La presente investigación trata sobre la creación y aplicación de una Metodología para solucionar problemas resolubles de manera determinista mediante técnicas sencillas y en un tiempo razonable, como puede ser, por ejemplo la resolución de ecuaciones lineales, la realización de pronósticos basados en la ecuación de la línea, pudiendo acortar el tiempo de resolución, más o menos largo, de una manera aceptable Se presenta una nueva metodología, que utiliza la clase Box-Jenkins, para la predicción de la demanda de llamadas, que efectúan los clientes a los centros de llamadas más conocidos como call-center. Se registró, en el trabajo de campo, los aportes y los modelos de solución de diversos autores: orientación del asesor, aporte de investigadores de la UNMSM, investigaciones desarrolladas en diversas organizaciones y las propuestas del autor. El propósito de la Tesis ...

Esta investigación tiene como objetivo determinar la aplicación de la Semiótica visual mediante el uso de las tecnologías de información y comunicación, su repercusión en el tiempo al desarrollo del turismo rural sostenible en la selva central del Perú; la actualización de ambos en el tiempo, uno como mensaje semiótico visual, en busca de una marca territorial turística, en la fenomenología turística, actualizar los mensajes en las plataformas turísticas, según la coyuntura del momento, la metodología mixta, de un enfoque cualitativo y cuantitativo, diseño no experimental. Con muestreo no probabilístico por conveniencia e intencional, en los prestadores de servicio turístico con sello internacional SAVEL TRAVEL, la no manipulación de las variables en estudio se analiza e interpreta el comportamiento de la variable semiótica visual, en la Investigación aplicada, apli...

In this study we have developed a method for optimizing the parameters of quality of products that consists of five steps: 1) Determine the characteristics of product quality and process variables 2) Develop an experimental design with Taguchi Methods 3) Develop experiments with Response Surface Methodology. 4) Determine a neural network that represents the relationships between variables and quality characteristics. Using fuzzy variables if there is information not deterministic. 5) Optimize with the use of genetic algorithms. In this proposal, artificial neural networks ANN allow to estimate response functions; in the case of having the qualitative variables these are processed with fuzzy logic LD and in the optimization step genetic algorithms GA are used. An example of optimization with multiple responses is presented to verify the method.

The present work tries on the construction of a versatile transformer using the principle of electromagnetic induction to modify the tension of the alternating current. Being developed the construction procedure and the experimets that can be implemented at educational level.

Every institution must ensure quality service to; for this reason, in this paper, I present some lines of action, identify common conflicts, determine the degree of job satisfaction and highlight the problems that can be solved implement modern methods to improve the quality of service in the FII-San Marcos.

Las instituciones que forman recursos humanos, deben velar por estar al tanto de las tendencias del mercado con respecto a los conocimientos y competencias laborales que se requieren. En este trabajo, lo que se intenta es demostrar con datos extraídos del mercado de demanda laboral la importancia de la implementación de los diferentes sistemas de gestión en los cursos de formación.

Las instituciones que forman recursos humanos, deben velar por estar al tanto de las tendencias del mercado con respecto a los conocimientos y competencias laborales que se requieren. En este trabajo, lo que se intenta es demostrar con datos extraídos del mercado de demanda laboral la importancia de la implementación de los diferentes sistemas de gestión en los cursos de formación.

The present work tries on the construction of a versatile transformer using the principle of electromagnetic induction to modify the tension of the alternating current. Being developed the construction procedure and the experimets that can be implemented at educational level.

Toda institución debe de velar por dar un servicio de calidad; por ese motivo, en este trabajo, quiero presentar algunas líneas de acción, identificar conflictos comunes, conocer el grado de satisfacción laboral y resaltar problemas que pueden resolverse el Implementar métodos modernos para mejorar la calidad del servicio en la FII-UNMSM.

In this study we have developed a method for optimizing the parameters of quality of products that consists of five steps: 1) Determine the characteristics of product quality and process variables 2) Develop an experimental design with Taguchi Methods 3) Develop experiments with Response Surface Methodology. 4) Determine a neural network that represents the relationships between variables and quality characteristics. Using fuzzy variables if there is information not deterministic. 5) Optimize with the use of genetic algorithms. In this proposal, artificial neural networks ANN allow to estimate response functions; in the case of having the qualitative variables these are processed with fuzzy logic LD and in the optimization step genetic algorithms GA are used. An example of optimization with multiple responses is presented to verify the method.

The concept of sustainability has penetrated different levels of European industry and textile fashion due to three reasons: 1) the pressure of NGOs, unions and environmentalists in general, who demand products and clean production and sensitive to Fair Trade, 2 ) the environmental impacts of the traditional textile industry, whose consequences are not adequately treated, generating pollution and 3) increasing environmental awareness level of the planet as a whole. Because of these reasons and pressure from the expanding Chinese textiles, European countries are developing niche-oriented “green” products, giving priority to natural fibers, especially organic cotton. In Peru, sectors of the textile and fashion industry are strongly oriented to work sustainable fashion, which creates opportunities both domestically and in the category of exports.

The article reviews the concepts of prediction and presents a new methodology, which uses the Box- Jenkins class, for prediction of demand for calls, which make customers call centers known as callcenter. The study concludes that the use of time series tools, works efficiently, which would be in improving the efficiency and competitiveness in the call center.

The article presents a methodology that uses the time series, for forecasting indices closing prices, which made the stock market centers. The behavior response to a current generated on the expectation value of change in the preceding moment, ie an expected value conditioned by the variance of previous period. The GARCH model is the key part of the investigation. It presents a clear and detailed each of the activities undertaken to quantify market risk. ARIMA methodology is applied to predict the yields of the series, which generally have a variance is not constant over time, ie the existence of heteroscedasticity present and should be used generalized autoregressive conditional heteroskedasticity, for the company under study.

The article reviews the concepts of the unfinished in Occupational Risk Prevention (PRL): Psychosocial risks, thus finding that each day is increasing its importance on the health of workers and organizations (INSL). The study concludes that the laws of Safety and Health at Work in Peru, to promote a culture PRL, as shown in the good intentions of its articles. That is not enough to promote, it is also important to identify and evaluate the PRL. The laws and regulations and annexes suffer from methodological guidelines on how to act in the identification and assessment of psychosocial risks.

Currently, the purple corn is used in integral form, ie without separating grains cob, which is an unreasonable use, because it is discarded grains, which are highly nutritious foods. Motivated by this background, this study aims purple corn processing, products for industrial use. These purple corn processed products are: cob grits, flour and bran. The crushed cob is used to obtain an aqueous solution, commonly called “chicha morada, which is also used to prepare purple porridge”. The flour can be used in baking, and bran for animal feed.

The culture of standardization is necessary to compete globally, and to this ISO has developed a number of management systems geared to quality, environment, occupational safety and human resources, this means the need to integrate systems through the System integrated Management - GIS

A modern businesses no longer enough for them implementing the Management Standards and ISO 9000 Asegurameinto d Quality, that are thousands that have this certification in the world. now need to differentiate competing to demonstrate what the best of the best are, for this decribes the model then reveals what ue has to make a modern enterprise to achieve competitiveness and why not compete for Prize and the quality of our country.

The present article presents a system of quelity where the statistic and teh administration creates a new form of making quality with the data to arrive at the level Six Sigma (6σ) the means 3.4 defects for million of opportunities (DMPO) and it is based on identifying the opportunities of defects in the company, suppliers and clients.

Any system to work it has to be audited, you have to compare it versus regulated records and procedures, system assurance and quality management ISO 9000:2000 has s respective standard ISO 10011 which is a guide to audit quality systems .

The difference between the number of ISO 9000:1994 Standards NTP and NTP ISO 9000:2001 is the first priority assurance, and the second improvement. in this article is intended to illustrate the major changes and benefits that come with the new version of the series ISO 9000:2001 Standards NTP