La relación entre la satisfacción laboral y la retención del talento en las pequeñas y medianas empresas en Lima Metropolitana

• Autor: Rojas Muñiz, Alexandra Marossie
• Formato: tesis de grado
• Fecha de Publicación: 2023
• Institución: Universidad de Lima
• Repositorio: ULIMA-Institucional
• Lenguaje: español
• OAI Identifier: oai:repositorio.ulima.edu.pe:20.500.12724/19729
• Enlace del recurso: https://hdl.handle.net/20.500.12724/19729
• Nivel de acceso: acceso abierto
• Materia: Satisfacción en el trabajo; Retención de personal; Rotación de personal; Pequeñas y medianas empresas; Lima (Perú : Área Metropolitana); Job satisfaction; Employee retention; Labor turnover; Small business; https://purl.org/pe-repo/ocde/ford#5.02.04

The main objective of this research is to determine the relationship between job satisfaction and talent retention in the micro and small enterprises in metropolitan Lima. The research was based on a broad theoretical framework with authors who studied job satisfaction and employee retention in different approaches, theories, target market, sectors, and company sizes. The research seeks to determine the degree to which job satisfaction affects the retention of talent in SMEs in Metropolitan Lima in order to be a guide to strategic decisions that improve the retention of potential talent in these companies. The methodology has a non-experimental design with a quantitative approach and a causal correlational scope. Likewise, a questionnaire was applied to 363 workers from micro and small businesses in metropolitan Lima. Six statistical analyzes were applied and it was found that there is relationship between job satisfaction and talent retention in workers of micro and small enterprises in Metropolitan Lima. The different tests applied also indicate that the variables are significant and that there is a correlation in each of them. In conclusion, a positive and significant result was obtained between the independent and dependent variables, with a low level of correlation. Which implies that there are other variables additional to job satisfaction to investigate, which influence talent retention.