Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level

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Due to the importance of raising the academic performance of students in the regular basic education at the secondary level, the work presented in this paper is developed in the framework of Quality Systems for the Management of ICT. The model has developed an implementation guide that allows proper...

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Detalles Bibliográficos
Autores: Moreno Saenz, Jenny, La Serna Palomino, Nora
Formato: artículo
Fecha de Publicación:2014
Institución:Universidad Nacional Mayor de San Marcos
Repositorio:Revistas - Universidad Nacional Mayor de San Marcos
Lenguaje:español
OAI Identifier:oai:ojs.csi.unmsm:article/12040
Enlace del recurso:https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12040
Nivel de acceso:acceso abierto
Materia:excellence model malcolm baldrige
efqm model
ISO 9004-2009
pdca
quality improvement
calidad total
modelo de excelencia de malcolm baldrige
modelo efqm
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spelling Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary levelModelo de Calidad para la Gestión de las TIC en el Proceso de Enseñanza para Instituciones Educativas Peruanas del Nivel SecundarioMoreno Saenz, JennyLa Serna Palomino, Noraexcellence model malcolm baldrigeefqm modelISO 9004-2009pdcaquality improvementcalidad totalmodelo de excelencia de malcolm baldrigemodelo efqmISO 9004-2009pdcaDue to the importance of raising the academic performance of students in the regular basic education at the secondary level, the work presented in this paper is developed in the framework of Quality Systems for the Management of ICT. The model has developed an implementation guide that allows properly follow procedures for diagnosis and improvement activities. It is based on the Model Cycle Demming Continuous Improvement (PDCA) and the Self-Assessment Standard ISO 9004.2009 also comprehensively considers the processes and strategies of teaching in educational institutions and the educational model of the country. The planning and implementation of self-assessment will reveal what level of maturity is the institution with respect to the management of ICT, to finally act through improvement activities seeking to correct nonconformities to reach the level of maturity No. 1 or the next level of maturity.Debido a la importancia de elevar el rendimiento académico de los alumnos de la educación básica regular del nivel secundario, el trabajo que se presenta en este artículo se desarrolla en el marco de Los Sistemas de Calidad para la Gestión de las TIC. Se desarrolla un Modelo de Calidad para la Gestión de las TIC., para instituciones educativas peruanas del nivel secundario. El modelo está basado en el Modelo del Ciclo de Mejora Continua de W. Deming (Planificar, Hacer, Verificar y Actuar - PDCA) y la Norma de Autoevaluación ISO 9004.2009. Asimismo considera de forma integral los procesos y estrategias de enseñanza en las Instituciones Educativas y el modelo educativo del país. A la vez, se presenta una guía de implementación, el que permite seguir apropiadamente los procedimientos para realizar el diagnóstico de la situación actual de la institución educativa, y las actividades de mejora o mantenimiento que propone el modelo.Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos2014-06-19info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/1204010.15381/idata.v17i1.12040Industrial Data; Vol. 17 No. 1 (2014); 110-119Industrial Data; Vol. 17 Núm. 1 (2014); 110-1191810-99931560-9146reponame:Revistas - Universidad Nacional Mayor de San Marcosinstname:Universidad Nacional Mayor de San Marcosinstacron:UNMSMspahttps://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12040/10756Derechos de autor 2014 Jenny Moreno Saenz, Nora La Serna Palominohttps://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccessoai:ojs.csi.unmsm:article/120402019-07-11T17:26:31Z
dc.title.none.fl_str_mv Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
Modelo de Calidad para la Gestión de las TIC en el Proceso de Enseñanza para Instituciones Educativas Peruanas del Nivel Secundario
title Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
spellingShingle Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
Moreno Saenz, Jenny
excellence model malcolm baldrige
efqm model
ISO 9004-2009
pdca
quality improvement
calidad total
modelo de excelencia de malcolm baldrige
modelo efqm
ISO 9004-2009
pdca
title_short Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
title_full Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
title_fullStr Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
title_full_unstemmed Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
title_sort Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
dc.creator.none.fl_str_mv Moreno Saenz, Jenny
La Serna Palomino, Nora
author Moreno Saenz, Jenny
author_facet Moreno Saenz, Jenny
La Serna Palomino, Nora
author_role author
author2 La Serna Palomino, Nora
author2_role author
dc.subject.none.fl_str_mv excellence model malcolm baldrige
efqm model
ISO 9004-2009
pdca
quality improvement
calidad total
modelo de excelencia de malcolm baldrige
modelo efqm
ISO 9004-2009
pdca
topic excellence model malcolm baldrige
efqm model
ISO 9004-2009
pdca
quality improvement
calidad total
modelo de excelencia de malcolm baldrige
modelo efqm
ISO 9004-2009
pdca
description Due to the importance of raising the academic performance of students in the regular basic education at the secondary level, the work presented in this paper is developed in the framework of Quality Systems for the Management of ICT. The model has developed an implementation guide that allows properly follow procedures for diagnosis and improvement activities. It is based on the Model Cycle Demming Continuous Improvement (PDCA) and the Self-Assessment Standard ISO 9004.2009 also comprehensively considers the processes and strategies of teaching in educational institutions and the educational model of the country. The planning and implementation of self-assessment will reveal what level of maturity is the institution with respect to the management of ICT, to finally act through improvement activities seeking to correct nonconformities to reach the level of maturity No. 1 or the next level of maturity.
publishDate 2014
dc.date.none.fl_str_mv 2014-06-19
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12040
10.15381/idata.v17i1.12040
url https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12040
identifier_str_mv 10.15381/idata.v17i1.12040
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12040/10756
dc.rights.none.fl_str_mv Derechos de autor 2014 Jenny Moreno Saenz, Nora La Serna Palomino
https://creativecommons.org/licenses/by-nc-sa/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Derechos de autor 2014 Jenny Moreno Saenz, Nora La Serna Palomino
https://creativecommons.org/licenses/by-nc-sa/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos
publisher.none.fl_str_mv Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos
dc.source.none.fl_str_mv Industrial Data; Vol. 17 No. 1 (2014); 110-119
Industrial Data; Vol. 17 Núm. 1 (2014); 110-119
1810-9993
1560-9146
reponame:Revistas - Universidad Nacional Mayor de San Marcos
instname:Universidad Nacional Mayor de San Marcos
instacron:UNMSM
instname_str Universidad Nacional Mayor de San Marcos
instacron_str UNMSM
institution UNMSM
reponame_str Revistas - Universidad Nacional Mayor de San Marcos
collection Revistas - Universidad Nacional Mayor de San Marcos
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 13.927358
Quality model for the management of ICT in the teaching process for Peruvian educ ational institutions at the secondary level
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