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1
tesis de grado
Picking is a basic process within warehouse management, comprising the activities carried out since the order is received until the products are located in the warehouse and are ready for dispatch. The objective of this study was to optimize the productivity of the picking process in a Peruvian food company. For this purpose, a pre-test and post-test methodology was designed with a qualitative and descriptive approach in order to suggest an innovative proposal. Lean Warehousing techniques, such as 5s and Systematic Layout Planning (SLP) were utilized, as well as an inventory record automation model and ADKAR, a change management model. The proposal was validated through pilot tests and a simulation in the Arena software (16.1 version), proving its effectiveness in increasing productivity by more than 36%. The value of this study lies in that it can be applied both in companies in the sam...
2
tesis de grado
Publicado 2022
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La industria de construcción ha experimentado a través de los años un problema preocupante el cual es el incremento de accidentes de trabajo. Esto ha ocasionado que muchos trabajadores tengan una lesión orgánica, perturbación funcional o psiquiátrica, una invalidez o en el peor de los casos la muerte. En Perú, se producen más de 20 mil accidentes de trabajo cada año. Estos accidentes generan pérdidas monetarias e ineficiencias en el proceso para la entrega final de la obra afectando la rentabilidad de las empresas. A partir del problema planteado, se desarrolló un modelo de seguridad basado en Lean Construction y Seguridad Basada en el Comportamiento con el objetivo de reducir el número de accidentes e implementar una cultura de seguridad dentro de una empresa peruana del sector construcción mediante el análisis de indicadores. La implementación se desarrolló mediante un...
3
artículo
Publicado 2023
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SMBs have been crucial to the Colombian economy thanks to their contribution to job creation and their positive impact on production. Thus, this research aimed to identify the key categories and variables that influence SMB internationalization, based on the Uppsala model and the theory of dynamic capabilities. The methodology followed was structural equation modeling. The sample included 100 SMBs of the textile-dressmaking sector, geographically located around the city of Medellín, Colombia, in Valle de Aburrá. To define the theoretical relationships, among categories, variables, and hypotheses, was created a path diagram as a strategy to better observe causal relationships between dependent and independent variables. To determine the instrument’s reliability, we analyzed the data using SPSS and then ran the structural equations on the LISREL software. The results allowed us to iden...
4
artículo
Publicado 2021
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The quantification of production/service costs to determine the market price is fundamental in offering the maximum value of satisfaction. Therefore, management accounting is essential. One of the alternative tools is activity-based costing, known as ABC system, an alternative method to overcome the limitations of traditional indirect cost systems, which somehow distort the actual accounting of costs. Will exploring its development, applicability, challenges and benefits still be a possible option? This study aimed at reviewing the scientific literature produced on the activity-based costing system in recent years, identifying trends of adoption and challegnes of implementation in various manufacturing and service firms. High impact journals indexed in PubMed, Web of Science (WoS), Scopus, among others, were analyzed. The results show an increase of publications on the implementation of ...
5
artículo
Publicado 2021
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The quantification of production/service costs to determine the market price is fundamental in offering the maximum value of satisfaction. Therefore, management accounting is essential. One of the alternative tools is activity-based costing, known as ABC system, an alternative method to overcome the limitations of traditional indirect cost systems, which somehow distort the actual accounting of costs. Will exploring its development, applicability, challenges and benefits still be a possible option? This study aimed at reviewing the scientific literature produced on the activity-based costing system in recent years, identifying trends of adoption and challegnes of implementation in various manufacturing and service firms. High impact journals indexed in PubMed, Web of Science (WoS), Scopus, among others, were analyzed. The results show an increase of publications on the implementation of ...
6
artículo
Publicado 2021
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The quantification of production/service costs to determine the market price is fundamental in offering the maximum value of satisfaction. Therefore, management accounting is essential. One of the alternative tools is activity-based costing, known as ABC system, an alternative method to overcome the limitations of traditional indirect cost systems, which somehow distort the actual accounting of costs. Will exploring its development, applicability, challenges and benefits still be a possible option? This study aimed at reviewing the scientific literature produced on the activity-based costing system in recent years, identifying trends of adoption and challegnes of implementation in various manufacturing and service firms. High impact journals indexed in PubMed, Web of Science (WoS), Scopus, among others, were analyzed. The results show an increase of publications on the implementation of ...
7
tesis de grado
Publicado 2023
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The demand for footwear in Peru has increased significantly in recent years even though domestic production has decreased, on the other hand, it has been shown that imports have grown substantially. This shows that the domestic sector has difficulties in offering good quality products, which is directly related to low productivity and lack of innovation. In this sense, an integral Lean-SLP model is proposed based on the combination of tools such as total redesign of facilities, 5s, process standardization, work design, and Jidoka to improve the current productivity of 0.56 generated by deficient and non-standardized processes. The model was validated through arena software where a cycle time reduction of 42.95% and a productivity increase of 22.5% were obtained. This proposal allows SMEs in the footwear sector to be more competitive in the foreign market by producing shoes of higher qual...
8
tesis de grado
Publicado 2023
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Small and medium-sized companies in the textile sector have deficiencies in the production area. It happened because they do not have a standardized process and adequate machine maintenance management. For this reason, analyzing the initial diagnosis of an SME company dedicated to textile printing presented problems in design and printing. Based on this, this research developed a proposed model to reduce the return rate, improve work areas' organization, and optimize delivery times. The production model is developed based on the Lean BPM (Business Process Management) and TPM (Total Productive Management) tools through a 5s continuous improvement approach. The improvement proposal is validated in the Arena 14 software, reducing the failure rate of the machines and the rate of returns from 7.95% to 5.97%
9
tesis de grado
Publicado 2023
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Regardless of the factory type, the performance of machinery is an important factor to be competitive. To ensure optimal equipment performance, many companies focus on establishing continuous improvement programs. This is the reason why there are methods, with the final purpose to increase the disponibility and operation, additionally, it also produces regulations of order, because it helps to reduce unused times, as is the case of 5S. Likewise, efficiency is also measured through the OEE maintenance KPI (equipment effectiveness) averaging a moderation towards the implementation of management methods. This article presents the implementation of two of the pillars: the TPM (preventive maintenance and autonomous maintenance) and 5s. Further, the most relevant contribution after the application of these methods, is the performance increase on the OEE. For this case study, after the simulati...
10
tesis de grado
Publicado 2023
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In recent years, there has been a considerable increase in demand from the plastics industry, so many SMEs have not been able to meet their demands due to production problems, since there is a high number of unproductive hours in unnecessary movements, machine stoppage, poor machinery maintenance planning, among others. The problem that has been identified and that occurs in the majority of SMEs in the plastics sector is low availability due to unproductive times. The objective of this article is to reduce downtime in production and consequently increase OEE, since this represents a loss of money for the company, especially in the injection process. To this end, the implementation of the Lean Manufacturing model is proposed, validated with its TPM, 5s, ErgoSMED and Poka Yoke tools, in addition to the implementation of SLP. To validate this improvement proposal, the Arena simulation softw...
11
tesis de grado
Publicado 2024
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The purpose of this work is to provide information on cost improvements in SMEs in the brewing sector using lean manufacturing and BPM. A simulation model was created using Arena and Bizagi, where the model was made with the provision of a small brewing company, the indicators used to measure the effectiveness of the model are: distribution cost per bottle, percentage of use of containers, lead time and OTIF, these indicators seek to provide us with the necessary data to validate the process. This document shows us a more complete vision of the use of these tools and the result of their use. It will contribute to academic and professional work on lean manufacturing and BPM in small companies.
12
tesis de grado
Publicado 2025
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The commercial sector has experienced steady growth in recent years. However, there are problems within logistics that are detrimental to customer satisfaction; the objective of companies is to deliver orders on time and minimize economic losses. That said, in this research, the problem that generates the greatest economic losses is the high percentage of unfulfilled orders. To address it, it is proposed to reduce this gap through a model based on Lean methodology, using methodologies such as 5S, ABC and Kanban, which allows improving the indicators. The research is based on internal logistics in a warehouse where the root causes of the problem are identified and quantified, and then attacked using Lean tools. Finally, through simulations with Arena software, it was demonstrated that the proposed model achieves a 38.8% reduction in picking time, 12.2% in system registration and 7.23% in ...
13
tesis de grado
Publicado 2022
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The retail industry is very supportive for the development of the country since they contribute 10.3% of the country’s GDP and it’s on constant growth. On the other hand, the emergence of the COVID-19 caused an increase in the digital consumption. This research consists of the implementation of Lean Manufacturing tools that have two tools of use that are standardized work and Poka Yoke. On the other hand, there is the DDMRP tool that helps the company with their supply chain management. Finally, with the results obtained, a certain improvement can be seen in the three indicators that were focused on greater detail. The first was the delayed orders due to stock breakage, which fell to 2.55%, reaching the target percentage. The other two indicators that did not reach their objectives were returns for errors and returns for damages that had a decrease of 1.24% and 3.89% respectively, bu...
14
tesis de grado
Publicado 2022
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The chemical industry has showed steady growth in recent years and, as a result, the rate of intoxication has increased from the use of dangerous substances by employees of manufacturing companies. Therefore, small & medium enterprises (SMEs) in this industry must be committed to ensuring and guaranteeing safe and ergonomic workstations for employees that are mostly exposed to these risks to prevent incidents and reduce rates to a minimum when handling chemicals to produce paints and varnishes, and, at the same time, improve employee motivation and productivity. For this reason, this paper proposes the implementation of a safety management model based on process standardization and 5S for the purpose of promoting best practices in occupational safety and health, thereby reducing the number of intoxications within company grounds through employee collaboration in the improvement and optim...
15
tesis de grado
Publicado 2023
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En los últimos años, la industria del comercio en el Perú ha experimentado un notable crecimiento. Sin embargo, se enfrentan a diversos problemas como variación de la demanda, demoras en la entrega de pedidos y a tener que ofrecer productos de alta calidad rápidamente a bajo costo. Las Pymes representan un 95% de las empresas por lo que es necesario la implementación de herramientas lean. En el presente estudio las metodologías propuestas fueron desarrolladas y se simularon los procesos de inventarios para disminuir desperdicios y reducir costos.
16
tesis de grado
Publicado 2023
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In Peru, the food industry represents 16.52% of GDP and bread is one of the foods that generated the highest consumption; however, despite the demand, bakery SMEs have a negative performance. Poor process management and methods are used affecting its pro- ductivity. Faced with this problem, SMEs in Europe are using the Lean Manufacturing methodology to optimize their processes. That is why this article proposes as a contribution the Lean-Deming Model, which includes tools such as Poka Yoke, Work Standardiza- tion, 5S and Deming Cycle. To validate this contribution, the model was developed in a bakery SME in Lima, Peru in its "pan frances" production line. A simulation of the improvements in the Arena Software was carried out, with which positive results were obtained. Searching tools times decreased by 10.34% and labor productivity improved by 23.91%, thus improving overall process produ...
17
tesis de grado
Publicado 2023
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The sports industry continues to show a drastic increase in its influence around the world. When mentioned, the first sector of the industry that comes to mind is the entertainment industry, with multiple million-dollar deals globally. However, the recreational sector is also growing at a significant rate, which means SMEs in this industry should try to follow this trend. This research focuses on the application of three tools that optimizes the circuit assembly time, increasing the productivity of a recreational center by allowing to expand the number of available shifts for the customers. The model presents the use of standard work as a measure to create patterns in the set-up process, 5s for the redistribution of the sporting materials, and systematic layout planning for the accommodation of the circuits and boxes. The validation method used was Arena Software and resulted in an incre...
18
artículo
The thesis entitled “Financial Audit and its Impact on Credit Recovery of SME Clients from the Banco de Credito - Lambayeque Region” managed to verify the way that financial audit helps determine the presence of SME defaulting debtors from the Banco de Credi-to- Lambayeque Region, where the scientific research method was used. The thesis in the theoretical con-ceptual part, was developed by gathering information from different specialists, their contributions helped to consolidate the development of the variables: Finan-cial Audit and Credit Recovery of SMB customers- supported in its different indicators- and clarifying the contribution of the audit with a systematic and disciplined approach. The Fieldwork part used the survey technique- with the questionnaire instrument- that consisted on 20 questions, it allowed taking data from the selected sample; likewise the contrasting of hyp...
19
tesis de grado
Publicado 2025
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This scientific article aims to demonstrate the usefulness of the application of a novel inventory management model based on 3 tools: A control system for incoming and outgoing goods, a process monitoring system managed through a KANBAN canvas and a continuous improvement system based on a PHVA cycle to improve the logistics management of an SME in the retail sector. especially in the control of inventory accuracy and availability indicators. It was based on an initial diagnosis of the processes of the logistics area of the company under study, then appropriate inventory management policies were implemented, and the processes were re-engineered. The next step was to design a Dashboard to control the inflows and outflows of goods, which takes the information from the company's ERP and allows it to anticipate omissions in the processes. Finally, staff were trained and a process monitoring ...
20
tesis de grado
Publicado 2022
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Research on implementing work standardization in an SME company in the veterinary sector is very scarce. This scientific article aims to increase productivity without neglecting the grooming service's quality and applying different engineering solutions to improve resource management. The results obtained can be of great value to similar industries, especially those that want to improve the performance of their operations, avoid waste, and improve their productivity. In companies such as a veterinary clinic, it is common to find that those in charge of the bathroom area do not perform an outstanding performance in their work, considering this task as not very important or definitive for the company, causing unnecessary delays, slow work speed, and unmotivated staff. We seek through this article to demonstrate that, through standardization of processes and areas within a company, the impe...
