Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute

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This descriptive research aims to assess the quality of educational service of the career ofInternational Business Management provided at a Higher Technological Institute. This study wascarried out on the basis of the SINEACE standards (National System of Evaluation, Accreditationand Certification o...

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Detalles Bibliográficos
Autor: Díaz Noel, Verónica
Formato: artículo
Fecha de Publicación:2016
Institución:Universidad Femenina del Sagrado Corazón
Repositorio:Revistas - Universidad Femenina del Sagrado Corazón
Lenguaje:español
OAI Identifier:oai:revistas.unife.edu.pe:article/983
Enlace del recurso:https://revistas.unife.edu.pe/index.php/consensus/article/view/983
Nivel de acceso:acceso abierto
Materia:Educational quality, Evaluation of educational service, Accreditation, SINEACE (National System of Evaluation, Accreditation and Certification of Higher Education).
Calidad educativa, evaluación del servicio educativo, acreditación, SINEACE
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spelling Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological InstituteCalidad del servicio educativo utilizando los estándares del SINEACE, caso de la carrera Administración de Negocios Internacionales de un ISTPDíaz Noel, VerónicaEducational quality, Evaluation of educational service, Accreditation, SINEACE (National System of Evaluation, Accreditation and Certification of Higher Education).Calidad educativa, evaluación del servicio educativo, acreditación, SINEACEThis descriptive research aims to assess the quality of educational service of the career ofInternational Business Management provided at a Higher Technological Institute. This study wascarried out on the basis of the SINEACE standards (National System of Evaluation, Accreditationand Certification of Higher Education); for this purpose, various techniques were used such assurveys, interviews, documentary analysis, in situ observation.The research concludes that the educational service of the career under study has a low qualitylevel; therefore, it is not ready to obtain the accreditation.Finally, some recommendations are provided to increase such quality level and achieve the requiredaccreditation.En la presente investigación, se ha evaluado la calidad del servicio educativo de la carreraAdministración de Negocios Internacionales de un Instituto Superior Tecnológico Privado(ISTP); se trata de una investigación descriptiva, dicha evaluación se realizó tomando comobase los estándares del SINEACE (Sistema Nacional de Evaluación, Acreditación y Certificaciónde la calidad Educativa), y se utilizaron diversas técnicas como encuestas, entrevistas, análisisdocumental, observación in situ.La investigación concluye en que el servicio educativo de la carrera evaluada tiene un nivel decalidad bajo, y, en consecuencia, no se encuentra lista para obtener la acreditación.Finalmente, se brindan algunas recomendaciones para elevar dicho nivel de calidad y así lograr laacreditación requerida.Universidad Femenina del Sagrado Corazón (UNIFÉ)2016-06-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistas.unife.edu.pe/index.php/consensus/article/view/98310.33539/consensus.v21n1.983Consensus; Vol. 21 No. 1 (2016): Consensus; 59-69Consensus; Vol. 21 Núm. 1 (2016): Consensus; 59-691680-3817reponame:Revistas - Universidad Femenina del Sagrado Corazóninstname:Universidad Femenina del Sagrado Corazóninstacron:UNIFEspahttps://revistas.unife.edu.pe/index.php/consensus/article/view/983/895Derechos de autor 2016 Verónica Díaz Noelinfo:eu-repo/semantics/openAccessoai:revistas.unife.edu.pe:article/9832022-05-05T06:56:30Z
dc.title.none.fl_str_mv Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
Calidad del servicio educativo utilizando los estándares del SINEACE, caso de la carrera Administración de Negocios Internacionales de un ISTP
title Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
spellingShingle Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
Díaz Noel, Verónica
Educational quality, Evaluation of educational service, Accreditation, SINEACE (National System of Evaluation, Accreditation and Certification of Higher Education).
Calidad educativa, evaluación del servicio educativo, acreditación, SINEACE
title_short Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
title_full Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
title_fullStr Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
title_full_unstemmed Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
title_sort Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
dc.creator.none.fl_str_mv Díaz Noel, Verónica
author Díaz Noel, Verónica
author_facet Díaz Noel, Verónica
author_role author
dc.subject.none.fl_str_mv Educational quality, Evaluation of educational service, Accreditation, SINEACE (National System of Evaluation, Accreditation and Certification of Higher Education).
Calidad educativa, evaluación del servicio educativo, acreditación, SINEACE
topic Educational quality, Evaluation of educational service, Accreditation, SINEACE (National System of Evaluation, Accreditation and Certification of Higher Education).
Calidad educativa, evaluación del servicio educativo, acreditación, SINEACE
description This descriptive research aims to assess the quality of educational service of the career ofInternational Business Management provided at a Higher Technological Institute. This study wascarried out on the basis of the SINEACE standards (National System of Evaluation, Accreditationand Certification of Higher Education); for this purpose, various techniques were used such assurveys, interviews, documentary analysis, in situ observation.The research concludes that the educational service of the career under study has a low qualitylevel; therefore, it is not ready to obtain the accreditation.Finally, some recommendations are provided to increase such quality level and achieve the requiredaccreditation.
publishDate 2016
dc.date.none.fl_str_mv 2016-06-01
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistas.unife.edu.pe/index.php/consensus/article/view/983
10.33539/consensus.v21n1.983
url https://revistas.unife.edu.pe/index.php/consensus/article/view/983
identifier_str_mv 10.33539/consensus.v21n1.983
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistas.unife.edu.pe/index.php/consensus/article/view/983/895
dc.rights.none.fl_str_mv Derechos de autor 2016 Verónica Díaz Noel
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Derechos de autor 2016 Verónica Díaz Noel
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidad Femenina del Sagrado Corazón (UNIFÉ)
publisher.none.fl_str_mv Universidad Femenina del Sagrado Corazón (UNIFÉ)
dc.source.none.fl_str_mv Consensus; Vol. 21 No. 1 (2016): Consensus; 59-69
Consensus; Vol. 21 Núm. 1 (2016): Consensus; 59-69
1680-3817
reponame:Revistas - Universidad Femenina del Sagrado Corazón
instname:Universidad Femenina del Sagrado Corazón
instacron:UNIFE
instname_str Universidad Femenina del Sagrado Corazón
instacron_str UNIFE
institution UNIFE
reponame_str Revistas - Universidad Femenina del Sagrado Corazón
collection Revistas - Universidad Femenina del Sagrado Corazón
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Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute
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