Mejora del proceso de gestión de productos próximos a vencer en una cadena de supermercados

• Autor: Silva Torres, Andrea Carolina
• Formato: tesis de grado
• Fecha de Publicación: 2022
• Institución: Universidad del Pacífico
• Repositorio: UP-Institucional
• Lenguaje: español
• OAI Identifier: oai:repositorio.up.edu.pe:11354/3760
• Enlace del recurso: https://hdl.handle.net/11354/3760
• Nivel de acceso: acceso embargado
• Materia: Administración de productos; Productos próximos a vencer; Supermercados; Ingeniería empresarial; https://purl.org/pe-repo/ocde/ford#5.02.04

The present essay has been prepared in order to identify opportunities in the management process of products that are about to expire in a supermarket chain. This because the company considers it important to reduce internal indicators, such as the number of complaints, fines and closures for the sale of expired products and the loss of revenue due to expiration. At the same time, the company seeks to take advantage of the fact that, due to the pandemic, consumer behavior is focused on buying promos, by selling products that are close to expiring at a discount. With these objectives in mind, an analysis of the current process and the effects it generates was carried out, and the main problem was defined. Then, the causes of the problem were identified, goals were defined and initiatives were proposed to improve the process. Finally, an economic analysis is performed to assess whether the proposal is profitable.