The importance of the housekeeping service and department in hospital centers. Notes on its definition, characteristics and management

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This paper describes, characterizes and highlights the importance of the housekeeping department in hospital centers, pointing out in its theoretical framework, the particularities of this department in the field of health. The primary results of the study entitled Housekeeping service in the rooms...

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Detalles Bibliográficos
Autores: Vizcarra Tasso, Selena Sarela, Alberca-Sialer, Fabrizio Augusto
Formato: artículo
Fecha de Publicación:2019
Institución:Universidad de San Martín de Porres
Repositorio:Turismo y Patrimonio
Lenguaje:español
OAI Identifier:oai:ojs2.ojs.revistaturismoypatrimonio.com:article/199
Enlace del recurso:http://ojs.revistaturismoypatrimonio.com/index.php/typ/article/view/199
Nivel de acceso:acceso abierto
Materia:Hotelería hospitalaria
Gestión
Housekeeping hospitalario
Hotelería
Profesional hotelero
Descripción
Sumario:This paper describes, characterizes and highlights the importance of the housekeeping department in hospital centers, pointing out in its theoretical framework, the particularities of this department in the field of health. The primary results of the study entitled Housekeeping service in the rooms of the Ricardo Palma clinic and its relationship with the patient’s well-being - 2018 (Vizcarra, 2019) are taken as a reference. The findings allow us to highlight the importance of the service offered by this department in hospital centers, as well as that of the hospitality professional for its management.
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