Small and medium-sized enterprises (SMEs) in Peru present problems such as access to the national market due to limited capital or access to technology compared to large companies. However, they also lack an adequate definition and conceptualization of their processes, as well as a low level of business information transfer, which causes an absence in the measurement, control of processes and low operational performance. Given this situation, we propose the application and implementation of knowledge management tools in a company dedicated to the marketing and distribution of school supplies, which represents an SME in Peru. The tools used as the map of processes and flowcharts of the different processes were used to make the participants of the processes known. Through the realization of training, performance evaluations and internal audit, the learning of the operator is analyzed. As a...

El objetivo de este estudio fue determinar la eficacia de la aplicación de quitosano y aceites esenciales de Citrus aurantifolia y Origanum vulgare para prevenir infecciones por Botrytis cinerea, causante de la podredumbre gris en Lycopersicon esculentum “tomate”. Los efectos de los recubrimientos sobre las características sensoriales de los tomates también fueron evaluados. Todas las concentraciones probadas in vitro de AEOV (10 μL/mL, 5 μL/ml, 2.5 μL/mL y 1.25 μL/mL) y QUI (4 mg/mL y 8 mg/mL) resultaron en un 100% ICM para B. cinerea. Por otro lado, AECA 20 μL/mL originó valores entre 40-47% ICM. La aplicación de los revestimientos de QUI 4 μL/mL + AEOV 5 μL/mL disminuyeron significativamente la severidad de infección de la podredumbre gris en tomates artificialmente contaminados por B. cinerea. La SI en tomates tratados con los recubrimientos de quitosano y aceites es...