Recovery satisfaction construct and construct-related: assessment measurement from item response theory

Descripción del Articulo

Researchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs re...

Descripción completa

Detalles Bibliográficos
Autores: Hernani Merino, Martín, Isabella, Giuliana, Tarazona Vargas, Enver Gerald, Mazzon, José Afonso
Formato: artículo
Fecha de Publicación:2019
Institución:Universidad del Pacífico
Repositorio:UP-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorio.up.edu.pe:11354/2563
Enlace del recurso:http://hdl.handle.net/11354/2563
https://doi.org/10.21678/jb.2019.1137
Nivel de acceso:acceso abierto
Materia:Satisfacción del cliente
Teoría de respuesta al ítem
https://purl.org/pe-repo/ocde/ford#5.02.04
id UUPP_c9cf3eb89f3493d7c4e69d7797bf9ba4
oai_identifier_str oai:repositorio.up.edu.pe:11354/2563
network_acronym_str UUPP
network_name_str UP-Institucional
repository_id_str 3191
dc.title.es_PE.fl_str_mv Recovery satisfaction construct and construct-related: assessment measurement from item response theory
title Recovery satisfaction construct and construct-related: assessment measurement from item response theory
spellingShingle Recovery satisfaction construct and construct-related: assessment measurement from item response theory
Hernani Merino, Martín
Satisfacción del cliente
Teoría de respuesta al ítem
https://purl.org/pe-repo/ocde/ford#5.02.04
title_short Recovery satisfaction construct and construct-related: assessment measurement from item response theory
title_full Recovery satisfaction construct and construct-related: assessment measurement from item response theory
title_fullStr Recovery satisfaction construct and construct-related: assessment measurement from item response theory
title_full_unstemmed Recovery satisfaction construct and construct-related: assessment measurement from item response theory
title_sort Recovery satisfaction construct and construct-related: assessment measurement from item response theory
author Hernani Merino, Martín
author_facet Hernani Merino, Martín
Isabella, Giuliana
Tarazona Vargas, Enver Gerald
Mazzon, José Afonso
author_role author
author2 Isabella, Giuliana
Tarazona Vargas, Enver Gerald
Mazzon, José Afonso
author2_role author
author
author
dc.contributor.author.fl_str_mv Hernani Merino, Martín
Isabella, Giuliana
Tarazona Vargas, Enver Gerald
Mazzon, José Afonso
dc.subject.es_PE.fl_str_mv Satisfacción del cliente
Teoría de respuesta al ítem
topic Satisfacción del cliente
Teoría de respuesta al ítem
https://purl.org/pe-repo/ocde/ford#5.02.04
dc.subject.ocde.none.fl_str_mv https://purl.org/pe-repo/ocde/ford#5.02.04
description Researchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs related to it. Results, limitations and future research are discussed.
publishDate 2019
dc.date.accessioned.none.fl_str_mv 2020-02-16T02:19:35Z
dc.date.available.none.fl_str_mv 2020-02-16T02:19:35Z
dc.date.issued.fl_str_mv 2019-12
dc.type.none.fl_str_mv info:eu-repo/semantics/article
dc.type.version.none.fl_str_mv info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/11354/2563
dc.identifier.citation.es_PE.fl_str_mv Hernani-Merino, M. N., Isabella, G., Tarazona Vargas, E. G., & Mazzon, J. A. (2019). Recovery satisfaction construct and construct-related: Assessment measurement from item response theory. Journal of Business, 11(1), 2–13. doi:10.21678/jb.2019.1137
dc.identifier.doi.none.fl_str_mv https://doi.org/10.21678/jb.2019.1137
url http://hdl.handle.net/11354/2563
https://doi.org/10.21678/jb.2019.1137
identifier_str_mv Hernani-Merino, M. N., Isabella, G., Tarazona Vargas, E. G., & Mazzon, J. A. (2019). Recovery satisfaction construct and construct-related: Assessment measurement from item response theory. Journal of Business, 11(1), 2–13. doi:10.21678/jb.2019.1137
dc.language.iso.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://revistas.up.edu.pe/index.php/business/article/view/1137/1387
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.rights.uri.none.fl_str_mv http://creativecommons.org/licenses/by/4.0/deed.es
eu_rights_str_mv openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by/4.0/deed.es
dc.format.none.fl_str_mv application/pdf
dc.publisher.es_PE.fl_str_mv Universidad del Pacífico. Facultad de Ciencias Empresariales
dc.publisher.country.none.fl_str_mv PE
dc.source.es_PE.fl_str_mv Repositorio de la Universidad del Pacífico - UP
Universidad del Pacífico
dc.source.none.fl_str_mv reponame:UP-Institucional
instname:Universidad del Pacífico
instacron:UP
instname_str Universidad del Pacífico
instacron_str UP
institution UP
reponame_str UP-Institucional
collection UP-Institucional
bitstream.url.fl_str_mv https://repositorio.up.edu.pe/backend/api/core/bitstreams/bc091f60-d815-4098-943a-38425df76e63/content
https://repositorio.up.edu.pe/backend/api/core/bitstreams/7378c94e-0662-461d-82e5-65ec9aebdd3a/content
https://repositorio.up.edu.pe/backend/api/core/bitstreams/2ef9eaef-b059-462d-aad5-cddf9c9fa010/content
https://repositorio.up.edu.pe/backend/api/core/bitstreams/13082f91-1b64-4415-9bc4-983a60eb1bd3/content
bitstream.checksum.fl_str_mv 080c7b95c8dc2e0f978ba7ecbf2ec6ae
ff28a15b31d8b36d045b61ef83195dd0
8a4605be74aa9ea9d79846c1fba20a33
b8af0084f79f1a7fd8f5e37a025c4f3f
bitstream.checksumAlgorithm.fl_str_mv MD5
MD5
MD5
MD5
repository.name.fl_str_mv Repositorio Institucional de la Universidad del Pacífico
repository.mail.fl_str_mv repositorio@up.edu.pe
_version_ 1844974732756123648
spelling Hernani Merino, MartínIsabella, GiulianaTarazona Vargas, Enver GeraldMazzon, José Afonso2020-02-16T02:19:35Z2020-02-16T02:19:35Z2019-12http://hdl.handle.net/11354/2563Hernani-Merino, M. N., Isabella, G., Tarazona Vargas, E. G., & Mazzon, J. A. (2019). Recovery satisfaction construct and construct-related: Assessment measurement from item response theory. Journal of Business, 11(1), 2–13. doi:10.21678/jb.2019.1137https://doi.org/10.21678/jb.2019.1137Researchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs related to it. Results, limitations and future research are discussed.application/pdfengUniversidad del Pacífico. Facultad de Ciencias EmpresarialesPEhttps://revistas.up.edu.pe/index.php/business/article/view/1137/1387info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by/4.0/deed.esRepositorio de la Universidad del Pacífico - UPUniversidad del Pacíficoreponame:UP-Institucionalinstname:Universidad del Pacíficoinstacron:UPSatisfacción del clienteTeoría de respuesta al ítemhttps://purl.org/pe-repo/ocde/ford#5.02.04Recovery satisfaction construct and construct-related: assessment measurement from item response theoryinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionORIGINAL2563.html2563.htmltext/html171https://repositorio.up.edu.pe/backend/api/core/bitstreams/bc091f60-d815-4098-943a-38425df76e63/content080c7b95c8dc2e0f978ba7ecbf2ec6aeMD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8914https://repositorio.up.edu.pe/backend/api/core/bitstreams/7378c94e-0662-461d-82e5-65ec9aebdd3a/contentff28a15b31d8b36d045b61ef83195dd0MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-81748https://repositorio.up.edu.pe/backend/api/core/bitstreams/2ef9eaef-b059-462d-aad5-cddf9c9fa010/content8a4605be74aa9ea9d79846c1fba20a33MD53TEXT2563.html.txt2563.html.txtExtracted texttext/plain2https://repositorio.up.edu.pe/backend/api/core/bitstreams/13082f91-1b64-4415-9bc4-983a60eb1bd3/contentb8af0084f79f1a7fd8f5e37a025c4f3fMD5711354/2563oai:repositorio.up.edu.pe:11354/25632025-03-27 16:57:39.889http://creativecommons.org/licenses/by/4.0/deed.esinfo:eu-repo/semantics/openAccessopen.accesshttps://repositorio.up.edu.peRepositorio Institucional de la Universidad del Pacíficorepositorio@up.edu.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
score 13.897231
Recovery satisfaction construct and construct-related: assessment measurement from item response theory
Nota importante:
La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).

Ejemplares Similares