a result, it impacts enormously the level of service and organization’s goals. The object of study is a drugstore whose number of orders is very high and the number of handled products too. Solution is given as a tool that applies Business Process Management (BPM) and provides characterization of organizational processes, the current picking process diagram (AS-IS) and the improved diagram (TO-BE) which enhances the process adding a new control point. Besides, in this paper BPMN notation was applied correctly in each diagram.
6
artículo
Publicado 2012
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Distribution centers are quite sensitive areas to produce failures due to human mistakes through the picking process. As a result, it impacts enormously the level of service and organization’s goals. The object of study is a drugstore whose number of orders is very high and the number of handled products too. Solution is given as a tool that applies Business Process Management (BPM) and provides characterization of organizational processes, the current picking process diagram (AS-IS) and the improved diagram (TO-BE) which enhances the process adding a new control point. Besides, in this paper BPMN notation was applied correctly in each diagram.
7
artículo
Publicado 2021
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El propósito de este estudio fue analizar el impulso que la pandemia provocada por el nuevo coronavirus covid – 19 brindará a la aceleración de la automatización de los procesos de la Logística Portuaria en el Puerto del Callao en Perú. El estudio se realizó desde un enfoque cualitativo, usando el método conceptual – inductivo y fenomenológico como métodos específicos. Asimismo, para el recojo de la información se utilizó la técnica de entrevistas a profundidad aplicada a seis especialistas involucrados con el Puerto del Callao y sus diferentes operaciones. La información recopilada de los informantes fue desarrollada a través de la síntesis y el software Atlas.ti. En relación a los hallazgos investigativos y conclusiones se tiene que, la pandemia ha cambiado la forma de realizar negocios internacionales alrededor del mundo, y se ha abierto una brecha en relación a...
8
tesis de grado
Publicado 2025
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Within the supply chain, every stage of the logistics process plays a vital role—from the start of production to the delivery of the product to the final customer. However, storage management stands out as one of the most critical phases. Inadequate storage practices or poor SKU control can result in substantial financial losses for a company. This scientific article presents a diagnostic analysis of a logistics operator specializing in the distribution and storage of pharmaceutical products. During the evaluation, several weaknesses were identified in the reception and order picking processes. As a result, various tools were implemented to enhance operational efficiency. The study explored key questions such as: What are the determining factors for selecting a logistics process systematization model? And what are the implications and effects of its implementation? The chosen tools inc...
9
tesis de grado
Publicado 2023
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The main warehouse of a hydroelectric plant is crucial for managing the spare parts necessary for equipment maintenance. However, its inefficient use can generate costs and decrease logistical efficiency. To improve this situation, solutions based on engineering tools such as SLP, 5S, and Slotting were proposed. The pilot implementation showed an 89% increase in the utilization of storage space indicator (UCA), a 40.73% reduction in lead time, and a 10.18% decrease in inventory level. These tools had a significant impact on space optimization, reduction in search times, improvement in inventory management, and reduction in operating costs. Consequently, they improved efficiency, profitability, and satisfaction in the logistical management of the hydroelectric plant.
10
tesis de maestría
Publicado 2019
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This research aims to contribute to find a new alternative for the cargo consolidation process at Nexa Resources Cajamarquilla. This process implies the transportation of final products to the external warehouse by wagons, containers filling activities and the transportation of filled containers to port terminals. Qualitative data were collected during semi-structured interviews with managers and professionals from different fields with a high level of experience and background, since a process improvement involves knowing the impact in terms of manufacturing, sales, finance, corporate management and supply chain activities within the company. In terms of content analysis, time and cost, management of shipments and benefits of a new alternative were defined as the three main categories since APM Terminals can provide Nexa Resources with not only the possibility to reduce logistics costs ...
11
tesis de grado
Publicado 2025
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This scientific article aims to demonstrate the usefulness of the application of a novel inventory management model based on 3 tools: A control system for incoming and outgoing goods, a process monitoring system managed through a KANBAN canvas and a continuous improvement system based on a PHVA cycle to improve the logistics management of an SME in the retail sector. especially in the control of inventory accuracy and availability indicators. It was based on an initial diagnosis of the processes of the logistics area of the company under study, then appropriate inventory management policies were implemented, and the processes were re-engineered. The next step was to design a Dashboard to control the inflows and outflows of goods, which takes the information from the company's ERP and allows it to anticipate omissions in the processes. Finally, staff were trained and a process monitoring ...
12
artículo
Publicado 2025
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The agroindustry of not centrifugal sugar (NCS) production is the second agricultural sector in Colombia, due to its contribution to the generation of jobs and planted area. Despite its contribution to the national economy, this agroindustry faces a series of technological problems that require the modernization of traditional production processes, such as the transportation of sugar cane from the crop plots to the processing point (trapiche), which continues to be developed using pack animals. The objective of this work was to characterize the transportation process of sugar cane (Saccharum officinarum) to produce NCS through the definition and measurement of logistical indicators for the transportation of agricultural products. The research was carried out during the months of April and October 2021 in five municipalities in the department of Boyacá (Colombia) where NCS production tak...
13
tesis de grado
Publicado 2021
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La necesidad de automatizar procesos es una realidad que actualmente toda organización desea, dado que simplifica tareas operacionales, permite reducir los tiempos y errores en los procesos, permitiendo de esta manera que los colaboradores puedan enfocar su tiempo en actividades que requieran de un pensamiento crítico así como en actividades estratégicas que aporten valor en una compañía. Es por ello, que el objetivo del proyecto de investigación es implementar una solución Robotic Process Automation (RPA) que conlleve mejorar la gestión logística y generar de esta manera una productividad organizacional en una empresa naviera. Para ello, se empleó el modelo de SCRUM por la principal característica de brindar una rápida respuesta a los cambios durante el proyecto de implementación, en comparación con una metodología tradicional, además, de reducir considerablemente la do...
14
artículo
Publicado 2024
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This study aims to enhance customer satisfaction in the medical uniforms sector through the implementation of process management, focusing on the Net Promoter Score (NPS). Over eight months, the Plan-Do-Check-Act (PDCA) method was applied, assessing its impact through surveys on a sample of 378 customers. The mixed-methodological approach integrates quantitative and qualitative data to evaluate the influence of process management on customer satisfaction. Results, supported by statistical analysis, underscore the imperative need for effective process management to drive continuous improvement in customer satisfaction, especially in the dynamic retail environment. This study bridges the gap in correlation between process management and tangible improvements in NPS within the retail context, emphasizing its relevance in a post-pandemic scenario where customer expectations and competition d...
15
tesis de maestría
Publicado 2024
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Industrial Process S.R.L., ubicada en Lima, Perú, cuenta con una oficina administrativa y un almacén en el distrito de San Borja. Inició operaciones en diciembre de 2006, importando y comercializando repuestos industriales. Es distribuidor oficial en Perú de las marcas Danfoss, Keller, Winters, Dwyer, Aplisens, PR Electronics, Dinel, BrainChild y Baumer. La consultoría tiene como objetivo identificar las causas del descenso de utilidades. Mediante reuniones con el Gerente General y los líderes de la empresa, se elaboró una matriz de priorización del problema, determinando las siguientes causas: inadecuada planificación de compras de productos importados, incremento de compras locales, deficiente coordinación entre logística y ventas, falta de stock de productos y cancelación de pedidos por incumplimiento de fechas de entrega. La gerencia decidió implementar un software ERP p...
16
tesis de maestría
Publicado 2024
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Industrial Process S.R.L., ubicada en Lima, Perú, cuenta con una oficina administrativa y un almacén en el distrito de San Borja. Inició operaciones en diciembre de 2006, importando y comercializando repuestos industriales. Es distribuidor oficial en Perú de las marcas Danfoss, Keller, Winters, Dwyer, Aplisens, PR Electronics, Dinel, BrainChild y Baumer. La consultoría tiene como objetivo identificar las causas del descenso de utilidades. Mediante reuniones con el Gerente General y los líderes de la empresa, se elaboró una matriz de priorización del problema, determinando las siguientes causas: inadecuada planificación de compras de productos importados, incremento de compras locales, deficiente coordinación entre logística y ventas, falta de stock de productos y cancelación de pedidos por incumplimiento de fechas de entrega. La gerencia decidió implementar un software ERP p...
17
tesis de grado
Publicado 2019
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El concepto de la logística abarca una serie de funciones que van desde la obtención de bienes y servicios, su almacenaje, hasta su distribución al consumidor final. Estas distintas actividades deben integrarse viendo el almacenamiento como un proceso y no como una función, a fin de poder operar con eficiencia. El proceso de la función logística encargada de la recepción, almacenamiento y movimiento de cualquier material se denomina gestión de almacenamiento, el cual indica dónde y cómo deben ser almacenados los materiales, algunos de los beneficios que genera una correcta gestión son la reducción de los costos de almacén y mejoras en el servicio al cliente mediante la aceleración del proceso de gestión de pedidos.
18
artículo
Publicado 2023
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The aim of this research is to propose a reverse logistics system that enhances the unbundling process of goods meant for disposal, from the generation phase to final disposal, specifically designed for companies in the electric transmission sector in Peru, which can be replicated in power generation and distribution companies. Such improvements are expected to have a positive impact on all areas involved in the process, streamlining activities while applying current technological tools. Upon conducting a cost-benefit analysis and implementing the new process and its support tools, the expected outcome is an 87% increase in economic benefits compared to the current empirical process, supported by a self-developed technological tool, specific service agreement levels, and real-time information management. This non-experimental applied research employs both quantitative and qualitative met...
19
Publicado 2020
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En el contexto actual, la logística peruana ha evidenciado un golpe importante por la pandemia del Covid-19, sin embargo representa una gran oportunidad de mejora dado que se implementarán nuevos protocolos de servicios, alta demanda de servicios de distribución ante pedidos digitales de diferentes tipos de productos y activación proyectos de inversión. Por ello, se debe de reducir ciertos problemas que dificultan la rápida distribución de productos en el sector logístico. Uno de los problemas que se ha identificado es la baja eficiencia de los procesos logísticos, donde radica desde la recepción de la mercadería hasta su entrega al cliente final, ocasionando incidencias y esto reflejado en penalidades. En ese sentido, el objetivo principal de esta investigación es la propuesta de mejora basado en Lean Logistics mediante un enfoque Kaizen para incrementar el on time de las op...
20
tesis de grado
Publicado 2019
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El objetivo general del trabajo de acuerdo a un estudio y análisis es brindar propuestas de mejora en el proceso logístico para contenedores de importación que se encuentran almacenados en el depósito temporal de APMTIS-CALLAO, la información obtenida de los KPIs internos dio como resultado que los cuellos de botella principalmente se encuentran en dos procesos que es recepción y despacho , el trabajo se enfocara en los dos procesos anteriormente indicados tal es así que tendrá un gran impacto interno en los servicio ofrecidos por el depósito que busca ser sustentable en el tiempo .
