El texto completo de este trabajo no está disponible en el Repositorio Académico UPN por restricciones de la casa editorial donde ha sido publicado.

Violence against women in Peru is a problem that has a high incidence and is increasing, despite the policies undertaken by past governments and the creation of the Ministry of Women and Vulnerable Populations in 1996, causing that one in two women have been abused at some point in their lives. However, the treatment of abused women is still insufficient even though there are more Women’s Emergency Centers (WEC) each year, where victims can ask for professional support and treatment quickly and effectively. The chatbot provides an alternative to eliminate the distance between the abused woman and the WEC; therefore, a mobile application called AyudaMujer is proposed that includes a chatbot, news, a map of nearby WECs, and the connection with specialists for the treatment of violence against women. The chatbot identifies, automatically and through a natural dialogue, the type of violenc...

Currently, telehealth services in rural regions of Peru primarily rely on telephone and text message communication between rural physicians and specialists based in cities, leading to delays in accessing specialized healthcare services. To overcome this limitation, we propose an information and communication technology (ICT) model for asynchronous teleconsultation in rural areas of Peru. This model, implemented through a system called SITEA, coordinates city-based specialists with treating physicians in rural areas and integrates care phases along with electronic clinical records. A case study conducted in a rural Peruvian healthcare facility, which had limited Internet connectivity and lacked teleconsultation services, revealed significant outcomes. Within 23 days of implementing SITEA, the facility began offering specialized care services, leading to a 60% reduction in patient transfer...