They conducted a study to determine whether the motivation and leadership are related to job performance in a service company of Lima. It was felt that the independent variables were the motivation and leadership. The dependent variable was job performance. For the measurement of the relevant variables, we applied the Motivation Questionnaire Sudarsky and Cleves (2000) that measures three types of motivation (achievement motivation, affiliation motivation and power motivation). To measure was applied leadership variable measuring instrument Mellado Climate and Leadership (2005), which assesses the same three types of leadership (Executive Leadership, Educational Leadership and Administrative Leadership. Measuring work performance was applied Occupational Performance Scale (JS . Job Survey) of Bryman and Cramer (1997) assesses the same aspects of ability, quality and productivity. populat...

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Absenteeism and labor turnover are indicators of management that allows us to measure the level of satisfaction of the worker in his workplace. Absenteeism is defined as the permanent withdrawal of the staff of the organization where you work. It is also seen as an abandonment or absence of workers and the duties to be fulfilled. Also not only considered as the absence in the workplace but also as non-performing by the employee of the consideration of their services in exchange for wages, ie not perform productive work for the company where he works. The OIT defines as “nonattendance at work by an employee who was thought he would attend, excluding holiday periods and strikes, and absenteeism of medical cause, as the period of sick leave attributable to an inability the individual, except for the derivative of normal pregnancy or imprisonment”. On the other hand means that labor turn...

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The stresses of modern life, competition at the individual and business, the pressure of the clock, a constant demand for professional development, etc., Are situations that tend to alter the emotional state of most normal people, taking them to the edge of their own physical and mental limits. The result is often emotional imbalance. This imbalance not only affects the intimate life of a person, it affects their work and professional development, because emotions play an important role in the workplace. From anger to excitement, from frustration to satisfaction, every day we face-our own and others emotions. The key is to use emotions intelligently, to work for themselves, so help us control our behavior and our thoughts towards better results, which is known as emotional intelligence. The best way to define emotional intelligence is considered that this is the ability to apply awarenes...

This paper is an analysis of applying the concepts of social management in a community organization. The Rural Community Huayacondo Tambillo district, province and department of Ayacucho, through communal practice is achieving impressive results that improve the quality of life of its citizens. The organizational instrument, bring down infant mortality rates, combat chronic malnutrition among children in the community and raise the level of organic, to optimally manage and use natural resources comes to be the Community Development Committee (CODECO ). The CODECO is the parent organization that brings together the community of water users Board, Parent Association (APAFA), mothers' clubs, Glass of Milk, Water Allocation Board for Services (JAAS), the association of breeders guinea pigs, in wine association, etc. Being a permanent discussion forum raised the level of awareness of the comm...

This paper refers to treatment that companies give “in terms of human management” to its directors, officers or highly skilled professionals, who have for convenience in their subsidiaries abroad. The internationalization of the firm is a decision of significance, which essentially reflects the level of growth and development, is understood in the context of productivity and competitiveness not only nationally, but primarily at the international level. This decision implies decisions other side, as that of defining who or who will be responsible for managing the subsidiary or subsidiaries. When the firm moves from the export of internationalization, via subsidiary or joint venture, will be very interested with an official guarantee of their entire confidence, the success of its operations since its inception. This concern of successful management and security of your control, is what...

The results of this research reveal that exist a medium correspondence among the environment of labor occupation defined by the university through its studies plans, and the level of employability and occupation of our graduates in the labor market. Such affirmation is corroborated when 53% of the polled declared that the know-how given in the University served a little or moderately for their optimum labor performance. It implies that the Faculty of Administrative Sciences of our University (UNMSM) should maintain a narrow communication with the stakeholders, in order to know which are their requirements in terms of professional resources to incorporate them in their future studies plans. Likewise, the investigation also shows that a representative percentage of our graduates have jobs in lower positions inside the structure organizacional, complying operating and administrative functio...

The results of the present investigation reveal the strategies that should be used to motivate the worker average in assistance institutions of the Sector Health. These they are related with the satisfaction of training necessities, promotion and ascents, and institutional recognition to the developed work. This order revealed by the surveys applied the workers of the Perinatal Maternal Specialized Institute (IEMP), the bound stimuli to economic and pecuniary aspects occupy the third group of preferences after the improvement of labor conditions, via permanent equipment and appropriate materials for their work. Such results are inverse to that proposed by Abraham Maslow, in their famous theory of the hierarchy of necessities. The results also reveal that the workers of the Sector Health - via investigation in the IEMP - they demand a democratic institutional address that allows them to m...

El presente artículo trata sobre la importancia del colaborador (trabajador), hoy conocida como el POTENCIAL HUMANO, en el desarrollo organizacional. Visto así, las diversas funciones propias de la gestión del Potencial Humano, concebida en forma sistémica e integral, son vitales para obtener una mejor y mayor productividad, teniendo colaboradores altamente identificados, que garanticen el logro de la Visión y el cumplimiento de la Misión.

Durante décadas, los ejecutivos confiaron ple­namente en la ilusión de que gracias a la planifi­cación se podía prever el futuro crecimiento de la empresa, siguiendo el comportamiento pasa­ do de algunas variables. Tal paradigma en los tiem­pos actuales es totalmente obsoleto. El peso del contexto es cada vez mayor, en un mundo donde las grandes transformaciones políticas y econó­micas se suceden vertiginosamente. El concepto mismo de planificación en el tiempo fue modificándose y hoy responde a un proceso mu­cho más conectado con la realidad cambiante de los negocios y menos relacionado con una prác­tica burocrática de las organizaciones.

En este artículo el autor pretende mostrar la importancia de la Gestión de Conocimiento, como un modelo revolucionario e innovador para las organizaciones, analizando los diferentes variables del entorno que influyen en el desarrollo organizacional, la importancia de tener claridad entre los conceptos: datos, información y conocimientos, así como ~l proceso de generación del conocimiento, dentro del ámbito de la Gestión del Conocimiento.

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For the business sector in general and Peruvian in particular is becoming increasingly necessary to have a competitive and motivated workforce; but this is not easy due to pressure from the media related to the slowing economy, insecurity and corruption issues that distract and to demoralize workers. Also, we live in a globalized world where raw competitive aspect, especially in the technology and telecommunications sector, where the company object of this study is positioned.he research has been done in the Infrastructure Management of Telefonica del Perú, with the intention of determining the motivation contributes to the productivity of workers, what are the factors of greatest impact and what are the benefits that the area gets. Some concepts as a theoretical framework presented, hypotheses are developed, the methodology is presented and the results are analyzed; accompanying the co...

This research was conducted at the National Institute Maternal Perinatal (INMP), where members of senior management played a major role in providing for the completion of fieldwork. This general objective research to ascertain and assess the level of perception of organizational culture and climate between INMP workers; and as specific objectives to differentiate the levels of perception of climate and culture as areas and occupational groups. In the same way as the elements of leadership, innovation, reward, comfort, decision making, communication, payment, identity, conflict and cooperation, motivation, influence the determination of culture and working environment. In a survey fieldwork had doc workers and professionals institution applies. The survey was supplemented with in-depth interviews aimed at managers, who in most cases corroborated the results obtained through the surveys. T...

El artículo 52 de la nueva Ley Universitaria obliga a las universidades, como parte de su actividad formativa, a promover entre sus estudiantes iniciativas de emprendimiento empresarial, brindando asesoría a través de sus docentes y el uso de equipos e instalaciones. Concordante con ese mandato, el Estatuto de la Universidad Nacional Mayor de San Marcos, en el artículo 135, precisa las acciones que deben realizar las Facultades y, dentro de ellas, las Escuelas Académico Profesionales y demás unidades, para promover entre los estudiantes emprendimientos en la creación de micro y pequeñas empresas. Al igual que la ley, nuestra carta magna reitera la obligatoriedad del asesoramiento de docentes por cada iniciativa, propuesto por los estudiantes que incursionen. Incluso dicha iniciativa, a modo de informe sistematizado, servirá en los estudiantes de pregrado para optar grados acadé...

This research aims to reveal the existence of additional cost in air cargo services affecting the competitiveness of foreign trade enterprises in metropolitan Lima. The investigation reached a descriptive and correlational level, based on surveys of a sample of 119 individuals out of a population of 300 heads of foreign trade in Metropolitan Lima, who work in these businesses. The research leads us to conclude that there are serious differences in the peruvian model of services to the airfreight, which cause the service receiver is not directly involved in negotiating the conditions of all the service, because peruvian law does not define the carrier’s liability to the point of delivery of the goods to the owner of the cargo, generating additional costs in service to the airfreight which influences the competitiveness of foreign trade enterprises in Metropolitan Lima, as they generate ...

The results of this research reveal that exist a medium correspondence among the environment of labor occupation defined by the university through its studies plans, and the level of employability and occupation of our graduates in the labor market. Such affirmation is corroborated when 53% of the polled declared that the know-how given in the University served a little or moderately for their optimum labor performance. It implies that the Faculty of Administrative Sciences of our University (UNMSM) should maintain a narrow communication with the stakeholders, in order to know which are their requirements in terms of professional resources to incorporate them in their future studies plans. Likewise, the investigation also shows that a representative percentage of our graduates have jobs in lower positions inside the structure organizacional, complying operating and administrative functio...