Discrete event modeling for operational management of restaurants

Descripción del Articulo

Models are a tool that allow us to simulate real life systems in a virtual environment to generate scenarios and observe how the system reacts. Restaurant management systems incorporate the concepts of RevPash and Menu Analysis to support difficult decisions in pricing, promotions and resource manag...

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Detalles Bibliográficos
Autores: Caballero Salazar, Marcelo Alonso, Quesada Lopez, Gabriel Alonso
Formato: tesis de grado
Fecha de Publicación:2023
Institución:Universidad de Lima
Repositorio:ULIMA-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorio.ulima.edu.pe:20.500.12724/21877
Enlace del recurso:https://hdl.handle.net/20.500.12724/21877
Nivel de acceso:acceso abierto
Materia:Restaurantes
Administración de restaurantes
Servicios de comida
https://purl.org/pe-repo/ocde/ford#2.11.04
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dc.title.en_EN.fl_str_mv Discrete event modeling for operational management of restaurants
title Discrete event modeling for operational management of restaurants
spellingShingle Discrete event modeling for operational management of restaurants
Caballero Salazar, Marcelo Alonso
Restaurantes
Administración de restaurantes
Servicios de comida
https://purl.org/pe-repo/ocde/ford#2.11.04
title_short Discrete event modeling for operational management of restaurants
title_full Discrete event modeling for operational management of restaurants
title_fullStr Discrete event modeling for operational management of restaurants
title_full_unstemmed Discrete event modeling for operational management of restaurants
title_sort Discrete event modeling for operational management of restaurants
author Caballero Salazar, Marcelo Alonso
author_facet Caballero Salazar, Marcelo Alonso
Quesada Lopez, Gabriel Alonso
author_role author
author2 Quesada Lopez, Gabriel Alonso
author2_role author
dc.contributor.advisor.fl_str_mv Ruiz Ruiz, Marcos Fernando
dc.contributor.author.fl_str_mv Caballero Salazar, Marcelo Alonso
Quesada Lopez, Gabriel Alonso
dc.subject.es_PE.fl_str_mv Restaurantes
Administración de restaurantes
Servicios de comida
topic Restaurantes
Administración de restaurantes
Servicios de comida
https://purl.org/pe-repo/ocde/ford#2.11.04
dc.subject.ocde.none.fl_str_mv https://purl.org/pe-repo/ocde/ford#2.11.04
description Models are a tool that allow us to simulate real life systems in a virtual environment to generate scenarios and observe how the system reacts. Restaurant management systems incorporate the concepts of RevPash and Menu Analysis to support difficult decisions in pricing, promotions and resource management. In this paper, using Arena 14.0 software, a discrete event model was designed that incorporates the above concepts and simulates the operations of a restaurant. Based on the proposed model, measures were proposed to improve the restaurant's profitability and scenarios were designed with the possible effects. The value of this proposal lies in the economic advantage that can be obtained with the application of models and Menu Analysis in restaurant management.
publishDate 2023
dc.date.accessioned.none.fl_str_mv 2025-01-16T12:29:33Z
dc.date.available.none.fl_str_mv 2025-01-16T12:29:33Z
dc.date.issued.fl_str_mv 2023
dc.type.none.fl_str_mv info:eu-repo/semantics/bachelorThesis
dc.type.other.none.fl_str_mv Tesis
format bachelorThesis
dc.identifier.citation.es_PE.fl_str_mv Caballero Salazar, M. A., & Quesada Lopez, G. A. (2023). Discrete event modeling for operational management of restaurants. [Tesis para optar el Título Profesional de Ingeniero Industrial, Universidad de Lima]. Repositorio Institucional de la Universidad de Lima. https://hdl.handle.net/20.500.12724/21877
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/20.500.12724/21877
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identifier_str_mv Caballero Salazar, M. A., & Quesada Lopez, G. A. (2023). Discrete event modeling for operational management of restaurants. [Tesis para optar el Título Profesional de Ingeniero Industrial, Universidad de Lima]. Repositorio Institucional de la Universidad de Lima. https://hdl.handle.net/20.500.12724/21877
0000000121541816
url https://hdl.handle.net/20.500.12724/21877
dc.language.iso.none.fl_str_mv eng
language eng
dc.relation.ispartof.fl_str_mv SUNEDU
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dc.publisher.none.fl_str_mv Universidad de Lima
dc.publisher.country.none.fl_str_mv PE
publisher.none.fl_str_mv Universidad de Lima
dc.source.none.fl_str_mv Repositorio Institucional - Ulima
Universidad de Lima
reponame:ULIMA-Institucional
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instacron_str ULIMA
institution ULIMA
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spelling Ruiz Ruiz, Marcos FernandoCaballero Salazar, Marcelo AlonsoQuesada Lopez, Gabriel Alonso2025-01-16T12:29:33Z2025-01-16T12:29:33Z2023Caballero Salazar, M. A., & Quesada Lopez, G. A. (2023). Discrete event modeling for operational management of restaurants. [Tesis para optar el Título Profesional de Ingeniero Industrial, Universidad de Lima]. Repositorio Institucional de la Universidad de Lima. https://hdl.handle.net/20.500.12724/21877https://hdl.handle.net/20.500.12724/218770000000121541816Models are a tool that allow us to simulate real life systems in a virtual environment to generate scenarios and observe how the system reacts. Restaurant management systems incorporate the concepts of RevPash and Menu Analysis to support difficult decisions in pricing, promotions and resource management. In this paper, using Arena 14.0 software, a discrete event model was designed that incorporates the above concepts and simulates the operations of a restaurant. Based on the proposed model, measures were proposed to improve the restaurant's profitability and scenarios were designed with the possible effects. The value of this proposal lies in the economic advantage that can be obtained with the application of models and Menu Analysis in restaurant management.Los sistemas de gestión en restaurantes incorporan los conceptos de RevPash y de Menu Analysis para soportar las difíciles decisiones en precios, promociones y administración de recursos. El presente trabajo diseña un modelo de eventos discretos que incorpora los conceptos anteriores y simula las operaciones de un restaurante. Con ayuda del software Arena (versión 14.0) se demostró el beneficio de la propuesta utilizando de los indicadores de contribución marginal y duración del servicio. A partir del modelo propuesto se diseñaron experimentos que prueban la facilidad de uso y las ventajas económicas que pueden obtenerse con estos sistemas. El valor de la propuesta radica en las mejoras en la gestión de restaurantes que deben difundirse para beneficio de propietarios y clientes.application/pdfengUniversidad de LimaPEinfo:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by-nc-sa/4.0/Repositorio Institucional - UlimaUniversidad de Limareponame:ULIMA-Institucionalinstname:Universidad de Limainstacron:ULIMARestaurantesAdministración de restaurantesServicios de comidahttps://purl.org/pe-repo/ocde/ford#2.11.04Discrete event modeling for operational management of restaurantsinfo:eu-repo/semantics/bachelorThesisTesisSUNEDUTítulo ProfesionalIngeniería IndustrialUniversidad de Lima. Facultad de IngenieríaIngeniero Industrialhttps://orcid.org/0000-0001-5147-8512100025057220267439032176520640https://purl.org/pe-repo/renati/level#tituloProfesionalBonilla Pastor, Elsie VioletaGarcia Lopez, Yvan JesusRuiz Ruiz, Marcos Fernandohttps://purl.org/pe-repo/renati/type#tesisOIORIGINALT018_74390321_T.pdfT018_74390321_T.pdfTesisapplication/pdf229328https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/1/T018_74390321_T.pdffcfbe83ef01f4c603e144cc1e070a61fMD51FA_74390321_SR.pdfFA_74390321_SR.pdfAutorizaciónapplication/pdf224746https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/2/FA_74390321_SR.pdf7315a47b83a6cf1ef1e4086caae2e81bMD52TURNITIN_CABALLERO SALAZAR MARCELO ALONSO_20170222.pdfTURNITIN_CABALLERO SALAZAR MARCELO ALONSO_20170222.pdfTrabajo_Resumenapplication/pdf2526453https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/3/TURNITIN_CABALLERO%20SALAZAR%20%20MARCELO%20ALONSO_20170222.pdfe9abde7b56e6183a14dfc6ce3f73cfdfMD53THUMBNAILT018_74390321_T.pdf.jpgT018_74390321_T.pdf.jpgGenerated Thumbnailimage/jpeg9903https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/5/T018_74390321_T.pdf.jpga3ffdde8ce15c71020e45c7238eeb94fMD55FA_74390321_SR.pdf.jpgFA_74390321_SR.pdf.jpgGenerated Thumbnailimage/jpeg16418https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/7/FA_74390321_SR.pdf.jpg44711935d0485ab25138f783ea86de1fMD57TURNITIN_CABALLERO SALAZAR MARCELO ALONSO_20170222.pdf.jpgTURNITIN_CABALLERO SALAZAR MARCELO ALONSO_20170222.pdf.jpgGenerated Thumbnailimage/jpeg7710https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/9/TURNITIN_CABALLERO%20SALAZAR%20%20MARCELO%20ALONSO_20170222.pdf.jpgf272cd39c1ddd9c75aee83ead6e71bc4MD59TEXTT018_74390321_T.pdf.txtT018_74390321_T.pdf.txtExtracted texttext/plain17968https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/4/T018_74390321_T.pdf.txt44376cc65b3a392e2f9b7f5f28bf3b92MD54FA_74390321_SR.pdf.txtFA_74390321_SR.pdf.txtExtracted texttext/plain2600https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/6/FA_74390321_SR.pdf.txt0ad5d59615aa745d8f005755510f3e3aMD56TURNITIN_CABALLERO SALAZAR MARCELO ALONSO_20170222.pdf.txtTURNITIN_CABALLERO SALAZAR MARCELO ALONSO_20170222.pdf.txtExtracted texttext/plain627https://repositorio.ulima.edu.pe/bitstream/20.500.12724/21877/8/TURNITIN_CABALLERO%20SALAZAR%20%20MARCELO%20ALONSO_20170222.pdf.txt2dfe05558bc247d75ca425059eda3c8fMD5820.500.12724/21877oai:repositorio.ulima.edu.pe:20.500.12724/218772025-09-18 12:38:59.152Repositorio Universidad de Limarepositorio@ulima.edu.pe
score 13.02468
Discrete event modeling for operational management of restaurants
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