Milchbot: App to support the process of feeding and caring for dairy cows in Peru

• Autores: Herrera, Kevin, Miranda, Juan, Mauricio, David
• Formato: artículo
• Fecha de Publicación: 2022
• Institución: Universidad Peruana de Ciencias Aplicadas
• Repositorio: UPC-Institucional
• Lenguaje: inglés
• OAI Identifier: oai:repositorioacademico.upc.edu.pe:10757/669238
• Enlace del recurso: https://doi.org/10.7160/aol.2022.140403; http://hdl.handle.net/10757/669238
• Nivel de acceso: acceso abierto
• Materia: Agricultural sector; Chatbot; Dairy cows; Watson; https://purl.org/pe-repo/ocde/ford#2.02.04

At present, Peru's agricultural sector has a shortfall of professionals, so livestock producers cannot be provided with relevant and reliable information to ensure good nutrition and care for dairy cows, which affects productivity. Milchbot is a chatbot that answers queries about the feeding and care of dairy cows based on reliable documentation. To do so, a chatbot model was designed to cover the topics of feeding, care, news and frequently asked questions for the planning, feeding and care processes about dairy cows. The model consists of a friendly interface, a dialog engine and a search engine that allows you to find and provide information from a document storage. This model was implemented employing Watson Assistant and Discovery. Milchbot was used and evaluated by 6 livestock producers and 7 zootechnicians. The results of the usability and satisfaction surveys show a high rating for both livestock producers and zootechnicians, and it should be noted that zootechnicians gave very high ratings on satisfaction.