Emotion detection for social robots based on nlp transformers and an emotion ontology

• Autores: Graterol W., Diaz-Amado J., Cardinale Y., Dongo I., Lopes-Silva E., Santos-Libarino C.
• Formato: artículo
• Fecha de Publicación: 2021
• Institución: Consejo Nacional de Ciencia Tecnología e Innovación
• Repositorio: CONCYTEC-Institucional
• Lenguaje: inglés
• OAI Identifier: oai:repositorio.concytec.gob.pe:20.500.12390/2392
• Enlace del recurso: https://hdl.handle.net/20.500.12390/2392; https://doi.org/10.3390/s21041322
• Nivel de acceso: acceso abierto
• Materia: Text classification; Emotion detection; Natural language processing; Ontology; Social robots; http://purl.org/pe-repo/ocde/ford#2.02.02

For social robots, knowledge regarding human emotional states is an essential part of adapting their behavior or associating emotions to other entities. Robots gather the information from which emotion detection is processed via different media, such as text, speech, images, or videos. The multimedia content is then properly processed to recognize emotions/sentiments, for example, by analyzing faces and postures in images/videos based on machine learning techniques or by converting speech into text to perform emotion detection with natural language processing (NLP) techniques. Keeping this information in semantic repositories offers a wide range of possibilities for implementing smart applications. We propose a framework to allow social robots to detect emotions and to store this information in a semantic repository, based on EMONTO (an EMotion ONTOlogy), and in the first figure or table caption. Please define if appropriate. an ontology to represent emotions. As a proof-of-concept, we develop a first version of this framework focused on emotion detection in text, which can be obtained directly as text or by converting speech to text. We tested the implementation with a case study of tour-guide robots for museums that rely on a speech-to-text converter based on the Google Application Programming Interface (API) and a Python library, a neural network to label the emotions in texts based on NLP transformers, and EMONTO integrated with an ontology for museums; thus, it is possible to register the emotions that artworks produce in visitors. We evaluate the classification model, obtaining equivalent results compared with a state-of-the-art transformer-based model and with a clear roadmap for improvement. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.