Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú

Descripción del Articulo

El texto completo de este trabajo no está disponible en el Repositorio Académico UPN por restricciones de la casa editorial donde ha sido publicado.
Detalles Bibliográficos
Autores: Costa Faura, Marcel, Sanchez-Ruiz, Daniel, Tello, Paola, Tullume, Jimmy, Vilchez-Sandoval, Jesus
Formato: objeto de conferencia
Fecha de Publicación:2020
Institución:Universidad Privada del Norte
Repositorio:UPN-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorio.upn.edu.pe:11537/26926
Enlace del recurso:https://hdl.handle.net/11537/26926
https://doi.org/10.1109/ICACIT46824.2019.9130325
Nivel de acceso:acceso abierto
Materia:Gestión de la calidad
Normas de calidad
Calidad de la educación
Universidades
https://purl.org/pe-repo/ocde/ford#2.02.04
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dc.title.es_PE.fl_str_mv Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
spellingShingle Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
Costa Faura, Marcel
Gestión de la calidad
Normas de calidad
Calidad de la educación
Universidades
https://purl.org/pe-repo/ocde/ford#2.02.04
title_short Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title_full Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title_fullStr Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title_full_unstemmed Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title_sort Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
author Costa Faura, Marcel
author_facet Costa Faura, Marcel
Sanchez-Ruiz, Daniel
Tello, Paola
Tullume, Jimmy
Vilchez-Sandoval, Jesus
author_role author
author2 Sanchez-Ruiz, Daniel
Tello, Paola
Tullume, Jimmy
Vilchez-Sandoval, Jesus
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Costa Faura, Marcel
Sanchez-Ruiz, Daniel
Tello, Paola
Tullume, Jimmy
Vilchez-Sandoval, Jesus
dc.subject.es_PE.fl_str_mv Gestión de la calidad
Normas de calidad
Calidad de la educación
Universidades
topic Gestión de la calidad
Normas de calidad
Calidad de la educación
Universidades
https://purl.org/pe-repo/ocde/ford#2.02.04
dc.subject.ocde.es_PE.fl_str_mv https://purl.org/pe-repo/ocde/ford#2.02.04
description El texto completo de este trabajo no está disponible en el Repositorio Académico UPN por restricciones de la casa editorial donde ha sido publicado.
publishDate 2020
dc.date.accessioned.none.fl_str_mv 2021-06-22T21:51:14Z
dc.date.available.none.fl_str_mv 2021-06-22T21:51:14Z
dc.date.issued.fl_str_mv 2020-07-07
dc.type.es_PE.fl_str_mv info:eu-repo/semantics/conferenceObject
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dc.identifier.citation.es_PE.fl_str_mv Costa, M. ...[et al]. (2020). Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú. International Symposium on Accreditation of Engineering and Computing Education (ICACIT), 1-5. https://doi.org/10.1109/ICACIT46824.2019.9130325
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/11537/26926
dc.identifier.journal.es_PE.fl_str_mv Proceedings of the IEEE International Symposium on Accreditation of Engineering and Computing Education (ICACIT)
dc.identifier.doi.none.fl_str_mv https://doi.org/10.1109/ICACIT46824.2019.9130325
identifier_str_mv Costa, M. ...[et al]. (2020). Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú. International Symposium on Accreditation of Engineering and Computing Education (ICACIT), 1-5. https://doi.org/10.1109/ICACIT46824.2019.9130325
Proceedings of the IEEE International Symposium on Accreditation of Engineering and Computing Education (ICACIT)
url https://hdl.handle.net/11537/26926
https://doi.org/10.1109/ICACIT46824.2019.9130325
dc.language.iso.es_PE.fl_str_mv eng
language eng
dc.rights.es_PE.fl_str_mv info:eu-repo/semantics/openAccess
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dc.rights.uri.*.fl_str_mv https://creativecommons.org/licenses/by-nc-sa/3.0/us/
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rights_invalid_str_mv Atribución-NoComercial-CompartirIgual 3.0 Estados Unidos de América
https://creativecommons.org/licenses/by-nc-sa/3.0/us/
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dc.publisher.es_PE.fl_str_mv IEEE
dc.publisher.country.es_PE.fl_str_mv PE
dc.source.es_PE.fl_str_mv Universidad Privada del Norte
Repositorio Institucional - UPN
dc.source.none.fl_str_mv reponame:UPN-Institucional
instname:Universidad Privada del Norte
instacron:UPN
instname_str Universidad Privada del Norte
instacron_str UPN
institution UPN
reponame_str UPN-Institucional
collection UPN-Institucional
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spelling Costa Faura, MarcelSanchez-Ruiz, DanielTello, PaolaTullume, JimmyVilchez-Sandoval, Jesus2021-06-22T21:51:14Z2021-06-22T21:51:14Z2020-07-07Costa, M. ...[et al]. (2020). Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú. International Symposium on Accreditation of Engineering and Computing Education (ICACIT), 1-5. https://doi.org/10.1109/ICACIT46824.2019.9130325https://hdl.handle.net/11537/26926Proceedings of the IEEE International Symposium on Accreditation of Engineering and Computing Education (ICACIT)https://doi.org/10.1109/ICACIT46824.2019.9130325El texto completo de este trabajo no está disponible en el Repositorio Académico UPN por restricciones de la casa editorial donde ha sido publicado.ABSTRACT The Universidad Autónoma del Perú (UA) implemented its Quality Management System in 2015 achieving the ISO 9001: 2015 certification in February 2019. This certification covers all the processes related to student support services, laboratories, degrees and diplomas among others. Due the specificity for educational organizations of ISO 21001: 2018 standard, the UA considered to align the current management system with the ISO 21001: 2018 requirements, beginning with the Systems Engineering Program. This paper displays the methodology and the results of the compliance assessment of the existing processes against the ISO 21001: 2018 Clause 8.5 in February 2019. As a result, it was found that the current management system meets the common requirements between ISO 9001:2015 and ISO 21001:2018. Nevertheless, there are some breaches in Clauses 8.5.1, 8.5. 2, 8.5.3, 8.5.5 and 8.5.6. Finally, the corresponding gaps were identified and the respective continuous improvement plans were developed.Revisión por paresBreñaapplication/pdfengIEEEPEinfo:eu-repo/semantics/openAccessAtribución-NoComercial-CompartirIgual 3.0 Estados Unidos de Américahttps://creativecommons.org/licenses/by-nc-sa/3.0/us/Universidad Privada del NorteRepositorio Institucional - UPNreponame:UPN-Institucionalinstname:Universidad Privada del Norteinstacron:UPNGestión de la calidadNormas de calidadCalidad de la educaciónUniversidadeshttps://purl.org/pe-repo/ocde/ford#2.02.04Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perúinfo:eu-repo/semantics/conferenceObjectCC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-81037https://repositorio.upn.edu.pe/bitstream/11537/26926/1/license_rdf80294ba9ff4c5b4f07812ee200fbc42fMD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81748https://repositorio.upn.edu.pe/bitstream/11537/26926/2/license.txt8a4605be74aa9ea9d79846c1fba20a33MD5211537/26926oai:repositorio.upn.edu.pe:11537/269262021-06-22 16:55:45.088Repositorio Institucional UPNjordan.rivero@upn.edu.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Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
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