The objective of this research was to analyze the improvement in the data analysis and problem-solving competence of students of industrial and systems engineering (IIS) and mechatronics engineering (IMEC) through the use of this technology and its impact on the results of the undergraduate general examination (EGEL). A training course was held for teachers and students for the design of learning objects (LO), and a questionnaire on the use of AR and the improvement in learning was administered. AR is a technology that has begun to be introduced in different contexts and at different educational levels. The results obtained through the Wilcoxon test and the multiple correspondence analysis (MCA) showed that there were improvements in academic performance with the use of AR and an interest in this tool being used during the academic training process.

Este trabajo es la aplicación de un proyecto de reingeniería en una planta manufacturera de partes y componentes automotrices ubicada en la ciudad de Querétaro.El proyecto fue desarrollado por un grupo de estudiantes de la Maestría en Administración de Sistemas de Calidad de la Universidad del Valle de México. Para la implantación y solución utilizaron metodología six sigma y los resultaron obtenidos satisfactorios desde el principio. Se utilizaron diferentes herramientas de aplicación delas teorías de la calidad total.