The COVID-19 pandemic has resulted in changes in consumer behavior and has created new opportunities and challenges for the provisioning of green products in emerging economies. The objective of this study was to identify how perceptions on COVID-19 affected the variables of planned behavior and responsible purchase intention during the pandemic in Colombia. A total of 320 consumers participated in an online survey, and the responses were analyzed using a structural equation model (SEM) and AMOS 24 statistical software. The results were positive regarding the development of better environmental awareness, indicating that COVID-19 (COV) influenced the attitude (ATT) of individuals and contributed to subjective norms (SNs) and perceived behavioral control (PBC), and that SNs and ATT influence eco-friendly purchase intention (EFPI). However, PBC does not contribute to EFPI. Colombian consum...

This bibliographical study explores the concept and importance of Corporate Reputation (CR) in different economic sectors and how this concept has evolved in education. Higher education institutions have been forced to implement marketing strategies that allow them to generate CR and promote the development of higher education. CR has become an object of application and practice in the academic and business worlds to achieve recognition and positioning that leads solid and lasting competitive advantages. CR in organizations and universities is explored through bibliographic research. Currently, organizations are more concerned with building a CR that can be maintained over time. This, in turn, directs institutions towards the practice of innovation and continuous development in higher education. These ideas may influence universities to begin to adopt strategic plans driven by the needs ...

This bibliographical study explores the concept and importance of Corporate Reputation (CR) in different economic sectors and how this concept has evolved in education. Higher education institutions have been forced to implement marketing strategies that allow them to generate CR and promote the development of higher education. CR has become an object of application and practice in the academic and business worlds to achieve recognition and positioning that leads solid and lasting competitive advantages. CR in organizations and universities is explored through bibliographic research. Currently, organizations are more concerned with building a CR that can be maintained over time. This, in turn, directs institutions towards the practice of innovation and continuous development in higher education. These ideas may influence universities to begin to adopt strategic plans driven by the needs ...

Marketing is a discipline that takes place in the transformation of an idea or visualization of how a business takes place in the market, being almost the perfect analysis of every little detail that can lead you to find those troubles that can be damaging to the business; must help potentialize the product or service marketing is probably the most competitive relationship in the market. This is because of the evaluation of competitors that we have to develop to perform a robust marketing plan and how this can be projected as if it was a fundamental part of the market, saying that far away from trying to convince a client to buy a product, is how emotionally and neurologically examined are being society, to be manipulated into believing these ideas that have been sold to them by the media, government, influencers and even economic status. The article aims to understand how companies mani...

El marketing en el contexto de los servicios es un conjunto de estrategias diseñadas para agregar valor a los servicios prestados con el fin de convencer a los clientes de elegir una determinada empresa por su experiencia. El objetivo de este artículo es plantear estrategias de mercadeo que le permitan a Servigrupo S.A.S llegar a un mayor número de personas y entrar en otro segmento del mercado, proyectándose a futuro como una empresa líder en el mercado de la informática. La metodología utilizada fue un estudio de caso único aplicado directamente a la empresa. Logrando como resultados que a través de la estrategia de marketing de servicios se puede garantizar la máxima satisfacción de los consumidores y usuarios, ya que el marketing en el contexto de los productos conduce al proceso de llevar un producto al mercado, incluido su lanzamiento y posicionamiento, que debe estar al...

The objectives of this research were: (1) to examine the influence of environmental awareness (EA), sustainable consumption (SC) and social responsibility (SR) on the environmentally responsible purchase intention (ERPI) of consumers in the member countries of the Pacific Alliance, namely, Chile, Colombia, Mexico and Peru; and (2) to analyze whether there is a moderating effect related to the country of residence and gender of the consumer. The study was conducted under a quantitative and cross-sectional approach. The sample consisted of 1646 consumers: 24.4% from Peru (n = 402), 25.4% from Mexico (n = 418), 26.1% from Colombia (n = 401) and 24.1% from Chile (n = 397). Data analysis and hypothesis testing were performed using a multigroup Structural Equation Model (SEM). The results show a positive influence among environmental awareness (EA), sustainable consumption (SC) and social resp...

Health consciousness has emerged as a key driver of healthy food purchase decisions in the post-pandemic era. Despite growing interest in health-oriented products, the psychological mechanisms through which health consciousness influences purchase intentions remain understudied. This research examined how health consciousness impacts healthy food purchase intentions through multiple psychological pathways, integrating the Theory of Planned Behavior with additional constructs. Methods: Data were collected through an online survey of 573 Peruvian consumers. Healthy foods were operationalized based on their nutritional quality, including a high nutrient content, low saturated fats and added sugars levels, and minimal processing. Structural equation modeling was employed to test the hypothesized relationships between health consciousness, attitudes, perceived behavioral control, self-identit...

Introduction: This paper aimed to build a predictive model through an empirical study to examine the influence of environmental awareness (EA) on attitude (ATT) and perceived behavioral control (PBC), as well as to determine the influence of the three variables of the theory of planned behavior (TPB) on willingness to pay (WP) for green products in the Peruvian market. Methods: A total of 405 Peruvian consumers were surveyed. Most of them were between the ages of 18 and 30 and single. To test the hypotheses, partial least squares (PLS-SEM) were used using the SamrtPls4 software. The results show the significant positive effect of EA on ATT and PBC. The positive and significant effect of ATT, SN, and PBC on WP was also tested A total of 405 Peruvian consumers were surveyed. Most of them were between 18 and 30 years old and single. To test the hypotheses, partial least squares (PLS-SEM) wa...