The specialty of family and community medicine turns 30 in Peru, this medical specialty is considered de effector primary health care and it is recognized as necessary for the achievement of better health outcomes, through the fulfillment of key attributes such as integrality, longitudinality, first contact and coordination. Family doctors are trained to provide comprehensive care and effectively respond to the majority of the population’s health needs at the first level of care; however, in Peru the public sector has not prioritized its insertion in the public workforce so far. This article describes the characteristics of a specialist in family and community medicine, the situation around them in Peru, it is also described how the group of family and community doctors could help to achieve a human, equitable and health system quality.

Introducción: La Seguridad Social Peruana durante la pandemia por COVID-19 implementó un programa de cuidado psicosocial remoto para personas adultas mayores con el fin de mejorar su calidad de vida y evitar el desarrollo de problemas mentales. El estudio: Análisis de datos secundarios de registros generados por equipos de los Centros del Adulto Mayor a nivel nacional entre mayo y octubre de 2020, con objetivo de describir la experiencia de implementación de telemonitoreo y teleorientación psicosocial a distancia para pacientes adultos mayores durante la pandemia por COVID-19. Hallazgos: En total se brindaron 154 280 seguimientos y 36 492 atenciones a distancia a personas adultas mayores. Las principales intervenciones brindadas fueron apoyo emocional (75,5%) y consejería social (53,8%). Los estados de ánimo más registrados fueron calma y preocupación. Los sentimientos de preocu...

Introducción: El presente artículo tiene como objetivo realizar una revisión sobre prescripción social y confianza en torno al despliegue de las prestaciones sociales en los Centros del Adulto Mayor (CAM) del Seguro Social de Salud (EsSalud) durante la emergencia sanitaria por COVID-19. EsSalud en sus 126 CAM brinda prestaciones sociales a personas adultas mayores, esto es, actividades para el uso del tiempo libre que están ligadas a prescripción social; que al decretarse la emergencia sanitaria viraron a la modalidad virtual. La experiencia frente a la pandemia señala que la confianza en las instituciones varía en torno a las decisiones tomadas; ayudando a mantenerla, medidas como transparencia, colaboración entre interesados, entre otras; aspectos de interés si se desea que la población siga pautas sanitarias brindadas. En ese sentido, planteamos que las actividades de presc...

Background: This article aims to carry out a review on social prescription and trust regarding the deployment of social benefits in the Elderly Centers (CAM) of the Social Health Security (EsSalud) during the health emergency due to COVID-19. EsSalud in its 126 CAM provides social benefits to older adults, that is, activities for the use of free time that are linked to social prescription; that when the sanitary emergency was decreed they turned to the virtual modality. Experience in the face of the pandemic indicates that trust in institutions varies around the decisions made; helping to maintain it, measures such as transparency, collaboration between stakeholders, among others; Aspects of interest if you want the population to follow the health guidelines provided. In this sense, we propose that social prescription activities can contribute to the improvement of trust, and must carry ...

Introduction: The Peruvian Social Security during the COVID-19 pandemic implemented a psychosocial remote care program for older adults in order to improve their quality of life and prevent the development of mental problems. The study: Analysis of secondary data from records generated by teams from the Senior Centers at the national level between May and October 2020, with the aim to describe the experience of implementing Psychosocial telemonitoring and teleorientation for elderly patients during COVID-19 pandemic. Findings: A total of 154 280 follow-ups and 36 492 remote care services were provided to older adults. The main interventions provided were emotional support (75.5%) and social counseling (53.8%). The most recorded moods were calmness and worry. Feelings of worry, stress, sadness, and fear are higher in the reports with COVID-19 compared to those without COVID-19. Conclusion...

Background: This article aims to carry out a review on social prescription and trust regarding the deployment of social benefits in the Elderly Centers (CAM) of the Social Health Security (EsSalud) during the health emergency due to COVID-19. EsSalud in its 126 CAM provides social benefits to older adults, that is, activities for the use of free time that are linked to social prescription; that when the sanitary emergency was decreed they turned to the virtual modality. Experience in the face of the pandemic indicates that trust in institutions varies around the decisions made; helping to maintain it, measures such as transparency, collaboration between stakeholders, among others; Aspects of interest if you want the population to follow the health guidelines provided. In this sense, we propose that social prescription activities can contribute to the improvement of trust, and must carry ...

Introduction: The Peruvian Social Security during the COVID-19 pandemic implemented a psychosocial remote care program for older adults in order to improve their quality of life and prevent the development of mental problems. The study: Analysis of secondary data from records generated by teams from the Senior Centers at the national level between May and October 2020, with the aim to describe the experience of implementing Psychosocial telemonitoring and teleorientation for elderly patients during COVID-19 pandemic. Findings: A total of 154 280 follow-ups and 36 492 remote care services were provided to older adults. The main interventions provided were emotional support (75.5%) and social counseling (53.8%). The most recorded moods were calmness and worry. Feelings of worry, stress, sadness, and fear are higher in the reports with COVID-19 compared to those without COVID-19. Conclusion...

The main health interventions for health promotion and disease prevention that should be performed in women in the Peruvian health system are described. A review of normative technical documents and the recommendations of the main organizations for worldwide prevention was carried out. The prevention activities included physical activity, healthy eating, tobacco counseling, immunizations; In addition, the main screening for women, such as depression, violence, cardiovascular risk, cervical cytology, mammography, colon cancer, are detailed; and within the spectrum of quaternary prevention, interventions that have not shown evidence of benefit to women are detailed. The health interventions that are offered from the Peruvian health system for women, being merely focused on reproductive aspects, lose the conception of integrality that should prevail for the maintenance of health. In that se...

Esta tesis explora la relación entre calidad percibida del servicio, satisfacción del cliente, confianza del usuario y lealtad sobre el bienestar emocional de las personas adultas mayores usuarias de los Centros del Adulto Mayor (CAM) del Seguro Social de Salud (EsSalud) en el contexto de pandemia por la COVID-19. Para ello, se propuso un modelo teórico el cual planteaba 6 hipótesis, tras lo cual se contrastó utilizando 1090 encuestas y la aplicación de la técnica de ecuaciones estructurales por el método de mínimos cuadrados parciales (PLSSEM). Se encontró que el bienestar emocional se explica directa y significativamente desde de la satisfacción y la lealtad del cliente, y esta a su vez, está determinada por la satisfacción y confianza del usuario, las cuales también devienen de una relación positiva y significativa desde la calidad percibida del servicio. Esta investiga...

Esta tesis explora la relación entre calidad percibida del servicio, satisfacción del cliente, confianza del usuario y lealtad sobre el bienestar emocional de las personas adultas mayores usuarias de los Centros del Adulto Mayor (CAM) del Seguro Social de Salud (EsSalud) en el contexto de pandemia por la COVID-19. Para ello, se propuso un modelo teórico el cual planteaba 6 hipótesis, tras lo cual se contrastó utilizando 1090 encuestas y la aplicación de la técnica de ecuaciones estructurales por el método de mínimos cuadrados parciales (PLSSEM). Se encontró que el bienestar emocional se explica directa y significativamente desde de la satisfacción y la lealtad del cliente, y esta a su vez, está determinada por la satisfacción y confianza del usuario, las cuales también devienen de una relación positiva y significativa desde la calidad percibida del servicio. Esta investiga...

El método clínico centrado en la persona (MCCP) aplicado en la atención primaria de la salud (APS) es una herramienta útil para el mejor abordaje de la persona, en el contexto de un sistema de salud que responda de manera adecuada a las necesidades de la población. La APS se constituye en la base de un buen sistema de salud a través del cumplimiento de sus cuatro atributos: primer contacto, longitudinalidad, integralidad y coordinación; y se convierte en parte primordial del crecimiento de cualquier nación que desee brindar una atención de calidad. Se concluye que el MCCP debe formar parte de las competencias de los profesionales de la salud y ser internalizado desde fases tempranas de su desarrollo.

Objective: to evaluate the doctor to patient communication and consumer satisfaction in a first level of care center in metropolitan Lina, Peru. Methods: cross-sectional study that involved 121 participants selected from the outpatient internal medicine service. Two instruments were applied; communication subscale IPC-18 and patient-satisfaction through PSQ-18. Results: 68.6% of participants were females and 66.1% had completed secondary school. Doctor- patient communication was deficient in 39.7% and patient-satisfaction was low at 53.7%. Statistical association between doctor-patient communication and patient-satisfaction (p<0.005). Conclusions: in this first level of care center the doctor-patient communication and patient-satisfaction were suboptimal. More studies are needed in this field.

Objetivos: Determinar la relación entre el tipo de familia y el ciclo vital familiar con el desarrollo de problemas psicosomáticos en pacientes que acudieron al consultorio de medicina familiar. Material y métodos: Estudio observacional de corte transversal, en el que se revisaron las historias clínicas de un consultorio docente de medicina familiar y se buscó asociación entre el tipo de familia y ciclo vital familiar con el desarrollo de problemas psicosomáticos. Resultados: Se encontró un mayor porcentaje de familias nucleares según el tipo familiar y en plataforma de despegue según el ciclo vital familiar, se encontró en un 41% del total de la muestra con al menos un problema psicosomático en la historia clínica. No se encontró asociación entre el tipo de familia y el ciclo vital familiar con el desarrollo de problemas psicosomáticos. Conclusiones: El desarrollo de pro...

Peru is a middle-income country, with a fragmented health system. To strengthen the health system based on primary health care there, are key dimensions that must be analyzed: governance, financing, human resources, accessibility, longitudinality, comprehensiveness, coordination, equity, efficiency and quality. The achievement of the development of these dimensions can lead to guarantee a strong primary health care, with improvements in the health of people.

Introducción: Evaluar la calidad de vida de adultos mayores que pertenecen a los Centros del Adulto Mayor (CAM) de la Seguridad Social durante la pandemia por COVID-19. Material y métodos: Se recolectó información mediante llamadas telefónicas a adultos mayores de 60 años de los CAM. La calidad de vida fue evaluada con el cuestionario EQ-5D-3L, que considera las dimensiones de movilidad, cuidado personal, actividades cotidianas, dolor/malestar y ansiedad/depresión y una escala analógica de 0 a 100. Se midió la presencia de depresión, ansiedad, comorbilidades y el estado funcional. Se realizó un análisis bivariado con pruebas no paramétricas para evaluar la asociación entre covariables y la escala analógica de calidad de vida. Además, se realizó un análisis de regresión simple usando modelos lineales generalizados de la familia de Poisson para evaluar variables asociada...

Introducción: Evaluar la calidad de vida de adultos mayores que pertenecen a los Centros del Adulto Mayor (CAM) de la Seguridad Social durante la pandemia por COVID-19. Material y métodos: Se recolectó información mediante llamadas telefónicas a adultos mayores de 60 años de los CAM. La calidad de vida fue evaluada con el cuestionario EQ-5D-3L, que considera las dimensiones de movilidad, cuidado personal, actividades cotidianas, dolor / malestar y ansiedad/depresión y una escala analógica de 0 a 100. Se midió la presencia de depresión, ansiedad, comorbilidades y el estado funcional. Se realizó un análisis bivariado con pruebas no paramétricas para evaluar la asociación entre covariables y la escala analógica de calidad de vida. Además, se realizó un análisis de regresión simple usando modelos lineales generalizados de la familia de Poisson para evaluar variables asocia...

Objetive: To evaluate the quality of life of older adults who belong to the Seniors Centers (CAM) of the Social Security during the COVID-19 pandemic. Material and methods: Data were collected through telephone calls to older adults aged 60 years and over in the CAM. Quality of life was assessed with the EQ-5D-3L questionnaire, which considers the dimensions of mobility, self-care, activities of daily living, pain/discomfort and anxiety/depression and an analog scale from 0 to 100. The presence of depression, anxiety, comorbidities and functional status were also measured. A bivariate analysis with nonparametric tests was performed to assess the association between covariates and the quality of life analog scale. In addition, a simple regression analysis was performed using generalized linear models of the Poisson family to evaluate variables associated with the presence of problems in t...

Objetive: To evaluate the quality of life of older adults who belong to the Seniors Centers (CAM) of the Social Security during the COVID-19 pandemic. Material and methods: Data were collected through telephone calls to older adults aged 60 years and over in the CAM. Quality of life was assessed with the EQ-5D-3L questionnaire, which considers the dimensions of mobility, self-care, activities of daily living, pain/discomfort and anxiety/depression and an analog scale from 0 to 100. The presence of depression, anxiety, comorbidities and functional status were also measured. A bivariate analysis with nonparametric tests was performed to assess the association between covariates and the quality of life analog scale. In addition, a simple regression analysis was performed using generalized linear models of the Poisson family to evaluate variables associated with the presence of problems in t...

Este reporte tiene como objetivo evaluar la calidad de vida de adultos mayores que pertenecen a los Centros del Adulto Mayor (CAM) de la Seguridad Social durante la pandemia por COVID-19.

Health literacy is associated with better health outcomes. Primary care professionals generally provide most of the care to patients and are also often the first point of contact for patients within a health system. This article discusses four strategies to promote health literacy in the primary care setting: 1) Improve the clinician’s communication skills, 2) Use e-Health tools, 3) Promote patient self-care, and 4) Develop support systems and care environments. These strategies are discussed in the context of the realities of low and middle income countries, as in the case of Peru.