Retail trade is one of the main economic activities most develop d in the MYPES of Peru; this sector faces the rapid growth of its competitors, which are convenience stores and discount stores, due to the model of modern business that they handle, affect the nanostores. According to the above, nanostores must acquire new ways to grow and outperform their competitors. Therefore, they must adapt to recent technological advances and apply more appropriate strategies for their growth. This study aims to redesign the commercial process of these businesses through the BPM methodology and DT tools to generate higher sales since they are currently at 40. 36% caused by poor management in their business process. After applying the model through the implementation method, sales increased by 69.55%, thus generating a more significant profit.

Within the commercial sector, SMEs represent more than 90% of all companies; they are responsible for 50% of GDP and generate between 60% and 70% of employment worldwide, which is why they are critical in the Peruvian economy. However, through an exhaustive review of the literature and sectoral analysis, we concluded they have a high risk of failure in the short term due to various problems, such as poor inventory management. In Peru, the provisions for carrying out inventories usually have a ratio of between 1% and 1.4% of the total inventory stock; thus, SMEs belonging to the hardware sector more frequently present this problem that affects the profitability of their companies. For this reason, the need arises to design an inventory control model that increases the productivity of hardware SMEs. After the pilot implementation of the first component, an increase in distribution efficien...

The problem identified in hardware SMEs engaged in the marketing and distribution of various products is the poor management of their warehouses because they use long times to carry out the processes of receiving products, storage and picking. In addition, they are unaware of the inventory accuracy, which causes stock ruptures and does not allow in many cases the complete delivery of orders. All this causes the company’s service level to be below standard. The proposal designed consists of the application of the 5S, ABC, System Layout Planning and Work Standardization tools to improve warehouse management. Among the main results of the research, the service level was increased to 95%, the picking process time was reduced by 55%, the storage time by 57% and the product reception time by 63%.

This research seeks to validate a production model to improve the production processes of rainbow trout farming in the aquaculture sector of the southern region of Peru. The approach of the production model was determined through the combination of methodologies such as Lean Manufacturing and Business Process Management to facilitate process control, inventory management and production planning. These methodologies were integrated from the review of the literature and the diagnosis made through the collection of primary information from neighboring producers within the department of Junín, in central Peru. The results show the success of the model through its implementation in the fish farms of Junín farmers and a simulation in the ARENA version 14.0 software, in this way optimal results were obtained that show a significant improvement in productivity. The results obtained after the i...

The Retail sector has increased steadily internationally and this is reflected in the 5.7% growth in the top 250 global Retail companies which have benefited from the implementation and positioning of E-Commerce. In the Peruvian market is estimated that the Retail sector will grow by 4% this year and the increase in demand showed difficulties in distribution, causing the long delivery times of orders as a problem. For this reason, the proposal developed a distribution and transport model applying Lean Logistics, with a Cross-Docking system, and for the registration and tracking of orders the Bar Code Poka Yoke, with the aim of increasing the service level to 92% order delivery, reducing the time for Store Pickups by 48.71%. The effectiveness of the model was corroborated through a simulation that allows the company to be competitive in the market.

Peruvian companies’ craft brick stands currently experience significant growth in sales. Thus brickyards seek to reduce the amount of waste to increase productivity and reduce cost overruns. In this study, the problem that has the greatest economic impact on a brick company is the excessive amount of waste. For this reason, the implementation of a model based on the Lean Six Sigma (LSS) methodology is proposed, applying Poka Yoke, Jidoka, Standardised Work, and Just in Time in order to reduce the number of defective bricks and cost overruns. The research project focused on the tambourine brick, the type whose percentage of generated waste is the highest in the production batch. To do this, the current situation was analysed; the main causes of the problem were identified and measured; and then Lean Six Sigma tools were used to attack the root cause. Finally, the proposed design reduced...

The objective of this research was to design an operational management model for garment exporting SMEs to increase the level of competitiveness in the international market through a structural analysis in garment exporting SMEs. The methodology used in this research was the deductive method, the scope of the study was descriptive because it is oriented to determine the factors that affect the increase of competitiveness in the international market, by means of a structural equation model of the SMEs exporting garments. The factors that affect the international competitiveness of SMEs are: Operational management, production management, supply and distribution management, human and financial resources management. The results obtained in the research support the importance of implementing an effective operational management model to improve the competitiveness of these companies in the int...

Esta investigación busca validar un modelo de producción para mejorar los procesos productivos del cultivo de trucha arco iris del sector acuícola de la región sur del Perú. El planteamiento del modelo de producción se determinó a través de la combinación de las metodologías como Lean Manufacturing y Business Process Management para facilitar el control de procesos, la gestión de los inventarios y la planificación de la producción. Estas metodologías se integraron a partir de la revisión de la literatura y el diagnóstico realizado a través de la recopilación de información primaria de los productores aledaños dentro del departamento de Junín, en el centro del Perú. Los resultados dan cuenta del éxito del modelo a través de su implementación en las piscigranjas de los acuicultores de Junín y una simulación en el software ARENA versión 14.0, de este modo se obtu...

The agroindustry is one of the sectors with the highest consolidated growth detected in recent years. In Peru, this sector is an essential part of the economy, contributing considerably to the PIB and generating many jobs per year. Therefore, companies in this sector seek to improve continuously for these reasons. However, many of these have problems such as low productivity in their processes caused by a lack of organization and order in the work areas, high downtime, unnecessary movements between activities and machine failures. Due to this, the main objective of this research is to increase the productivity of the avocado production process of the selected company through an improvement proposal using 5s, SLP, TPM and work standardization. Likewise, to validate the success of the improvement proposal, the Arena software was used, the scope of the proposal covers the arrival of the raw...

The textile industry is still an essential sector in the global economy, and Peru, it plays a significant role in job creation. However, it often faces challenges such as a lack of innovation, high competition that decides imported products, and low productivity. To effectively address this problem and improve competitiveness in the market, implementing the Lean Manufacturing tools just like that 5S, standardized work, and Kaizen es proposed. These tools focus on addressing the high cycle times in the production process and have proven to be effective in improving the efficiency and productivity of textile companies. Specifically, the research focused on the cutting process of the representative product, the dress, and the results showed a significant improvement in production, increasing from 26 to 33 garments per Man-Hour(M-H). In conclusion, implementing Lean Manufacturing tools can i...

The FMCG sector is developing globally and has maintained exponential growth in recent years. However, this growth is hampered by various challenges and issues affecting customer satisfaction, leading to a significant revenue loss for companies. In this area, companies in the sector aim to reduce the rate of orders not delivered on time and complete to increase customer satisfaction and minimize lost sales. In this context, the problem that causes the most significant economic impact on the company under study is the low rate of the OTIF indicator. Implementing a model based on the Lean Warehouse methodology is proposed to face this challenge by applying Slotting, Standardized Work, and Slotting. The study focused on the standard products (Packaged Jelly), analyzed, and diagnosed the delivery process, identified and quantified the root cause of the problem, and subsequently provided tool...

Currently, SMEs are unable to meet the needs of customers, presenting problems for the delivery of complete orders on time. Based on an analysis of continuous improvement tools and integration of change management within the organization, a new production management model is proposed that manages to reduce delivery times; This model uses tools such as: DDMRP, 5S, JIDOKA, TPM and integrates change management with the Kotter model as a base. The proposed model was carried out in a pilot test of an SME in the textile and clothing sector, obtaining as results: an increase in Total (IF) and inventory precision of 87.77% and 95% respectively; in addition to the reduction of defective products by up to 2%.

Each country's metalworking industry has much economic development, providing companies with jobs and new products. However, companies have different problems in improving various aspects such as production, quality, and delivery times, among others. Therefore, to solve these problems, this article proposes a model based on implementing the Lean philosophy using different tools such as 5S, TPM, SLP, and SMED to increase the overall equipment efficiency (OEE). In addition, work was done on the mindset of workers to sensitize them through the ADKAR Model. A pilot test was carried out to validate the improvements, which gave us good results in the qualification of the audits carried out. In addition, a simulation was carried out in which the Arena software was implemented, and the result was an improvement in the OEE index of 17.60%, a reduction of 44.59 meters in operator movements, and an...

Esta investigación tuvo como objetivo diseñar un modelo de gestión operativa para las pymes exportadoras de prendas de vestir para incrementar el nivel de competitividad en el mercado internacional mediante un análisis estructural en las pymes exportadoras de prendas de vestir. La metodología que se utilizó en esta investigación fue el método deductivo, el alcance del estudio fue descriptivo porque está orientado a determinar los factores que inciden en el incremento de la competitividad en el mercado internacional, mediante un modelo de ecuaciones estructurales de las pymes exportadoras de prendas de vestir. Los factores que inciden en la competitividad internacional de las pymes son: La Gestión operativa, la gestión de la producción, gestión del aprovisionamiento y distribución, la gestión de los recursos humanos y financieros. Los resultados obtenidos en la investigaciÃ...

Currently, the textile and clothing industry contributes 2% to the global annual GDP and generates more than 57 million jobs worldwide. In South America, a country with a high market share in the textile sector in Peru, whose industry is the objective of this research due to its lack of studies in the accessory sector of clothing. Musculoskeletal disorders are the most common and leading cause of injury and disability in workers and in the clothing industry; it is due to the handling of materials that involve machinery with a high rate of repetition of work by operators. This article aims to reduce the percentage of Musculoskeletal Disorders (MSDs) by redesigning workstations and using combined ergonomic tools together with Lean tools so that, in addition to giving focus to workers, a different way can be found to add value to the process and improve productivity. A 71.85% decrease in MS...

The commercial sector represents a fundamental part of Peru's economy and has been growing exponentially in recent years. However, like any other sector, it is affected by various challenges that affect customer satisfaction, the impact of which has a direct effect on sales. Therefore, in this case study, a set of tools such as the 5S methodology, Kaizen and standardized work were defined, which will focus on the optimization of this indicator and the solution of its root causes. Likewise, the improvements were validated through a pilot test and the use of Arena software. The results obtained were positive, since there was a time reduction in the search for tools from 8 minutes to 4 minutes, and the cycle time decreased from 15 minutes to 10 minutes. The material shortage rate improved from 29% to 10% and finally the efficiency was maximized from 48.41% to 64%. All these results generate...

The textile and garment industry is a business area that keeps growing every day, and specifically, the production of baby clothes has shown to be a highly profitable sector. This work's purpose is to evaluate and propose a feasible solution to counter the main problem presented in small businesses that produce baby clothes through knitting, which is low productivity using the Implementation of tools such as MRP, Jidoka, TPM, and work standardization. Additionally, the main contribution of the investigation is developed through Lewin's change model. This model comprises three phases: unfreezing, change, and refreezing. The first is about recognizing every problem the company could have; the second consists of implementing new ideas or work practices; and, lastly, the refreezing focuses on keeping the changes made to have continuous Improvement through support and reinforcement. Finally, ...

The commercial sector has been growing steadily in recent years. However, there are problems within logistics that are detrimental to customer satisfaction; the objective of companies is to deliver orders on time and avoid large losses. That said, in the present research, the problem that generates the greatest economic losses for the company is the high percentage of unfulfilled orders. The objective is to reduce the technical gap of unfulfilled orders by implementing a model based on the Lean methodology, through the application of 5S, ABC and Kanban; achieving the improvement of the objectives of the proposed indicators. The research focuses on a warehouse where the root causes of the problem are identified and quantified, to subsequently attack them through Lean tools. Finally, through the use of Arena software simulation, it was demonstrated that the proposed model achieves a reduct...

The textile sector is positioned as one of the industries that generate a great economic impact in Peru, in addition to being a generator of many sources of work. However, in recent years there has been a low production efficiency in companies related to downtime by operators and the machines used, high material flow, as well as high set up times. In this way, the aforementioned problems generate that the planned production cannot be fulfilled in the established times, causing new expenses due to a misuse of the available resources. In this sense, this article proposes an integrated model that uses Lean Manufacturing tools, including SMED and 5S, hand in hand with TPM and SLP methodologies to increase the operational efficiency. To verify the effectiveness of the of the proposed model, a pilot plan of 5S was carried out, giving positive results. In the same way, a simulation in Arena Sof...

Evalúa el nivel de competitividad de las PYMES exportadoras de prendas de vestir en el mercado internacional. Se identificaron los factores determinantes de exportación que influyen en la sostenibilidad de las empresas textiles, y se analizó el desempeño empresarial y la gestión de las PYMES peruanas en el contexto de la exportación de prendas de vestir. Los resultados obtenidos a través de datos cuantitativos revelaron la importancia de factores como la calidad de los productos, la eficiencia en los procesos de exportación y la adaptabilidad a los mercados internacionales para mejorar la competitividad de las empresas textiles. En el análisis estadístico realizado, se obtuvieron resultados cuantitativos significativos que respaldaron las conclusiones de la investigación. Por ejemplo, se encontró que la calidad de los productos tenía una correlación positiva y significativa...