Este artículo aborda la implementación de las herramientas de planificación de “Material requirements planning (MRP)” y “Master production schedule (MPS)” en el proceso de elaboración de hamburguesas en una dark kitchen, con el objetivo de disminuir el costo de oportunidad asociado a los productos no vendidos debido a la escasez de insumos. La propuesta de mejora se dividió en dos fases. La primera se centró en el planeamiento y el control de la producción, mientras que la segunda se enfocó en un nuevo diseño de la cocina, para ello se empleó el método de Guerchet y el diagrama relacional de actividades. La investigación resultó en una reducción del 10% en las pérdidas de pedidos.

The purpose of the research focused on the application of tools such as MRP and MPS in the hamburger process in a dark kitchen, with the objective of reducing the opportunity cost produced by unsold products due to lack of supplies. The improvement proposal was divided into two parts, the first with a focus on production planning and control and the second part, related to a new kitchen design. In addition, in order to design a new floor plan, the Guerchet method was used, as well as the relational diagram of activities. The investigation resulted in approximately 10% of additional incoming orders that could have been attended to in the month of October.

The purpose of the research focused on the application of tools such as MRP and MPS in the hamburger process in a dark kitchen, with the objective of reducing the opportunity cost produced by unsold products due to lack of supplies. The improvement proposal was divided into two parts, the first with a focus on production planning and control and the second part, related to a new kitchen design. In addition, in order to design a new floor plan, the Guerchet method was used, as well as the relational diagram of activities. The investigation resulted in approximately 10% of additional incoming orders that could have been attended to in the month of October.