Educational research analysis of point-ofcontact management in times of Coronavirus

• Autores: Calderón Chávez, Roberto Gabriel Rolando, Flórez Ibarra, Jannett Maribel, Ancaya Martínez, María del Carmen Emilia, Majo Marrufo, Helga Ruth, Pauta Guevara, Ricardo Arturo
• Formato: capítulo de libro
• Fecha de Publicación: 2021
• Institución: Universidad Cesar Vallejo
• Repositorio: UCV-Institucional
• Lenguaje: español
• OAI Identifier: oai:repositorio.ucv.edu.pe:20.500.12692/91617
• Enlace del recurso: https://hdl.handle.net/20.500.12692/91617
• Nivel de acceso: acceso abierto
• Materia: Pandemia de COVID-19, 2020; Educación; Ciencias - Investigaciones; Medicina - Investigaciones; Salud pública - Investigaciones; https://purl.org/pe-repo/ocde/ford#3.00.00

We are currently in a national Health Emergency situation, Jordan, Guiu-Segura, Sousa-Pinto and Wang, (2021), this is due to the World Health Organization (WHO) alert of "very high level" to prevent the spread of Coronavirus (COVID-19) after outbreaks in more than 180 countries. (p.89). In 2019, Peru was among the first countries with the highest number of diseases worldwide. The health emergency that Peru is experiencing has highlighted the shortcomings of the health sector and has had a significant impact on all public and private institutions. Taype-Rondan, Hurtado- Roca, Estrada-Martínez and Timaná-Ruiz (2020) In the case of the Social Health Insurance, EsSalud, it has been affected by the reduction of almost two million insured. (p.85) Due to the fact that most of the insured come from formal companies, of which small and mediumsized companies have been the most affected by the mandatory Quarantine.