Implementation of Retail Business Strategies and Their Relationship with Consumption Patterns in Department Stores in a COVID-19 Context

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The objective of this study is to determine how retail business strategies are related to consumption patterns in department stores in a COVID-19 context. The methodology employed has a descriptive and correlational approach at a cross-sectional level. The data collection technique was a survey addr...

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Detalles Bibliográficos
Autores: Obando Mantilla, Jerson Waldir, Godoy Villasante, Manuel Josué, González Vásquez, Joe Alexis
Formato: artículo
Fecha de Publicación:2023
Institución:Universidad Nacional Mayor de San Marcos
Repositorio:Revistas - Universidad Nacional Mayor de San Marcos
Lenguaje:español
inglés
OAI Identifier:oai:ojs.csi.unmsm:article/24313
Enlace del recurso:https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/24313
Nivel de acceso:acceso abierto
Materia:retail business strategies
e-commerce
consumption patterns
COVID-19
estrategias comerciales retail
comercio electrónico
patrones de consumo
covid-19
Descripción
Sumario:The objective of this study is to determine how retail business strategies are related to consumption patterns in department stores in a COVID-19 context. The methodology employed has a descriptive and correlational approach at a cross-sectional level. The data collection technique was a survey addressed to a sample of 384 consumers. The most significant result is the moderate and strong correlation coefficient of .702 for the variables with a p = .000 < .05. The results obtained show that retail business strategies are closely related to consumption patterns, which means that shopping habits can be created in customers.
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