Production Management Model Based on Lean Manufacturing and Change Management Aimed at Reducing Order Fulfillment Times in Micro and Small Wooden Furniture Companies in Peru

• Autores: Castro-Chara, R., Valenzuela-Leandro, R., Chavez-Soriano, P., Raymundo-Ibañez, C., Dominguez, F.
• Formato: artículo
• Fecha de Publicación: 2020
• Institución: Universidad Peruana de Ciencias Aplicadas
• Repositorio: UPC-Institucional
• Lenguaje: inglés
• OAI Identifier: oai:repositorioacademico.upc.edu.pe:10757/656395
• Enlace del recurso: http://hdl.handle.net/10757/656395
• Nivel de acceso: acceso abierto
• Materia: Production Management Model; Lean Manufacturing; Micro and Small Wooden Furniture

This research study seeks to identify and prioritize the causes of order fulfillment delays in a small wooden furniture manufacturing company. The authors propose a 5-phase Lean Optimization model to address and reduce this problem. Post-implementation results yielded a 54.87% reduction in material search and transportation times, a 32.86% reduction in travel times between stations, and a 19.81% increase in line efficiency. In addition, order fulfillment percentages increased from 12.5% to 60%.