Management Competencies and Trust in a Private Service Company

• Autor: Cortez Giraldo, Luis Martín
• Formato: artículo
• Fecha de Publicación: 2021
• Institución: Universidad Nacional Mayor de San Marcos
• Repositorio: Revistas - Universidad Nacional Mayor de San Marcos
• Lenguaje: inglés; español
• OAI Identifier: oai:ojs.csi.unmsm:article/17700
• Enlace del recurso: https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/17700
• Nivel de acceso: acceso abierto
• Materia: management competencies; trust; work teams; strategic competencies; interpersonal competencies; competencias directivas; confianza; equipos de trabajo; competencias estratégicas; competencias intratégicas

This non-experimental, descriptive and correlational research aims at identifying the relationship between the management competencies of middle managers and trust within the work teams of a private services company. The sample consisted of the total population of the company. The management competencies scale of García-Lombardía, Cardona and Chinchilla and the trust dimension of the Lencioni team assessment scale were used; both with adequate psychometric properties for the study. The results show with a 99% probability that trust is significantly and positively related to management competencies, i.e., the greater development of management competencies, the greater the trust within the work teams; similarly, if management competencies are less developed, the lower the level of trust.