Impact of Cloud Manufacturing on Delivery Delays within the Coffee Industry Supply Chain

• Autores: De la Cruz Montalvo, Gracielita Ivón, Huaman Piñas , Milagros, Vilchez Ponce, Pamela Katherine, Chávez Castillo, Rodolfo Antonio
• Formato: tesis de grado
• Fecha de Publicación: 2025
• Institución: Universidad Continental
• Repositorio: CONTINENTAL-Institucional
• Lenguaje: inglés
• OAI Identifier: oai:repositorio.continental.edu.pe:20.500.12394/19492
• Enlace del recurso: https://hdl.handle.net/20.500.12394/19492; https://doi.org/10.1109/ICTLE67020.2025.11203410
• Nivel de acceso: acceso abierto
• Materia: Procesos de manufactura; Administración del tiempo; Logística; Herramientas; Cadena de suministro; Café; Manufacturing processes; Time management; Logistics; Tools; Supply chain; Coffee; https://purl.org/pe-repo/ocde/ford#2.11.04

Abstract — This applied research aimed to evaluate the impact of implementing a Cloud Manufacturing system on delivery delays within the supply chain of Café DLópez, a coffee processing and distribution company in Junín, Peru. A pre-experimental design with a single group was used, comparing delivery performance over two six-month periods before and after the implementation of a collaborative system developed in Google Sheets. The diagnostic phase identified key weaknesses in traceability, coordination, and technological integration, which were addressed through the deployment of a cloud-based management solution. The system enabled real-time order tracking, inventory visibility, and delivery scheduling across departments. Statistical analysis using the paired samples t-test revealed a significant reduction in average delivery delays, from 2.7 to 0.8 days (p = 0.028). These findings confirm that lightweight, accessible platforms like Google Sheets can serve as effective tools for digitalizing logistics processes in small agro-industrial enterprises, contributing to greater efficiency and customer satisfaction.