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operational problems » emotional problems (Expander búsqueda), national problems (Expander búsqueda), educational problems (Expander búsqueda)
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operational problems » emotional problems (Expander búsqueda), national problems (Expander búsqueda), educational problems (Expander búsqueda)
process operational » process operations (Expander búsqueda), procesos operacionales (Expander búsqueda), pre operational (Expander búsqueda)
1
artículo
The objective of this research is to perform the evaluation of the General IT Controls in Operations Management implemented by the systems management of a health services company, to determine if the established controls can reduce the potential risks to acceptable levels , based on good practices that exist in the framework of COBIT 5 work and aimed at measuring the degree of confidence of controls in systems that affect financial statements within a company. In the detailed description of the review structure, the corresponding processes were evaluated and opportunities for improvement were identified. Finally, based on the analysis performed and the results obtained, necessary recommendations will be provided, so that the company can solve the problems encountered in order to improve profitability, in the audit carried out on information security and the efficiency of the systems anal...
2
tesis de grado
Publicado 2025
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This study evaluates the application of Total Productive Maintenance (TPM) and Lean methodologies in the Peruvian agricultural sector, focusing on asparagus packing operations. To this end, it develops an innovative model with the objective of increasing the productivity of asparagus packing, one of the main problems of the Peruvian agricultural industry. Through the application of an autonomous and preventive maintenance strategy, it seeks to eliminate untimely stops in the asparagus processing line. Meanwhile, with the implementation of standardized work, the aim is to eliminate activities that do not add value and downtime. A pilot project was implemented with a sample of 72.98 kg of processed asparagus, using the processing times of each activity as input data for the validation model, using Kolmogorov- Smirnov and Chi-square statistical tests to define the distributions of the times...
3
artículo
Deforestation is one of the problems that is producing a significant impact on the environment in countries that have large extensions of forests such as Peru, caused by different factors such as paper consumption, whose increase in recent years has also generated an increase in the costs and times related to the management and transportation of physical documents. These physical processes were further affected due to the COVID-19 restrictions, having a significant negative impact on customer satisfaction due to some processes that required their presence at bank branches. According to recent research, 90% of financial institutions continue to maintain a traditional document management system that consists of printing, storing and consulting physical documents, due to the lack of culture and activities aimed at digitizing processes; however, this change is possible with a model oriented ...
4
artículo
Publicado 2019
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Small and medium-sized enterprises (SMEs) in Peru present problems such as access to the national market due to limited capital or access to technology compared to large companies. However, they also lack an adequate definition and conceptualization of their processes, as well as a low level of business information transfer, which causes an absence in the measurement, control of processes and low operational performance. Given this situation, we propose the application and implementation of knowledge management tools in a company dedicated to the marketing and distribution of school supplies, which represents an SME in Peru. The tools used as the map of processes and flowcharts of the different processes were used to make the participants of the processes known. Through the realization of training, performance evaluations and internal audit, the learning of the operator is analyzed. As a...
5
artículo
En la presente revisión, y apoyándonos en nuestra experiencia en el Hospital Comarcal de Jaca, intentaremos poner de relieve y discutir los beneficios y los problemas que generan las unidades de cirugía sin ingreso. Analizaremos los distintos tipos de programas ambulatorios y los modelos de unidad quirúrgica, mostrando sus ventajas e inconvenientes. Por último, intentaremos proponer diversas líneas para mejorar la calidad ofertada, la satisfacción del usuario y la relación coste / efectividad de los procesos quirúrgicos.
6
artículo
Publicado 2020
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El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.
7
artículo
Publicado 2014
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The sales and operations planning process has to continually evolve before the new integration dimensions in the company supply and demand areas; for many years this concept has not been well understood in the companies. The inputs and outputs of this process should be clearly individualized and accepted as responsibilities of a determined business area. A new management architecture, corresponding to this scenario, is proposed and discussed in this document. A review of the computer support requirements for this process is undertaken. The required logic is also explained, highlighting the problems of corporate culture that arise in response to these changes and how they should be avoided. The common mistakes that companies make facing this need and the key success factors for an adequate deployment are also pointed out.
8
artículo
Publicado 2014
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The sales and operations planning process has to continually evolve before the new integration dimensions in the company supply and demand areas; for many years this concept has not been well understood in the companies. The inputs and outputs of this process should be clearly individualized and accepted as responsibilities of a determined business area. A new management architecture, corresponding to this scenario, is proposed and discussed in this document. A review of the computer support requirements for this process is undertaken. The required logic is also explained, highlighting the problems of corporate culture that arise in response to these changes and how they should be avoided. The common mistakes that companies make facing this need and the key success factors for an adequate deployment are also pointed out.
9
artículo
Publicado 2021
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El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.
10
tesis de grado
Publicado 2017
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The present study details the evaluation, analysis and improvement of problem management by applying the ITIL methodology, specifically to the problematic of the problem management processes of the Multi Vendor Services area in IBM Peru and the proposal to improve the current management, the which presents difficulties with the excessive times of solution of problems and increase of operating costs. To carry out the improvement, a sample of 52 records of tickets from a population of 185 corresponding to 120 days was obtained, under which the tests were carried out. The type of study used is of the experimental - applied type and the design is of a pre - experimental type since it is going to perform a test before and test after the improvement. The results were obtained; for the first indicator, the average problem solution time before the improvement was 18.5 hours and after the improve...
11
artículo
This research presents the benefits of using telemetry in the operations management of a high-production open-pit mine located in the state of Minas Gerais, Brazil. Caterpillar’s telemetry systems called Vital Information Monitoring System (VIMS) were used to monitor trucks via input device signals (sensors and switches), providing action alert messages for the operator through a visor in the cockpit. The processes that will be subject to control are: fuel supply, load imbalance, access conditions, and temperature of the brake cooling system. An interface was developed with the IntelliMine (Modular Mining Systems) fleet management system for mining operations management. A system that identifies the type of problem was implemented, as well as the most efficient means for its resolution and localization in real time.
12
artículo
This research presents the benefits of using telemetry in the operations management of a high-production open-pit mine located in the state of Minas Gerais, Brazil. Caterpillar’s telemetry systems called Vital Information Monitoring System (VIMS) were used to monitor trucks via input device signals (sensors and switches), providing action alert messages for the operator through a visor in the cockpit. The processes that will be subject to control are: fuel supply, load imbalance, access conditions, and temperature of the brake cooling system. An interface was developed with the IntelliMine (Modular Mining Systems) fleet management system for mining operations management. A system that identifies the type of problem was implemented, as well as the most efficient means for its resolution and localization in real time.
13
artículo
Restructuring means rewriting the source text in the target language. It is both a textual operation and a cognitive process that requires proficient transformational skills in the translator’s mother tongue. Any gap between competence and performance or partial access to linguistic knowledge: elocutive idiomatic, and expressive will cause problems during the restructuring process in Spanish. The present study aims to identify, describe, and explain the causes of restructuring problems in translation resulting from the translation student’s mother tongue.
14
artículo
GAMMA SCANNING TECHNIQUE FOR DIAGNOSIS IN OPERATION, OF PETROLEUM AND NATURAL GAS REFINING EQUIPMENT
Publicado 2020
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Radioisotope techniques are highly useful tools to investigate variety of problems in oil & gas refining and petrochemical industry. Major techniques and applications are in routine service to industry of many countries. Gamma-ray scanning, often referred to as “column scanning”, is a convenient, cost effective, fast, efficient and non-intrusive technique to examine inner details of a process column or a reaction vessel, while it is in operation. Column scanning allows an engineer in petroleum refineries, gas processing installations and chemical plants, to study tray or packing hydraulics inside a distillation column at any set of on-line condition. It provides essential data to optimize the performance of columns, extend column run times, trackthe performance-deteriorating effects of fouling and solids deposition, and identify maintenance requirements well in advance of schedul...
15
artículo
GAMMA SCANNING TECHNIQUE FOR DIAGNOSIS IN OPERATION, OF PETROLEUM AND NATURAL GAS REFINING EQUIPMENT
Publicado 2020
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Radioisotope techniques are highly useful tools to investigate variety of problems in oil & gas refining and petrochemical industry. Major techniques and applications are in routine service to industry of many countries. Gamma-ray scanning, often referred to as “column scanning”, is a convenient, cost effective, fast, efficient and non-intrusive technique to examine inner details of a process column or a reaction vessel, while it is in operation. Column scanning allows an engineer in petroleum refineries, gas processing installations and chemical plants, to study tray or packing hydraulics inside a distillation column at any set of on-line condition. It provides essential data to optimize the performance of columns, extend column run times, trackthe performance-deteriorating effects of fouling and solids deposition, and identify maintenance requirements well in advance of schedul...
16
tesis de grado
Publicado 2025
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Los Guayachos Restaurant y Servicios Generales S.A.C., ubicado en Chachapoyas y dedicado a la cocina tradicional amazónica, presenta una problemática operativa que afecta de forma directa el control de inventarios. Se evidencia la falta de procedimientos claros en compras, recepción, almacenamiento y rotación de insumos, situación que deriva en sobrestock, mermas y caducidades. A pesar de contar con un inventario valorizado cercano a S/ 230 000, la trazabilidad sigue siendo débil y la información no llega a tiempo para decidir con seguridad. Frente a ello, el estudio busca mejorar la gestión operativa para lograr un control de inventario exacto y oportuno, sostener la razonabilidad del costo de ventas y reforzar la toma de decisiones, cuidando la liquidez, reduciendo desperdicios y fortaleciendo la competitividad del negocio. En el plano metodológico, el trabajo adopta un enfoqu...
17
artículo
Publicado 2021
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In order to investigate the conception of the Andean people about gnoseological problems, conceived from these categories: possibility of knowledge, elements that intervene in knowledge, process of knowledge, telos of knowledge and conception of truth. An ethnographic-hermeneutical method was used in the town of Rosaspata, Ayacucho District, Huamanga Province, Peru. The key informants were the yachaq (people who preserve the knowledge of the original peoples) authorities and elderly residents. It was evidenced that Andean people conceive knowledge as a process that begins in the sensory phase with the rikuy (see), the uyary (listen), accompanied by the ruray (praxis). It passes to the second phase of rational operations such as yachay (knowing), musyay (intuiting), and hamutay (reflection), in which true knowledge (chiqap) is acquired, as a correspondence between the knowable objec...
18
artículo
Publicado 2021
Enlace
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In order to investigate the conception of the Andean people about gnoseological problems, conceived from these categories: possibility of knowledge, elements that intervene in knowledge, process of knowledge, telos of knowledge and conception of truth. An ethnographic-hermeneutical method was used in the town of Rosaspata, Ayacucho District, Huamanga Province, Peru. The key informants were the yachaq (people who preserve the knowledge of the original peoples) authorities and elderly residents. It was evidenced that Andean people conceive knowledge as a process that begins in the sensory phase with the rikuy (see), the uyary (listen), accompanied by the ruray (praxis). It passes to the second phase of rational operations such as yachay (knowing), musyay (intuiting), and hamutay (reflection), in which true knowledge (chiqap) is acquired, as a correspondence between the knowable objec...
19
artículo
Publicado 2025
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The Business Alliance for Secure Commerce (BASC) management system is a strategy to strengthen the security and efficiency of companies in the logistics sector by preventing illegal activities such as smuggling and drug trafficking. The problem lies in the need to evaluate its impact on operational efficiency and security. Prior to its implementation, the company had deficiencies in traceability, regulatory compliance and security, and employees did not have a clear understanding of the impact of this system on these aspects. To assess this impact, a mixed methodology was used, combining a document review and a questionnaire structured in five key sections: general data, perception of safety, operational efficiency, regulatory compliance, and challenges and benefits of the system. The results indicate improvements in performance indicators: on-time deliveries increased from 88 % to 96 %,...
20
artículo
Publicado 2025
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The Business Alliance for Secure Commerce (BASC) management system is a strategy to strengthen the security and efficiency of companies in the logistics sector by preventing illegal activities such as smuggling and drug trafficking. The problem lies in the need to evaluate its impact on operational efficiency and security. Prior to its implementation, the company had deficiencies in traceability, regulatory compliance and security, and employees did not have a clear understanding of the impact of this system on these aspects. To assess this impact, a mixed methodology was used, combining a document review and a questionnaire structured in five key sections: general data, perception of safety, operational efficiency, regulatory compliance, and challenges and benefits of the system. The results indicate improvements in performance indicators: on-time deliveries increased from 88 % to 96 %,...
