Due to the importance of raising the academic performance of students in the regular basic education at the secondary level, the work presented in this paper is developed in the framework of Quality Systems for the Management of ICT. The model has developed an implementation guide that allows properly follow procedures for diagnosis and improvement activities. It is based on the Model Cycle Demming Continuous Improvement (PDCA) and the Self-Assessment Standard ISO 9004.2009 also comprehensively considers the processes and strategies of teaching in educational institutions and the educational model of the country. The planning and implementation of self-assessment will reveal what level of maturity is the institution with respect to the management of ICT, to finally act through improvement activities seeking to correct nonconformities to reach the level of maturity No. 1 or the next level...

Due to the importance of raising the academic performance of students in the regular basic education at the secondary level, the work presented in this paper is developed in the framework of Quality Systems for the Management of ICT. The model has developed an implementation guide that allows properly follow procedures for diagnosis and improvement activities. It is based on the Model Cycle Demming Continuous Improvement (PDCA) and the Self-Assessment Standard ISO 9004.2009 also comprehensively considers the processes and strategies of teaching in educational institutions and the educational model of the country. The planning and implementation of self-assessment will reveal what level of maturity is the institution with respect to the management of ICT, to finally act through improvement activities seeking to correct nonconformities to reach the level of maturity No. 1 or the next level...

The work presented in this article is carried out within the framework of the International Standard ISO 9004: 2009: which is a self-assessment tool to improve the quality of organizations and the proposal of Andrew Churches: The digital taxonomy, based on Taxonomy from Bloom. Both approaches, properly applied, allow efficient use of ICT to achieve meaningful learning in students of regular basic education at the secondary level. The International Standard ISO 9004: 2009 presents a general framework, for the development of this work, only some criteria that have been contextualized for the use of ICT in the teaching process have been taken into account, considering the current educational model of the new design curricular Likewise, the criteria of the norm have been articulated with Bloom's Taxonomy for the digital era, which, when applied, can achieve significant student learning.

Desarrolla un modelo de calidad para la gestión de las TIC’s en el proceso de enseñanza para las Instituciones Educativas Públicas de Educación Secundaria. Toma como caso la institución educativa Raúl Porras Barrenechea del distrito de Carmen de la Legua en la región Callao. Está basado en el Modelo del Ciclo de Mejora de Continua de Demming (PDCA) y la Norma de Autoevaluación ISO 9004.2009, para ello determina una planificación de la autoevaluación y lleva acabo su ejecución, realiza el diagnóstico, verifica los resultados para conocer en qué nivel de madurez se encuentra la institución educativa con respecto a la gestión de las TIC’s. Implementa actividades de mejora que buscan corregir las no conformidades detectadas para alcanzar el nivel de madurez Nº 1, así logra demostrar que una mejora en el rendimiento académico de los alumnos después de implementado el m...

The work presented in this article is carried out within the framework of the International Standard ISO 9004: 2009: which is a self-assessment tool to improve the quality of organizations and the proposal of Andrew Churches: The digital taxonomy, based on Taxonomy from Bloom. Both approaches, properly applied, allow efficient use of ICT to achieve meaningful learning in students of regular basic education at the secondary level. The International Standard ISO 9004: 2009 presents a general framework, for the development of this work, only some criteria that have been contextualized for the use of ICT in the teaching process have been taken into account, considering the current educational model of the new design curricular Likewise, the criteria of the norm have been articulated with Bloom's Taxonomy for the digital era, which, when applied, can achieve significant student learning.