Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM

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The industrial faculty posgrade unit of UNMSM (UPG) since 2007 had an accelerated growing in programs and students, in this scenario, the academic - management system was not enough to the higher education modern approach, generating the next question: What kind of quality management design is appro...

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Detalles Bibliográficos
Autores: Inche Mitma, Jorge, Chung Pinzás, Alfonso, Salas Bacalla, Julio
Formato: artículo
Fecha de Publicación:2010
Institución:Universidad Nacional Mayor de San Marcos
Repositorio:Revistas - Universidad Nacional Mayor de San Marcos
Lenguaje:español
OAI Identifier:oai:ojs.csi.unmsm:article/6177
Enlace del recurso:https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/6177
Nivel de acceso:acceso abierto
Materia:Norm
quality
document
process
management.
Calidad educativa
norma de calidad
proceso de gestión académica
gestión organizacional
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spelling Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSMDiseño e implementación de un sistema de gestión de calidad académico administrativa en la Unidad de Posgrado de la Facultad de Ingeniería Industrial de la UNMSMInche Mitma, JorgeChung Pinzás, AlfonsoSalas Bacalla, JulioNormqualitydocumentprocessmanagement.Calidad educativanorma de calidadproceso de gestión académicagestión organizacionalThe industrial faculty posgrade unit of UNMSM (UPG) since 2007 had an accelerated growing in programs and students, in this scenario, the academic - management system was not enough to the higher education modern approach, generating the next question: What kind of quality management design is appropriate and how to must be implemented at the UPG taking as a base the ISO 9001 standard?. In order to answer this question, the work team applied concepts like continuously improvement and the process map analysis ; having as a result the validation of the System Management of Academic – Administrative Quality in two academic semesters.La Unidad de Posgrado de la Facultad de Ingeniería Industrial de la UNMSM (UPG) a partir del año 2007 experimentó un crecimiento acelerado en cuanto a alumnos y programas, en este escenario, la gestión académica y administrativa que se venía llevando resultó insufi ciente e inadecuada a los enfoques modernos de la educación superior; esto propició la siguiente pregunta ¿Qué diseño de gestión es adecuado y como debe implementarse en la UPG tomando como base la norma ISO 9001?. Para ello se aplicaron los conceptos de mejoramiento continuo y análisis del mapa de procesos, obteniéndose como resultado la validación del Sistema de Gestión de Calidad Académica y Administrativa en dos semestres académicos consecutivos.Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos2010-12-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/617710.15381/idata.v13i2.6177Industrial Data; Vol. 13 No. 2 (2010); 009-014Industrial Data; Vol. 13 Núm. 2 (2010); 009-0141810-99931560-9146reponame:Revistas - Universidad Nacional Mayor de San Marcosinstname:Universidad Nacional Mayor de San Marcosinstacron:UNMSMspahttps://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/6177/5365Derechos de autor 2010 Jorge Inche Mitma, Alfonso Chung Pinzás, Julio Salas Bacallahttps://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccessoai:ojs.csi.unmsm:article/61772021-07-14T10:16:10Z
dc.title.none.fl_str_mv Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
Diseño e implementación de un sistema de gestión de calidad académico administrativa en la Unidad de Posgrado de la Facultad de Ingeniería Industrial de la UNMSM
title Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
spellingShingle Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
Inche Mitma, Jorge
Norm
quality
document
process
management.
Calidad educativa
norma de calidad
proceso de gestión académica
gestión organizacional
title_short Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
title_full Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
title_fullStr Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
title_full_unstemmed Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
title_sort Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
dc.creator.none.fl_str_mv Inche Mitma, Jorge
Chung Pinzás, Alfonso
Salas Bacalla, Julio
author Inche Mitma, Jorge
author_facet Inche Mitma, Jorge
Chung Pinzás, Alfonso
Salas Bacalla, Julio
author_role author
author2 Chung Pinzás, Alfonso
Salas Bacalla, Julio
author2_role author
author
dc.subject.none.fl_str_mv Norm
quality
document
process
management.
Calidad educativa
norma de calidad
proceso de gestión académica
gestión organizacional
topic Norm
quality
document
process
management.
Calidad educativa
norma de calidad
proceso de gestión académica
gestión organizacional
description The industrial faculty posgrade unit of UNMSM (UPG) since 2007 had an accelerated growing in programs and students, in this scenario, the academic - management system was not enough to the higher education modern approach, generating the next question: What kind of quality management design is appropriate and how to must be implemented at the UPG taking as a base the ISO 9001 standard?. In order to answer this question, the work team applied concepts like continuously improvement and the process map analysis ; having as a result the validation of the System Management of Academic – Administrative Quality in two academic semesters.
publishDate 2010
dc.date.none.fl_str_mv 2010-12-31
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/6177
10.15381/idata.v13i2.6177
url https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/6177
identifier_str_mv 10.15381/idata.v13i2.6177
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/6177/5365
dc.rights.none.fl_str_mv Derechos de autor 2010 Jorge Inche Mitma, Alfonso Chung Pinzás, Julio Salas Bacalla
https://creativecommons.org/licenses/by-nc-sa/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Derechos de autor 2010 Jorge Inche Mitma, Alfonso Chung Pinzás, Julio Salas Bacalla
https://creativecommons.org/licenses/by-nc-sa/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos
publisher.none.fl_str_mv Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos
dc.source.none.fl_str_mv Industrial Data; Vol. 13 No. 2 (2010); 009-014
Industrial Data; Vol. 13 Núm. 2 (2010); 009-014
1810-9993
1560-9146
reponame:Revistas - Universidad Nacional Mayor de San Marcos
instname:Universidad Nacional Mayor de San Marcos
instacron:UNMSM
instname_str Universidad Nacional Mayor de San Marcos
instacron_str UNMSM
institution UNMSM
reponame_str Revistas - Universidad Nacional Mayor de San Marcos
collection Revistas - Universidad Nacional Mayor de San Marcos
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 13.958958
Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
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