Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study

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Currently, development teams face many challenges when designing user interfaces. There are more, and more, new methodologies, processes and techniques to make user-centered design. However, these teams often lack specific techniques or methods to accomplish these designs themselves in a real-world...

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Detalles Bibliográficos
Autores: Moquillaza, Arturo, Falconi, Fiorella, Paz, Freddy
Formato: artículo
Fecha de Publicación:2019
Institución:Universidad San Ignacio de Loyola
Repositorio:USIL-Institucional
Lenguaje:español
OAI Identifier:oai:repositorio.usil.edu.pe:usil/9105
Enlace del recurso:https://repositorio.usil.edu.pe/handle/usil/9105
http://dx.doi.org/10.1007/978-3-030-23535-2_38
Nivel de acceso:acceso embargado
Materia:Automatic teller machines
Human computer interaction
Iterative methods
Software design
User interfaces
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spelling 532522Moquillaza, ArturoFalconi, FiorellaPaz, Freddy2019-08-12T20:48:24Z2019-08-12T20:48:24Z2019-07Currently, development teams face many challenges when designing user interfaces. There are more, and more, new methodologies, processes and techniques to make user-centered design. However, these teams often lack specific techniques or methods to accomplish these designs themselves in a real-world development process. The following is a proposal of a user-centered design approach through a case study. The approach was applied to successfully redesign the main menu of an ATM interface of a Peruvian Bank. In this iteration, the convenience of aligning the proposal with proven methodologies such as Design Thinking was observed. This proposal continues to be applied successfully in the development process of the ATM team of said bank.Revisado por paresapplication/pdf10.1007/978-3-030-23535-2_380302-9743Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)https://repositorio.usil.edu.pe/handle/usil/9105http://dx.doi.org/10.1007/978-3-030-23535-2_38spaSpringer VerlagLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)info:eu-repo/semantics/embargoedAccessUniversidad San Ignacio de LoyolaRepositorio Institucional - USILreponame:USIL-Institucionalinstname:Universidad San Ignacio de Loyolainstacron:USILAutomatic teller machinesHuman computer interactionIterative methodsSoftware designUser interfacesRedesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Studyinfo:eu-repo/semantics/articleORIGINALDoc1.pdfDoc1.pdfapplication/pdf24183https://repositorio.usil.edu.pe/bitstreams/af4d8c6b-a394-4050-9911-5adb917b1977/downloade3bb35ebc18d080878a1bdfd9446f6b9MD51TEXTDoc1.pdf.txtDoc1.pdf.txtExtracted texttext/plain2https://repositorio.usil.edu.pe/bitstreams/47d0de68-6e59-49e0-9340-6db46d02d2c4/downloadd784fa8b6d98d27699781bd9a7cf19f0MD52THUMBNAILDoc1.pdf.jpgDoc1.pdf.jpgGenerated Thumbnailimage/jpeg3598https://repositorio.usil.edu.pe/bitstreams/5ca2240b-ea97-41f0-8c72-5c796893a3c7/download09267c29e16bd799c6ca091226b71685MD53usil/9105oai:repositorio.usil.edu.pe:usil/91052022-01-31 17:05:29.745https://repositorio.usil.edu.peRepositorio institucional de la Universidad San Ignacio de Loyolabdigital@metabiblioteca.com
dc.title.es_ES.fl_str_mv Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
title Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
spellingShingle Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
Moquillaza, Arturo
Automatic teller machines
Human computer interaction
Iterative methods
Software design
User interfaces
title_short Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
title_full Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
title_fullStr Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
title_full_unstemmed Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
title_sort Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
author Moquillaza, Arturo
author_facet Moquillaza, Arturo
Falconi, Fiorella
Paz, Freddy
author_role author
author2 Falconi, Fiorella
Paz, Freddy
author2_role author
author
dc.contributor.author.fl_str_mv Moquillaza, Arturo
Falconi, Fiorella
Paz, Freddy
dc.subject.es_ES.fl_str_mv Automatic teller machines
Human computer interaction
Iterative methods
Software design
User interfaces
topic Automatic teller machines
Human computer interaction
Iterative methods
Software design
User interfaces
description Currently, development teams face many challenges when designing user interfaces. There are more, and more, new methodologies, processes and techniques to make user-centered design. However, these teams often lack specific techniques or methods to accomplish these designs themselves in a real-world development process. The following is a proposal of a user-centered design approach through a case study. The approach was applied to successfully redesign the main menu of an ATM interface of a Peruvian Bank. In this iteration, the convenience of aligning the proposal with proven methodologies such as Design Thinking was observed. This proposal continues to be applied successfully in the development process of the ATM team of said bank.
publishDate 2019
dc.date.accessioned.none.fl_str_mv 2019-08-12T20:48:24Z
dc.date.available.none.fl_str_mv 2019-08-12T20:48:24Z
dc.date.issued.fl_str_mv 2019-07
dc.type.es_ES.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.doi.none.fl_str_mv 10.1007/978-3-030-23535-2_38
dc.identifier.issn.none.fl_str_mv 0302-9743
dc.identifier.journal.es_ES.fl_str_mv Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
dc.identifier.uri.none.fl_str_mv https://repositorio.usil.edu.pe/handle/usil/9105
http://dx.doi.org/10.1007/978-3-030-23535-2_38
identifier_str_mv 10.1007/978-3-030-23535-2_38
0302-9743
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
url https://repositorio.usil.edu.pe/handle/usil/9105
http://dx.doi.org/10.1007/978-3-030-23535-2_38
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dc.relation.ispartof.none.fl_str_mv Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
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dc.format.es_ES.fl_str_mv application/pdf
dc.publisher.es_ES.fl_str_mv Springer Verlag
dc.source.es_ES.fl_str_mv Universidad San Ignacio de Loyola
Repositorio Institucional - USIL
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Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
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