El objetivo de la presente investigación fue identificar la calidad del servicio percibida por los usuarios atendidos en el área de Proyección Social de un instituto de formación psicoterapéutica en Lima. El estudio fue del tipo descriptivo y se utilizó el método cuantitativo, se usó del instrumento SERVPERF para medir la calidad de servicio, sobre la base de las cinco dimensiones empatía, seguridad, fiabilidad, capacidad de respuesta y elementos tangibles. Los resultados se obtuvieron con una muestra de 114 participantes, quienes han percibido la calidad del servicio como alta, alcanzando un 82.39 %. En la dimensión de fiabilidad logró un 83.77 %, seguido de la empatía con un 83.33 %, seguridad alcanzó un 82.24 %, capacidad de respuesta 81.58 % y la dimensión de menor puntaje fue la de elementos tangibles con 81.05 %. A pesar de algunas diferencias, es importante rescatar ...

Este artículo explora la naturaleza y la importancia del paisaje cultural construido alrededor del cerro Tupinachaca, específicamente el conjunto de petroglifos existentes y su articulación con las actividades realizadas en el asentamiento prehispánico de Tupe, así como sus relaciones con el Tahuantinsuyo. La historia de este pueblo es prácticamente desconocida, en especial su pasado precolombino; no obstante, destaca por mantener una lengua, una vestimenta y un trabajo en metal que evoca tiempos prehispánicos.

“The Purpose in Life Test (PIL) is a measure of purpose in life widely used in many cultures and countries; however, cross-cultural assessments are scarce. The present study aimed to evaluate the cross-cultural measurement invariance of the PIL in the general population of seven Latin American countries (Colombia, Ecuador, El Salvador, Mexico, Paraguay, Argentina, and Uruguay). A total of 4306 people participated, selected by non-probabilistic convenience sampling, where Uruguay has the highest mean age (M = 41.8; SD = 16.6 years); while Ecuador has the lowest mean age (M = 24.6; SD = 7.8 years). Furthermore, in each country, there is a higher proportion of women (>60%) than men (<40%). Using Multi-Group Confirmatory Factor Analysis, the factorial structure does not show evidence of invariance among the included countries. However, based on the Multi-Group Factor Analysis Alignment, th...

“The Purpose in Life Test (PIL) is a measure of purpose in life widely used in many cultures and countries; however, cross-cultural assessments are scarce. The present study aimed to evaluate the cross-cultural measurement invariance of the PIL in the general population of seven Latin American countries (Colombia, Ecuador, El Salvador, Mexico, Paraguay, Argentina, and Uruguay). A total of 4306 people participated, selected by non-probabilistic convenience sampling, where Uruguay has the highest mean age (M = 41.8; SD = 16.6 years); while Ecuador has the lowest mean age (M = 24.6; SD = 7.8 years). Furthermore, in each country, there is a higher proportion of women (>60%) than men (<40%). Using Multi-Group Confirmatory Factor Analysis, the factorial structure does not show evidence of invariance among the included countries. However, based on the Multi-Group Factor Analysis Alignment, th...

“The aim was to test the cross-cultural measurement invariance of the PIL-SF in a sample of people from seven Latin American countries. Additionally, the characteristics of the PIL-SF items were evaluated and to assess the relationship between purpose in life, as measured by the PIL-SF, and fear of COVID-19. A total of 4306 people from seven Latin American countries participated in the study. The results indicated that the PIL-SF is invariant in the seven participating countries and, therefore, there is evidence that the items refect the purpose of life in the same way in all countries. This allows comparisons of purpose in life between countries that are free of bias, refecting the true diferences in how countries respond to items. From IRT, the discrimination parameters are adequate and indicate that the items cover a wide range of the purpose in life construct. The difculty paramete...

The aim was to test the cross-cultural measurement invariance of the PIL-SF in a sample of people from seven Latin American countries. Additionally, the characteristics of the PIL-SF items were evaluated and to assess the relationship between purpose in life, as measured by the PIL-SF, and fear of COVID-19. A total of 4306 people from seven Latin American countries participated in the study. The results indicated that the PIL-SF is invariant in the seven participating countries and, therefore, there is evidence that the items reflect the purpose of life in the same way in all countries. This allows comparisons of purpose in life between countries that are free of bias, reflecting the true differences in how countries respond to items. From IRT, the discrimination parameters are adequate and indicate that the items cover a wide range of the purpose in life construct. The difficulty parame...