Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM

• Autores: Inche Mitma, Jorge, Chung Pinzás, Alfonso, Salas Bacalla, Julio
• Formato: artículo
• Fecha de Publicación: 2010
• Institución: Universidad Nacional Mayor de San Marcos
• Repositorio: Revistas - Universidad Nacional Mayor de San Marcos
• Lenguaje: español
• OAI Identifier: oai:ojs.csi.unmsm:article/6177
• Enlace del recurso: https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/6177
• Nivel de acceso: acceso abierto
• Materia: Norm; quality; document; process; management.; Calidad educativa; norma de calidad; proceso de gestión académica; gestión organizacional

The industrial faculty posgrade unit of UNMSM (UPG) since 2007 had an accelerated growing in programs and students, in this scenario, the academic - management system was not enough to the higher education modern approach, generating the next question: What kind of quality management design is appropriate and how to must be implemented at the UPG taking as a base the ISO 9001 standard?. In order to answer this question, the work team applied concepts like continuously improvement and the process map analysis ; having as a result the validation of the System Management of Academic – Administrative Quality in two academic semesters.