Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024

Descripción del Articulo

The general objective of the study was to establish the influence of digital transformation on the profitability of a pharmaceutical distribution company in Trujillo, 2024. The research employed a quantitative, non-experimental, cross-sectional, and explanatory approach. The population consisted of...

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Detalles Bibliográficos
Autores: Ninatanta Alva, Jorge Humberto, Godoy Cedeño, Mónica Violeta, Céspedes Cáceres, Gina Katherine, Hernández Vela, Jorge Antonio
Formato: artículo
Fecha de Publicación:2025
Institución:Universidad Cesar Vallejo
Repositorio:UCV-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorio.ucv.edu.pe:20.500.12692/165223
Enlace del recurso:https://jisem-journal.com/index.php/journal/article/view/3555/1538
https://hdl.handle.net/20.500.12692/165223
https://doi.org/10.52783/jisem.v10i22s.3555
Nivel de acceso:acceso abierto
Materia:Digital Transformation
Process Digitization
Customer Experience
Business Model Innovation
Business Profitability
https://purl.org/pe-repo/ocde/ford#2.00.00
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dc.title.es_PE.fl_str_mv Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
title Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
spellingShingle Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
Ninatanta Alva, Jorge Humberto
Digital Transformation
Process Digitization
Customer Experience
Business Model Innovation
Business Profitability
https://purl.org/pe-repo/ocde/ford#2.00.00
title_short Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
title_full Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
title_fullStr Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
title_full_unstemmed Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
title_sort Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
author Ninatanta Alva, Jorge Humberto
author_facet Ninatanta Alva, Jorge Humberto
Godoy Cedeño, Mónica Violeta
Céspedes Cáceres, Gina Katherine
Hernández Vela, Jorge Antonio
author_role author
author2 Godoy Cedeño, Mónica Violeta
Céspedes Cáceres, Gina Katherine
Hernández Vela, Jorge Antonio
author2_role author
author
author
dc.contributor.author.fl_str_mv Ninatanta Alva, Jorge Humberto
Godoy Cedeño, Mónica Violeta
Céspedes Cáceres, Gina Katherine
Hernández Vela, Jorge Antonio
dc.subject.es_PE.fl_str_mv Digital Transformation
Process Digitization
Customer Experience
Business Model Innovation
Business Profitability
topic Digital Transformation
Process Digitization
Customer Experience
Business Model Innovation
Business Profitability
https://purl.org/pe-repo/ocde/ford#2.00.00
dc.subject.ocde.es_PE.fl_str_mv https://purl.org/pe-repo/ocde/ford#2.00.00
description The general objective of the study was to establish the influence of digital transformation on the profitability of a pharmaceutical distribution company in Trujillo, 2024. The research employed a quantitative, non-experimental, cross-sectional, and explanatory approach. The population consisted of 96 employees of the company, and a probabilistic sample of 78 participants was obtained through random selection. Questionnaires with ordinal scales were used. A descriptive and correlational analysis was conducted using SPSS software version 26. The results showed a moderate (0.756) and significant relationship, with a 99% influence between digital transformation and profitability. Process digitization (0.731) influenced profitability by 59%, improvement in customer experience (0.513) by 62%, business model innovation (0.714) by 64%, and optimization of the value chain (0.670) by 64%. It is concluded that digital transformation influences the company's profitability, with business model innovation and value chain optimization being the most influential factors.
publishDate 2025
dc.date.accessioned.none.fl_str_mv 2025-05-02T20:59:26Z
dc.date.available.none.fl_str_mv 2025-05-02T20:59:26Z
dc.date.issued.fl_str_mv 2025
dc.type.es_PE.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.issn.none.fl_str_mv 2468-4376
dc.identifier.uri.none.fl_str_mv https://jisem-journal.com/index.php/journal/article/view/3555/1538
https://hdl.handle.net/20.500.12692/165223
dc.identifier.doi.none.fl_str_mv https://doi.org/10.52783/jisem.v10i22s.3555
identifier_str_mv 2468-4376
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https://hdl.handle.net/20.500.12692/165223
https://doi.org/10.52783/jisem.v10i22s.3555
dc.language.iso.es_PE.fl_str_mv eng
language eng
dc.relation.ispartofseries.none.fl_str_mv Journal of Information Systems Engineering and Management 2025;10(22s)
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dc.publisher.es_PE.fl_str_mv International Association for Digital Transformation and Technological Innovation Portugal
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dc.source.es_PE.fl_str_mv Repositorio Institucional - UCV
Universidad César Vallejo
dc.source.none.fl_str_mv reponame:UCV-Institucional
instname:Universidad Cesar Vallejo
instacron:UCV
instname_str Universidad Cesar Vallejo
instacron_str UCV
institution UCV
reponame_str UCV-Institucional
collection UCV-Institucional
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spelling Ninatanta Alva, Jorge HumbertoGodoy Cedeño, Mónica VioletaCéspedes Cáceres, Gina KatherineHernández Vela, Jorge Antonio2025-05-02T20:59:26Z2025-05-02T20:59:26Z20252468-4376https://jisem-journal.com/index.php/journal/article/view/3555/1538https://hdl.handle.net/20.500.12692/165223https://doi.org/10.52783/jisem.v10i22s.3555The general objective of the study was to establish the influence of digital transformation on the profitability of a pharmaceutical distribution company in Trujillo, 2024. The research employed a quantitative, non-experimental, cross-sectional, and explanatory approach. The population consisted of 96 employees of the company, and a probabilistic sample of 78 participants was obtained through random selection. Questionnaires with ordinal scales were used. A descriptive and correlational analysis was conducted using SPSS software version 26. The results showed a moderate (0.756) and significant relationship, with a 99% influence between digital transformation and profitability. Process digitization (0.731) influenced profitability by 59%, improvement in customer experience (0.513) by 62%, business model innovation (0.714) by 64%, and optimization of the value chain (0.670) by 64%. It is concluded that digital transformation influences the company's profitability, with business model innovation and value chain optimization being the most influential factors.SCOPUSTrujilloEscuela de PosgradoModelo de Herramientas GerencialesDesarrollo sostenible, emprendimientos y responsabilidad social.Desarrollo económico, empleo y emprendimientoTrabajo decente y crecimiento económicoPRESENCIALapplication/pdfengInternational Association for Digital Transformation and Technological Innovation PortugalPEJournal of Information Systems Engineering and Management 2025;10(22s)https://jisem-journal.com/index.php/journal/article/view/3555/1538urn:issn: 2468-4376info:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by/4.0/Repositorio Institucional - UCVUniversidad César Vallejoreponame:UCV-Institucionalinstname:Universidad Cesar Vallejoinstacron:UCVDigital TransformationProcess DigitizationCustomer ExperienceBusiness Model InnovationBusiness Profitabilityhttps://purl.org/pe-repo/ocde/ford#2.00.00Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024info:eu-repo/semantics/articleDoctorado en AdministraciónUniversidad César Vallejo. 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Digital Transformation Process in the Profitability of a Medicine Distribution Company, Trujillo – 2024
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