In the past three decades, the competitiveness and productivity of the small enterprise have been favored by the government, business action and technical cooperation, which have made signifi cant contributions regarding promotion, development and provision of technical assistance. In the developing economies of the Asia Pacifi c region, these efforts are explained by the fact that the small enterprise contributes without question, to job generation, local economic dynamics, collective effi ciency of business network, and economic growth. In the economies of the region, most contributions have been channeled through public policies with a focus on capacity building. Nevertheless, according to preliminary studies in the main business clusters in Peru, the government’s promotion actions have not had a steady effect in competitiveness and productivity. Evidence suggests that business deve...

In 2003 the Peruvian government launched a second wave of decentralization and devolution initiatives to the sub-national governments. The move aimed at fostering development, economic growth and job creation with a strong focus on small companies. However, evidence shows these efforts failed because properly planned policies linked to development objectives were lacking. A reference framework is proposed to design local policies that will add economic momentum, relate the local business network to external systems, and create wellbeing by fostering small business competitiveness. To help identify several types of development measures, the paper proposes to take account of the relation between the business activity and its territory, the key factors of success of innovative companies, and the business’s life cycle as related to the potential for innovation and growth.

This research offers a conceptual basis on public policies and their extension towards State policies, with an emphasis on policies to promote social and economic development in the context of decentralization. It reviews the evolution of public policies, from the welfare state approach to the modern approach of the promoter State, and then explains the process of designing and managing public policies. The article calls the attention to public policies as a way to transforming a situation of social dissatisfaction into a situation of social satisfaction.

In the past three decades, the competitiveness and productivity of the small enterprise have been favored by the government, business action and technical cooperation, which have made signifi cant contributions regarding promotion, development and provision of technical assistance. In the developing economies of the Asia Pacifi c region, these efforts are explained by the fact that the small enterprise contributes without question, to job generation, local economic dynamics, collective effi ciency of business network, and economic growth. In the economies of the region, most contributions have been channeled through public policies with a focus on capacity building. Nevertheless, according to preliminary studies in the main business clusters in Peru, the government’s promotion actions have not had a steady effect in competitiveness and productivity. Evidence suggests that business deve...

In 2003 the Peruvian government launched a second wave of decentralization and devolution initiatives to the sub-national governments. The move aimed at fostering development, economic growth and job creation with a strong focus on small companies. However, evidence shows these efforts failed because properly planned policies linked to development objectives were lacking. A reference framework is proposed to design local policies that will add economic momentum, relate the local business network to external systems, and create wellbeing by fostering small business competitiveness. To help identify several types of development measures, the paper proposes to take account of the relation between the business activity and its territory, the key factors of success of innovative companies, and the business’s life cycle as related to the potential for innovation and growth

Ofrece una base conceptual sobre las políticas públicas y su extensión hacia políticas de Estado, con énfasis en las políticas de promoción del desarrollo social y económico en el contexto de la descentralización. Reseña la evolución de las políticas públicas, desde el enfoque del Estado benefactor hasta el enfoque moderno del Estado promotor, y luego explica el proceso de diseño y gestión de políticas públicas. El artículo llama la atención sobre las políticas públicas como medio para transformar una situación de insatisfacción social en una situación de satisfacción social.

En este estudio se planteó como objetivo general, establecer la relación que existe entre la tecnología de Scanner con la calidad de atención en la Unidad de Administración de Archivos del Hospital Nacional Hipólito Unanue – 2019, para la cual se investigó los conceptos de la tecnología de scanner, desde una perspectiva tecnológica, y la calidad de atención, desde una visión de la gestión. Esta investigación posee un enfoque cuantitativo, se aplicó el estudio es descriptivo y explicativo. Se empleó el método general de la metodología de la investigación científica. El diseño fue descriptivo-correlacional. Se formuló el tipo de hipótesis correlación bivariada; en el que se buscó la covarianza de las variables. En el trabajo se utilizaron los siguientes instrumentos: el cuestionario de la tecnología de scanner y el cuestionario de la calidad de atención. La pobl...

The measurement of organizational performance, in particular the search for a model that brings the management process together with the expected results through strategies, has been one of the most important issues in the Administration in recent decades. Recently, efforts have been made to adapt to public sector organizations approaches and technologies originally developed for businesses, especially in countries such as Peru, seeking to influence governments’ ability to produce results. However, the concrete evidence of local government suggests that the implementation of management processes in this area reduces its chances of success because of the highly structured nature of management, the rigidity of the organizational design and the government regulation itself. This article argues that the performance improvement comes from reconciling the dimensions of the strategy and the s...

The measurement of organizational performance, in particular the search for a model that brings the management process together with the expected results through strategies, has been one of the most important issues in the Administration in recent decades. Recently, efforts have been made to adapt to public sector organizations approaches and technologies originally developed for businesses, especially in countries such as Peru, seeking to influence governments’ ability to produce results. However, the concrete evidence of local government suggests that the implementation of management processes in this area reduces its chances of success because of the highly structured nature of management, the rigidity of the organizational design and the government regulation itself. This article argues that the performance improvement comes from reconciling the dimensions of the strategy and the s...

Durante los últimos veinte años, a raíz de la liberalización de la economía, la desregulación y la globalización del comercio, las empresas peruanas han enfrentado y enfrentan la necesidad de elevar sus estándares competitivos a niveles internacionales. Esta circunstancia exige adoptar las mejores prácticas de operación y mejoramiento continuo y, fundamentalmente, implementar el uso del planeamiento estratégico. Al mismo tiempo, y dado el desarrollo de tecnologías y sistemas de información, el éxito de la estrategia competitiva es uno de los componentes de la gestión estratégica que se encuentra asociado a la adopción de sistemas de medición del desempeño (SMD) y sistemas de control táctico u operativo. En este marco, el presente estudio tiene por objetivo efectuar un aporte a la alta gerencia peruana mediante la consolidación de la teoría básica sobre control estr...