Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments
Descripción del Articulo
The objective of this article is to know the satisfaction of students with online pedagogical support services, generated by the context of distance education due to the COVID-19 pandemic, which have been provided with various technological tools. During the development of the research,it was deter-...
Autores: | , , , , , , |
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Formato: | artículo |
Fecha de Publicación: | 2021 |
Institución: | Universidad Tecnológica del Perú |
Repositorio: | UTP-Institucional |
Lenguaje: | inglés |
OAI Identifier: | oai:repositorio.utp.edu.pe:20.500.12867/5454 |
Enlace del recurso: | https://hdl.handle.net/20.500.12867/5454 https://doi.org/10.3991/ijet.v16i20.24559 |
Nivel de acceso: | acceso abierto |
Materia: | Pedagogical quality Virtual education Student satisfaction https://purl.org/pe-repo/ocde/ford#5.03.01 |
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dc.title.es_PE.fl_str_mv |
Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments |
title |
Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments |
spellingShingle |
Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments León Velarde, César Gerardo Pedagogical quality Virtual education Student satisfaction https://purl.org/pe-repo/ocde/ford#5.03.01 |
title_short |
Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments |
title_full |
Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments |
title_fullStr |
Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments |
title_full_unstemmed |
Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments |
title_sort |
Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environments |
author |
León Velarde, César Gerardo |
author_facet |
León Velarde, César Gerardo Chamorro-Atalaya, Omar Morales-Romero, Guillermo Quispe-Andía, Adrián Trinidad-Loli, Nicéforo Caycho-Salas, Beatriz Gamarra-Mendoza, Sofía |
author_role |
author |
author2 |
Chamorro-Atalaya, Omar Morales-Romero, Guillermo Quispe-Andía, Adrián Trinidad-Loli, Nicéforo Caycho-Salas, Beatriz Gamarra-Mendoza, Sofía |
author2_role |
author author author author author author |
dc.contributor.author.fl_str_mv |
León Velarde, César Gerardo Chamorro-Atalaya, Omar Morales-Romero, Guillermo Quispe-Andía, Adrián Trinidad-Loli, Nicéforo Caycho-Salas, Beatriz Gamarra-Mendoza, Sofía |
dc.subject.es_PE.fl_str_mv |
Pedagogical quality Virtual education Student satisfaction |
topic |
Pedagogical quality Virtual education Student satisfaction https://purl.org/pe-repo/ocde/ford#5.03.01 |
dc.subject.ocde.es_PE.fl_str_mv |
https://purl.org/pe-repo/ocde/ford#5.03.01 |
description |
The objective of this article is to know the satisfaction of students with online pedagogical support services, generated by the context of distance education due to the COVID-19 pandemic, which have been provided with various technological tools. During the development of the research,it was deter-mined that there is a satisfaction with the pedagogical support of 61.2%, being the indicators of health servicesand welfare university, those that present the highest satisfaction both with 62.3%, on the other hand, are the indicators registrations and license plates, and psychopedagogical services those that present a greater dissatisfaction of 32.7 and 32.2, respectively. Although the pedagogical support provided by the university must continue to be improved, a slight im-provement has been determined with the previous semester in which the adapta-tion of online services began, since dissatisfaction on the part of students de-creased by 9.18%. |
publishDate |
2021 |
dc.date.accessioned.none.fl_str_mv |
2022-06-20T23:47:09Z |
dc.date.available.none.fl_str_mv |
2022-06-20T23:47:09Z |
dc.date.issued.fl_str_mv |
2021 |
dc.type.es_PE.fl_str_mv |
info:eu-repo/semantics/article |
dc.type.version.es_PE.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.issn.none.fl_str_mv |
1863-0383 |
dc.identifier.uri.none.fl_str_mv |
https://hdl.handle.net/20.500.12867/5454 |
dc.identifier.journal.es_PE.fl_str_mv |
International Journal of Emerging Technologies in Learning |
dc.identifier.doi.none.fl_str_mv |
https://doi.org/10.3991/ijet.v16i20.24559 |
identifier_str_mv |
1863-0383 International Journal of Emerging Technologies in Learning |
url |
https://hdl.handle.net/20.500.12867/5454 https://doi.org/10.3991/ijet.v16i20.24559 |
dc.language.iso.es_PE.fl_str_mv |
eng |
language |
eng |
dc.relation.ispartofseries.none.fl_str_mv |
International Journal of Emerging Technologies in Learning;vol. 10, n° 20, pp. 255 - 262 |
dc.rights.es_PE.fl_str_mv |
info:eu-repo/semantics/openAccess |
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http://creativecommons.org/licenses/by/4.0/ |
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openAccess |
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http://creativecommons.org/licenses/by/4.0/ |
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application/pdf |
dc.publisher.es_PE.fl_str_mv |
International Association of Online Engineering |
dc.publisher.country.es_PE.fl_str_mv |
DE |
dc.source.es_PE.fl_str_mv |
Repositorio Institucional - UTP Universidad Tecnológica del Perú |
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Universidad Tecnológica del Perú |
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León Velarde, César GerardoChamorro-Atalaya, OmarMorales-Romero, GuillermoQuispe-Andía, AdriánTrinidad-Loli, NicéforoCaycho-Salas, BeatrizGamarra-Mendoza, Sofía2022-06-20T23:47:09Z2022-06-20T23:47:09Z20211863-0383https://hdl.handle.net/20.500.12867/5454International Journal of Emerging Technologies in Learninghttps://doi.org/10.3991/ijet.v16i20.24559The objective of this article is to know the satisfaction of students with online pedagogical support services, generated by the context of distance education due to the COVID-19 pandemic, which have been provided with various technological tools. During the development of the research,it was deter-mined that there is a satisfaction with the pedagogical support of 61.2%, being the indicators of health servicesand welfare university, those that present the highest satisfaction both with 62.3%, on the other hand, are the indicators registrations and license plates, and psychopedagogical services those that present a greater dissatisfaction of 32.7 and 32.2, respectively. Although the pedagogical support provided by the university must continue to be improved, a slight im-provement has been determined with the previous semester in which the adapta-tion of online services began, since dissatisfaction on the part of students de-creased by 9.18%.Campus Lima Centroapplication/pdfengInternational Association of Online EngineeringDEInternational Journal of Emerging Technologies in Learning;vol. 10, n° 20, pp. 255 - 262info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by/4.0/Repositorio Institucional - UTPUniversidad Tecnológica del Perúreponame:UTP-Institucionalinstname:Universidad Tecnológica del Perúinstacron:UTPPedagogical qualityVirtual educationStudent satisfactionhttps://purl.org/pe-repo/ocde/ford#5.03.01Distance education and student satisfaction regarding the pedagogical support services provided in virtual teaching-learning environmentsinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionTEXTC.Leon_IJET_Articulo_eng_2021.pdf.txtC.Leon_IJET_Articulo_eng_2021.pdf.txtExtracted texttext/plain22853http://repositorio.utp.edu.pe/bitstream/20.500.12867/5454/3/C.Leon_IJET_Articulo_eng_2021.pdf.txtcece840a590620a0dfe2d3554a51f785MD53THUMBNAILC.Leon_IJET_Articulo_eng_2021.pdf.jpgC.Leon_IJET_Articulo_eng_2021.pdf.jpgGenerated Thumbnailimage/jpeg14374http://repositorio.utp.edu.pe/bitstream/20.500.12867/5454/4/C.Leon_IJET_Articulo_eng_2021.pdf.jpgca5576c454a6ef50d1c83c281730d377MD54ORIGINALC.Leon_IJET_Articulo_eng_2021.pdfC.Leon_IJET_Articulo_eng_2021.pdfapplication/pdf850708http://repositorio.utp.edu.pe/bitstream/20.500.12867/5454/1/C.Leon_IJET_Articulo_eng_2021.pdfe590c5b704cb89d046e43c6d912f5b03MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81748http://repositorio.utp.edu.pe/bitstream/20.500.12867/5454/2/license.txt8a4605be74aa9ea9d79846c1fba20a33MD5220.500.12867/5454oai:repositorio.utp.edu.pe:20.500.12867/54542023-08-01 12:59:41.726Repositorio Institucional de la Universidad Tecnológica del Perúrepositorio@utp.edu.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 |
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La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).
La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).