Este estudio se realizó con el objetivo de determinar la importancia de la implementación de los círculos de calidad de atención en la satisfacción del usuario externo en Hospital Regional Hermilio Valdizán y Micro Red Carlos Showing Ferrari, en la provincia y departamento de Huánuco. El estudio fue de tipo cuasiexperimental, prospectivo, longitudinal y diseño de series cronológicas. La muestra fue 374 usuarios externos, distribuidos equitativamente, evaluados antes y después del experimento con un cuestionario de satisfacción. En la evaluación previa se clasificó los servicios de salud críticos (consultorios externos, emergencia y programas) donde la insatisfacción en el tiempo de espera para recibir atención fue 67,1% la inadecuada comunicación 69,5% y el maltrato por el personal de salud 67,4%. Los resultados posteriores del grupo experimental, indican adecuada comuni...

This study was carried out with the aim to determine the importance of the implementation of the quality circles of medical care in the satisfaction of the external user in the Hermilio Valdizan Regional Hospital and Carlos Showing Ferrari center health, in the province and department of Huánuco. The study was cuasiexperimental, prospective, longitudinal and with chronological series designs. The sample was 374 external patients, distributed in an equitably way, evaluated earlier and after the experiment with a satisfaction questionnaire. In a previous evaluation was classified the critical services of health (external doctor´s offices, emergency and programs) where the dissatisfaction in the time of waiting to receive medical care was a 67,1 %, the inadequate communication 69,5 % and the maltreatment by the personnel of health 67,4 %. The latter results of the experimental group show ...

This study was realized to determine the influence of the practice of the anorexia and the autoesteem in the pupils of the E.A.P. of Inrmary and Psychology - UNHEVAL - 2009. The sample belonged 100 pupils. The study was of type correlacional, for the one that used the Descriptive - analytical, market method and according to the period of time it was of court trasversal. 96 % of the studied pupils is in risk of anorexia and alone 4 % suffers from anorexia. 80 % of the pupils has average autoesteem, 16 % has high autoesteem and only 4 % suffers from low autoesteem. To confirm the hypotheses Spearman's correlation was in use, with α 0.05, confidence level 95 % and 5 % of mistake. The value of r calculated is 0.061 and p 0.547 and this one is major that α 0.05, by what the hypothesis of investigation is rejected and the void hypothesis is accepted "The practice of anorexia does not rela...

The purpose of the study was to determine the type of character and mindset facing the problematic situation in students UNHEVAL 2014. The methodology used was the analytical, transversal and prospective; the sample was 112 students; the instruments used were: Primer test the mindset and characterological Berger questionnaire. The results indicated that students with emotional character and mindsets have Ch¡2 valué of 183.98 p 0.219; students active character and mindsets have Chi2 156.68 p valué of 0.76, and students of secondary character and mindsets have Chi2 p valué of 0.827 152 573. In conclusión, mental and schemes charactertypes have no inuence on coping with problems.