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1
artículo
Social innovation is recognized by multilateral organizations as a way to cope creatively and collaboratively with social demands that are not satisfied, neither from the public nor from the private. This challenge requires management reliable relationship between actors with diverse and sometimes conflicting interests. In this sense, the social function of public relations (PR) can provide an important service to prevent resistance to social changes that involve innovation processes. The literature consulted shows that theorizations on social innovation, recommend cultivating relational capital and theories and models PR provide methods and techniques to reliably achieve said capital. A documentary investigation and a case study based on the participatory-action-research that is the basis of a theoretical prot-model ofintervention of reliable PR in social innovation processes. It’s a ...
2
artículo
Social innovation is recognized by multilateral organizations as a way to cope creatively and collaboratively with social demands that are not satisfied, neither from the public nor from the private. This challenge requires management reliable relationship between actors with diverse and sometimes conflicting interests. In this sense, the social function of public relations (PR) can provide an important service to prevent resistance to social changes that involve innovation processes. The literature consulted shows that theorizations on social innovation, recommend cultivating relational capital and theories and models PR provide methods and techniques to reliably achieve said capital. A documentary investigation and a case study based on the participatory-action-research that is the basis of a theoretical prot-model ofintervention of reliable PR in social innovation processes. It’s a ...
3
artículo
The emerging international system in the twenty-first century is characterised by a new phase of globalization in which, largely due to the explosion of information and communication technologies, the role and activity of a variety of actors –outside and within states– has been significantly strengthened. While the states remain as the main actors of the world system, the current configuration of the international order no longer responds to the Westphalian state-centric paradigm that shaped international relations until the end of the twentieth century. In this new scenario, the role of subnational actors is increasingly active, which opens a window of opportunity for developing nations to improve their competitive and cooperative insertion in the international system at both regional and global levels.
4
tesis de grado
The problem posed in this investigation is that a mutual fund management company maintained traditional processes of subscription and redemption of quotas in the funds, which caused great economic inefficiencies and discontent among clients. That is why the objective of this research was to propose a proposal to improve customer service processes through the application of a digital transformation through agile methodologies such as Design Thinking and Lean Startup through quasi-experimental practical research. In this way, it was possible to increase profits and customer experience. After the implementation, it was evidenced that thanks to this, the number of AUMs and participants increased by +15% per month and +55%, since the implementation, respectively, translating, later, into higher profits for the company (+10%).
5
tesis de grado
En los últimos años, las pequeñas y medianas empresas (Pymes) no han implementado el Customer Relationship Management (CRM) porque lo consideran un costo elevado en el que no deben invertir, o si lo implementan lo hacen sin respetar los procedimientos necesarios. Además de resaltar que la pandemia ha animado a las pymes a utilizar las tecnologías a su alcance para estar más cerca de los clientes. El objetivo de esta investigación es identificar cuáles son los procedimientos adecuados para la implementación de herramientas CRM en las Pymes. Por esta razón surge la siguiente pregunta de investigación: ¿Cuáles son los factores críticos, así como los procedimientos adecuados para la implementación de e-CRM y s-CRM? La población de estudio fue de 70 artículos los cuales fueron seleccionados a través de filtros y criterios. Los resultados apoyan el papel del CRM electrónico...
6
artículo
This article addresses the relationship between the Process and the Constitution. For this purpose, it is explained what is the object of study of the Procedural Law, and which is the litigation model adopted in article 139 of the Peruvian Constitution, why this model is about a system with its own autonomy and substantivity and not about a subsystem, and how Civil Law and Common Law converging in this model. Furthermore, the author establishes, based on the Constitution, the reason why the existing procedural guarantees in our legal system do not imply a “right to a right decision”, but only the right to a fair process, and explains the difference between “fair process” and “justice” or “judicial truth”.
7
artículo
The objective of the study was to determine the relationship between the absence of the institute from the extrusion in the Peruvian criminal procedure system and the unjust prosecution of the Huanuco Judicial District, 2012-2014. The type of research in the present study was observational. In the study the correlational and analytical design was applied. The population of the present study consisted of the total of resolutions in which the extradition in the criminal proceedings of the last three years of entry into force of the New Criminal Procedure Code in the Judicial District of Huánuco has been applied period 2012-2014. , 24 prosecutors were taken into account. The sample corresponded to the non-probabilistic sampling for convenience constituted by the only three cases with resolutions issued by the Superior Chamber of the Judicial District of Huánuco, where enforcement was invo...
8
tesis doctoral
El propósito de esta investigación es explicar cómo las imperfecciones crediticias afectan el crecimiento económico. La tesis contiene dos partes de equilibrio general dinámico para explicar las relaciones entre crecimiento, distribución de la riqueza, cambio estructural y aumento del crédito. En el segundo trabajo se explica la alta volatilidad de las tasas de crecimiento en países de ingreso medio debido a que se presentan equilibrios múltiples.
9
artículo
Eviction processes, in our social environment, have become one of the ways to put an end to a conflict related to the best right of possession of a property, so our national legislation in order to ensure the execution of an anticipated sentence has regulated precautionary measures that have an instrumental relationship with the main process, as they serve the purposes of the latter to ensure the effectiveness of the resolution that puts an end to it; Thus, our national legislation provides for the precautionary measure on the merits as an ideal figure for this purpose; However, in order to access it, it is necessary to prove the verisimilitude or appearance of the right, as well as to prove that the property is in a state of abandonment, and finally a contracaution must be offered, however this legal figure is inapplicable in the However, as can be seen, there is a need for the state to...
10
artículo
El estudio se orientó a comprender el  proceso de la Terapia Existencial de Artes Expresivas, explorando a partir de un análisis documental temas como la imaginación, la experiencia, las modalidades de expresión, la experimentación pobre, todo lo anterior, desde una mirada fenomenológico-existencial, centrada en lograr acompañar al consultante a explorar y comprender la existencia como un continuo y complejo misterio relacional, que requiere ser reflexionado constantemente, para asumir  la vida con apropiación y responsabilidad.
11
artículo
Technological  development  accompanies  the  progress  of  human  civilizations  and  is  closely related to their social and cultural characteristics. Currently, the rise of technology and, especially, of information and communication technologies determines to a large extent  the  way  in  which  we  relate  to  each  other  and  how  we  approach  aspects  such  as  politics,  economics  and  education,  among  others.  In  the  organizational  context,  technology is an indicator of the degree of maturity and competitiveness of companies and provides them with the capacity to respond to market demands and be sustainable over  time.  However,  it  is  notorious  in  o...
12
artículo
Introduction. The metaverse is a construction of universes operated in digital environments where users connect to alternate realities on an identity platform through avatars that reflect their appearance, physical movements, body and facial expressions. Objective. To identify teachers’ knowledge about the metaverse and propose pedagogical strategies that support its incorporation into the thematic content of the subjects. Method. 68 teachers working in higher education institutions between 36 and 55 years of age participated. A non-parametric test (Chi-Square) was applied to identify possible relationships between the variable Knowledge of the Metaverse and the activities of teachers on technological trends, adaptation and learning dynamics on artificial intelligence of students. Results. It was identified that only 46 % of the teaching staff knows what the Metaverse is and that non-p...
13
artículo
Introduction. The metaverse is a construction of universes operated in digital environments where users connect to alternate realities on an identity platform through avatars that reflect their appearance, physical movements, body and facial expressions. Objective. To identify teachers’ knowledge about the metaverse and propose pedagogical strategies that support its incorporation into the thematic content of the subjects. Method. 68 teachers working in higher education institutions between 36 and 55 years of age participated. A non-parametric test (Chi-Square) was applied to identify possible relationships between the variable Knowledge of the Metaverse and the activities of teachers on technological trends, adaptation and learning dynamics on artificial intelligence of students. Results. It was identified that only 46 % of the teaching staff knows what the Metaverse is and that non-p...
14
tesis doctoral
El objetivo de la presente tesis Doctoral fue establecer de qué manera un modelo de gobernanza para Blockchain mediante BPM orientado a los procesos inter-organizacionales mejora el nivel de confianza del usuario y el nivel de alineación estratégica de los procesos inter-organizacionales. Los tipos de investigación abordados fueron: aplicada, descriptiva, relacional y transversal. El diseño de investigación fue no experimental, descriptivo y correlacional. La técnica para la recolección de datos aplicó la encuesta y el instrumento utilizado fue el cuestionario, cuya población estuvo conformada por 10 empresas locales. En ese contexto, la correlación positiva significativa de 0,688 entre el Modelo de Gobernanza para Blockchain mediante BPM y los procesos inter-organizacionales indica una sólida relación entre ambos. Se concluye que la implementación de un modelo de gobernanz...
15
tesis de grado
En la actualidad, todas las empresas buscan prevalecer en el medio; por esta razón, es necesario estar a la vanguardia de las nuevas tendencias y la automatización constante. Una de estas empresas es el Centro Naval de San Borja, que constituye uno de los lugares de esparcimiento más reconocidos a nivel nacional; sin embargo, sus procesos informáticos aún no están alineados con las necesidades cambiantes de sus socios. Por ello, es fundamental establecer mejoras en los procesos de trabajo, identificando e implementando métodos que sigan una investigación ardua y constante. En el presente trabajo, se realizó un estudio sobre la aplicación de las metodologías ágiles, con la implementación de un CRM colaborativo, el cual cuenta con un sistema automatizado, que permitirá al asociado una experiencia de eficacia y rapidez en sus requerimientos. De esta forma, las metodologías re...
16
tesis de grado
En la presente tesis fue desarrollada bajo la línea de investigación: Desarrollo de modelos y aplicación de las tecnologías de información y comunicaciones, de la escuela profesional de ingeniería de sistemas, de la Universidad Católica Los Ángeles Chimbote; tuvo como objetivo general: Rediseñar los Procesos Aplicando Business Process Management para la Empresa Comet SRL– Nuevo Chimbote; 2019; para Mejorar la gestión de procesos de negocio , la metodología de investigación para la empresa en estudio estuvo enmarcada en tipo Descriptivo, de enfoque cuantitativo, y de diseño no experimental de corte transversal, tuvo como población 62 trabajadores y una muestra de 20 trabajadores, para la recolección de datos se utilizaron los instrumentos el cuestionario mediante la técnica de encuesta, nos mostraron los siguientes resultados, se pudo observar en la dimensión 1 en la Ta...
17
artículo
Background: Mechanical reasoning (MR) is the ability to identify the components of a system and understand how they interact in order for the system to work. Different mechanical systems, such as those of wheels and gears, require different types of reasoning. Objective: This study seeks to analyze the relationship that working memory (WM) and processing speed (PS) have with MR. Method: One hundred seventy-three (173) university students were assessed through the DAT test which consisted of 30 MR problems, the symbol search subtest of the WAIS-III battery for assessing the PS, and the BIMET-V and BIMET-VE batteries to evaluate the WM verbal and visuospatial components. Results: Regression analyses showed that the proposed variables do not predict the performance in gear problems, while the visuospatial WM and the PS predict the performance in wheel problems. Discussion: The results sugge...
18
artículo
Language is a natural psychological phenomenon, indispensable to all humans in society. This article presents the theoretical foundations on communication in process quality management, bringing studies dealing with communication and ISO 9001:2000 management, aiming at investigating how these variables have been perceived in organizations. The importance of the steps that should permeate the communication process is highlighted through published research, concluding on the need for studies that demonstrate the importance of subjectivity in the communication process, a present phenomenon in any interpersonal relationship.
19
artículo
This research deals with the way of analysing the logic of capital reproduction, as a social relationship, focused on its internationalization. It presents a critical analysis of the most important authors and the political implications of their theories. The goal is to analyze these theoretical approaches to understand them and to contribute to the study of capital reproduction.
20
artículo
  One characteristic that best defines today's society is the production of waste, this being higher in so-called "developed" countries. Virtually no human activity that does not generate any waste also exist a direct relationship between the standard of living of a society or country and the amount of waste generated. Approximately 23% of the world population lives in developed countries consume 78% of resources and produces 82% of the waste [Black and Malate, 1996]. Furthermore, the volume of waste grows exponentially with the level of industrialization of a country. There are currently about five million registered substances known of which approximately 70,000 are widely used throughout the world, estimated at about 1,000 new chemicals each year are added to the list.