Introduction: Published research on university education quality of service has focused on course content and submission and not on the quality of service. The instrument used for measuring quality is the SERVQUAL model. Objectives: To determine the quality of education in Community Pediatrics rotation from the student’s perspective. Design: Cross-sectional, descriptive, quantitative study. Location: Department of Pediatrics, San Fernando School of Medicine, Universidad Nacional Mayor de San Marcos. Participants: University Pediatrics rotation students. Interventions: SERVQUAL survey application before and after rotation. Results: Overall satisfaction for all dimensions was found and severe unsatisfaction was minimal. In size classes, teachers, facilities, staff, information, communication with the university and institutional environment unsatisfaction was median with importance given...

Introduction: Information and communication technology (ICT) has influence in education as it is an access tool to wealth of information. Though use in the teaching-learning process in educational institutions has not been significant. Objective: To determine attitude of students and teachers to use of ICT. Design: Non-experimental cross-sectional, correlational, quantitative study. Setting: Department of Pediatrics, School of Medicine, Universidad Nacional Mayor de San Marcos, Lima, Peru. Participants: Students and teachers. Interventions: Likert scale was implemented. Analysis of descriptive statistics, frequency distributions and central tendency measures were used. Results: Teachers attitude towards ICT was more favourable (86%) compared to students’ (76%). Conclusions: Teachers attitude to ICT was more favourable than students’. It is expected that this study will contribute to ...

Introduction: Research in the last few decades on the role of the brain in the educational process has brought the neuronal basis of learning and other brain functions that are stimulated in the classroom. Objectives: To determine the quality of education service from the perspective of the student on the Community Pediatrics rotation application of neuroscientific knowledge. Design: Cross sectional, descriptive quantitative study. Setting: Pediatrics Department, San Fernando Medical School, Universidad Nacional Mayor de San Marcos. Lima, Peru. Participants: Students of Community Pediatrics. Interventions: Application of Servperf survey. Results: Overall satisfaction and minimum level of dissatisfaction for all dimensions of satisfaction was found. Average satisfaction for all dimensions was satisfaction with the exception of dissatisfaction in the learning environment dimension. The att...

Introduction. Ethics deals with moral, and therefore is used to describe people’s actions exercised in full freedom as good or bad, that is to say linked to what should or should not be done. Objective. To determine attitude to medical ethics of undergraduate students and teachers of San Marcos Department of Pediatrics. Design. Non-experimental, cross-sectional, correlational descriptive quantitative study. Setting. Department of Pediatrics, San Fernando School of Medicine, Universidad Nacional Mayor de San Marcos. Lima. Peru. Participants. Students and teachers of the Pediatrics Department. Interventions. The instrument applied was a Likert type attitude scale constructed by the authors. Main outcome measures. Attitude to medical ethics. Results. Teachers’ attitude towards ethics was more favorable (82%) than that of the students (48%). However, only 36% of teachers and 9% of studen...