El presente trabajo de investigación tiene como objetivo analizar de qué manera se desarrolla el proceso de Licenciamiento en Institutos de Educación Superior Pedagógicos Públicos de la Región Ica, año 2021; según los actores educativos. Para llevar a cabo esta investigación se ha considerado el procedimiento metodológico qué se basa en el enfoque cualitativo, la investigación es de tipo básica puesto que su interés principal es la comprensión de las teorías respecto al licenciamiento en institutos de educación superior pedagógicos públicos de la Región Ica; se ha utilizado el diseño fenomenológico que busca la comprensión de las formas de actuar de las personas para la recolecta de datos se ha utilizado la técnica de la entrevista así como la revisión documental. Los resultados de la investigación reflejan que las exigencias del licenciamiento institucional co...

The purpose of this research article is to systematize new theoretical information on quality management in higher education. The search for quality in the educational services provided by educational institutions at different levels of schooling is a social concern and public policies have been formulated by the different governmental administrations of the countries in order to guarantee the training of quality professionals. Quality management in higher education is a strategy that makes it possible to provide a service with high standards of quality and satisfaction to the users of educational services.  In this review article, special interest has been placed on conceptualizing the category called quality management, the importance of quality management, characteristics, dimensions to evaluate quality management, instruments used to manage quality, aspects related to accreditat...

The main objective of this research work is to analyze how the licensing process is carried out in Public Higher Education Pedagogical Institutes of the Ica Region, year 2021. In order to carry out this research, a methodological procedure based on the qualitative approach has been considered, the research is of basic type since its main interest is the understanding of the theories regarding licensing in public pedagogical higher education institutes of the Ica Region, the phenomenological design has been used, which seeks the understanding of the ways of acting of the people for data collection, the interview technique and the focus group as well as the documentary review have been used. The results of the research show that the requirements of institutional licensing constitute a great opportunity to improve various aspects of the quality of educational services, among which we can hi...