Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima
Descripción del Articulo
The automotive sector is a large player in the Peruvian economy; however, it has been affected in recent years by the political situation, changes in the tax code and high competitiveness in the sector, which has mainly affected commercial results. In this situation, the need to develop a management...
| Autor: | |
|---|---|
| Formato: | artículo |
| Fecha de Publicación: | 2022 |
| Institución: | Universidad Nacional Mayor de San Marcos |
| Repositorio: | Revistas - Universidad Nacional Mayor de San Marcos |
| Lenguaje: | español inglés |
| OAI Identifier: | oai:ojs.csi.unmsm:article/20435 |
| Enlace del recurso: | https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435 |
| Nivel de acceso: | acceso abierto |
| Materia: | Gestión compromisos almacén repuestos automotriz Management commitments warehouse spare parts automotive |
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Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in LimaGestión por Compromisos en el área de almacén de repuestos de una empresa concesionaria automotriz de LimaSegovia Olazábal, Cristian MaurizioSegovia Olazábal, Cristian MaurizioGestióncompromisosalmacénrepuestosautomotrizManagementcommitmentswarehousespare partsautomotiveThe automotive sector is a large player in the Peruvian economy; however, it has been affected in recent years by the political situation, changes in the tax code and high competitiveness in the sector, which has mainly affected commercial results. In this situation, the need to develop a management tool that helps lead teams in this sector and that is applied to the Peruvian reality becomes important. This study focused on the spare parts warehouse team belonging to the after-sales management of a car dealership in Lima. Likewise, the study shows the implementation of Commitment-based Management as a management and direction tool to improve the gross margin obtained by the sub-management in charge, by verifying its effectiveness in the results of the period analyzed.El sector automotriz posee una gran participación en la economía peruana; no obstante, se ha visto afectado en los últimos años por la coyuntura política, variaciones tributarias y la alta competitividad en el sector, lo que ha perjudicado principalmente los resultados comerciales. Ante esta situación, se torna importante la necesidad del desarrollo de una herramienta de gestión que ayude a dirigir y liderar equipos de dicho sector y que esté aplicada a la realidad peruana. El presente estudio se enfocó en el equipo de almacén de repuestos perteneciente a la gerencia de posventa de una empresa concesionaria automotriz en Lima. Asimismo, este estudio expone la implementación de la Gestión por Compromisos como herramienta de gestión y dirección con la finalidad de mejorar los resultados del margen bruto obtenido en la subgerencia a cargo, comprobando su efectividad en los resultados del periodo analizado.Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos2022-01-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlaudio/mpegaudio/mpeghttps://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/2043510.15381/idata.v24i2.20435Industrial Data; Vol. 24 No. 2 (2021); 121-148Industrial Data; Vol. 24 Núm. 2 (2021); 121-1481810-99931560-9146reponame:Revistas - Universidad Nacional Mayor de San Marcosinstname:Universidad Nacional Mayor de San Marcosinstacron:UNMSMspaenghttps://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435/17705https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435/17706https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435/17707https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435/17708Derechos de autor 2021 Cristian Maurizio Segovia Olazábalhttps://creativecommons.org/licenses/by/4.0/deed.es_ESinfo:eu-repo/semantics/openAccessoai:ojs.csi.unmsm:article/204352022-01-12T11:05:45Z |
| dc.title.none.fl_str_mv |
Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima Gestión por Compromisos en el área de almacén de repuestos de una empresa concesionaria automotriz de Lima |
| title |
Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima |
| spellingShingle |
Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima Segovia Olazábal, Cristian Maurizio Gestión compromisos almacén repuestos automotriz Management commitments warehouse spare parts automotive |
| title_short |
Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima |
| title_full |
Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima |
| title_fullStr |
Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima |
| title_full_unstemmed |
Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima |
| title_sort |
Commitment-based Management in the Spare Parts Warehouse Area of a Car Dealership in Lima |
| dc.creator.none.fl_str_mv |
Segovia Olazábal, Cristian Maurizio Segovia Olazábal, Cristian Maurizio |
| author |
Segovia Olazábal, Cristian Maurizio |
| author_facet |
Segovia Olazábal, Cristian Maurizio |
| author_role |
author |
| dc.subject.none.fl_str_mv |
Gestión compromisos almacén repuestos automotriz Management commitments warehouse spare parts automotive |
| topic |
Gestión compromisos almacén repuestos automotriz Management commitments warehouse spare parts automotive |
| description |
The automotive sector is a large player in the Peruvian economy; however, it has been affected in recent years by the political situation, changes in the tax code and high competitiveness in the sector, which has mainly affected commercial results. In this situation, the need to develop a management tool that helps lead teams in this sector and that is applied to the Peruvian reality becomes important. This study focused on the spare parts warehouse team belonging to the after-sales management of a car dealership in Lima. Likewise, the study shows the implementation of Commitment-based Management as a management and direction tool to improve the gross margin obtained by the sub-management in charge, by verifying its effectiveness in the results of the period analyzed. |
| publishDate |
2022 |
| dc.date.none.fl_str_mv |
2022-01-12 |
| dc.type.none.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
| format |
article |
| status_str |
publishedVersion |
| dc.identifier.none.fl_str_mv |
https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435 10.15381/idata.v24i2.20435 |
| url |
https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435 |
| identifier_str_mv |
10.15381/idata.v24i2.20435 |
| dc.language.none.fl_str_mv |
spa eng |
| language |
spa eng |
| dc.relation.none.fl_str_mv |
https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435/17705 https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435/17706 https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435/17707 https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/20435/17708 |
| dc.rights.none.fl_str_mv |
Derechos de autor 2021 Cristian Maurizio Segovia Olazábal https://creativecommons.org/licenses/by/4.0/deed.es_ES info:eu-repo/semantics/openAccess |
| rights_invalid_str_mv |
Derechos de autor 2021 Cristian Maurizio Segovia Olazábal https://creativecommons.org/licenses/by/4.0/deed.es_ES |
| eu_rights_str_mv |
openAccess |
| dc.format.none.fl_str_mv |
application/pdf text/html audio/mpeg audio/mpeg |
| dc.publisher.none.fl_str_mv |
Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos |
| publisher.none.fl_str_mv |
Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos |
| dc.source.none.fl_str_mv |
Industrial Data; Vol. 24 No. 2 (2021); 121-148 Industrial Data; Vol. 24 Núm. 2 (2021); 121-148 1810-9993 1560-9146 reponame:Revistas - Universidad Nacional Mayor de San Marcos instname:Universidad Nacional Mayor de San Marcos instacron:UNMSM |
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Universidad Nacional Mayor de San Marcos |
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UNMSM |
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UNMSM |
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Revistas - Universidad Nacional Mayor de San Marcos |
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Revistas - Universidad Nacional Mayor de San Marcos |
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Nota importante:
La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).
La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).
