Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru

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Objective. To identify whether logistics strategies influence the performance of furniture manufacturing companies in Villa El Salvador. Methods. The study was developed under a quantitative approach, at an explanatory level. Information was collected on logistics strategies with a Likert-type surve...

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Detalles Bibliográficos
Autor: Davila-Cajahuanca, David
Formato: artículo
Fecha de Publicación:2023
Institución:Universidad Nacional Hermilio Valdizan
Repositorio:Revistas - Universidad Nacional Hermilio Valdizán
Lenguaje:español
OAI Identifier:oai:revistas.unheval.edu.pe:article/1886
Enlace del recurso:http://revistas.unheval.edu.pe/index.php/gacien/article/view/1886
Nivel de acceso:acceso abierto
Materia:estrategias logísticas
desempeño empresarial
lead time
costo logístico
stock-out
satisfacción del cliente
logistics strategies
business performance
logistics cost
customer satisfaction
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dc.title.none.fl_str_mv Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
Estrategia logística y desempeño: el caso de las empresas productoras de muebles de Villa El Salvador, Perú
title Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
spellingShingle Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
Davila-Cajahuanca, David
estrategias logísticas
desempeño empresarial
lead time
costo logístico
stock-out
satisfacción del cliente
logistics strategies
business performance
lead time
logistics cost
stock-out
customer satisfaction
title_short Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
title_full Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
title_fullStr Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
title_full_unstemmed Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
title_sort Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
dc.creator.none.fl_str_mv Davila-Cajahuanca, David
author Davila-Cajahuanca, David
author_facet Davila-Cajahuanca, David
author_role author
dc.subject.none.fl_str_mv estrategias logísticas
desempeño empresarial
lead time
costo logístico
stock-out
satisfacción del cliente
logistics strategies
business performance
lead time
logistics cost
stock-out
customer satisfaction
topic estrategias logísticas
desempeño empresarial
lead time
costo logístico
stock-out
satisfacción del cliente
logistics strategies
business performance
lead time
logistics cost
stock-out
customer satisfaction
description Objective. To identify whether logistics strategies influence the performance of furniture manufacturing companies in Villa El Salvador. Methods. The study was developed under a quantitative approach, at an explanatory level. Information was collected on logistics strategies with a Likert-type survey in 2018: postponement, internal logistics integration, external logistics integration and proactive logistics, and on logistics performance: lead time, logistics cost, stock-out and customer satisfaction. Econometric methods were used to test the hypotheses. Results. Postponement reduces lead time and logistics cost, but does not influence stock-out or customer satisfaction. Internal logistics integration decreases lead time, logistics cost and stock-out and increases customer satisfaction. External logistics integration decreases lead time, logistics cost and stock-out and improves customer satisfaction. Proactive logistics does not influence lead time, decreases logistics cost and stock-out, and increases customer satisfaction. Conclusion. Logistics strategy influences the performance of companies. This effect could be explained not so much by the structured application of logistics strategies, but because the survey included elements of logistics strategies and because these companies, being members of a cluster, cooperate and coordinate.
publishDate 2023
dc.date.none.fl_str_mv 2023-04-30
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://revistas.unheval.edu.pe/index.php/gacien/article/view/1886
10.46794/gacien.9.2.1886
url http://revistas.unheval.edu.pe/index.php/gacien/article/view/1886
identifier_str_mv 10.46794/gacien.9.2.1886
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv http://revistas.unheval.edu.pe/index.php/gacien/article/view/1886/1762
dc.rights.none.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Escuela de PosGrado - Universidad Nacional Hermilio Valdizán
publisher.none.fl_str_mv Escuela de PosGrado - Universidad Nacional Hermilio Valdizán
dc.source.none.fl_str_mv Gaceta Científica; Vol. 9 Núm. 2 (2023); 53-58
2617-4332
2414-2832
reponame:Revistas - Universidad Nacional Hermilio Valdizán
instname:Universidad Nacional Hermilio Valdizan
instacron:UNHEVAL
instname_str Universidad Nacional Hermilio Valdizan
instacron_str UNHEVAL
institution UNHEVAL
reponame_str Revistas - Universidad Nacional Hermilio Valdizán
collection Revistas - Universidad Nacional Hermilio Valdizán
repository.name.fl_str_mv
repository.mail.fl_str_mv
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spelling Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, PeruEstrategia logística y desempeño: el caso de las empresas productoras de muebles de Villa El Salvador, PerúDavila-Cajahuanca, Davidestrategias logísticasdesempeño empresariallead timecosto logísticostock-outsatisfacción del clientelogistics strategiesbusiness performancelead timelogistics coststock-outcustomer satisfactionObjective. To identify whether logistics strategies influence the performance of furniture manufacturing companies in Villa El Salvador. Methods. The study was developed under a quantitative approach, at an explanatory level. Information was collected on logistics strategies with a Likert-type survey in 2018: postponement, internal logistics integration, external logistics integration and proactive logistics, and on logistics performance: lead time, logistics cost, stock-out and customer satisfaction. Econometric methods were used to test the hypotheses. Results. Postponement reduces lead time and logistics cost, but does not influence stock-out or customer satisfaction. Internal logistics integration decreases lead time, logistics cost and stock-out and increases customer satisfaction. External logistics integration decreases lead time, logistics cost and stock-out and improves customer satisfaction. Proactive logistics does not influence lead time, decreases logistics cost and stock-out, and increases customer satisfaction. Conclusion. Logistics strategy influences the performance of companies. This effect could be explained not so much by the structured application of logistics strategies, but because the survey included elements of logistics strategies and because these companies, being members of a cluster, cooperate and coordinate.Objetivo. Identificar si las estrategias logísticas influyen en el desempeño de las empresas productoras de muebles de Villa El Salvador. Métodos. El estudio fue desarollado bajo el enfoque cuantitativo, en un nivel explicativo. Se recogió la información de las estrategias logísticas con una encuesta tipo Likert, en el año 2018: posposición, integración logística interna, integración logística externa y logística proactiva y del desempeño logístico: lead time, costo logístico, stock-out y satisfacción del cliente. Fueron empleados métodos econométricos para probar las hipótesis planteadas. Resultados. La posposicion reduce el lead time y el costo logístico, pero no influye en el stock-out, ni en la satisfacción del cliente. La integración logística interna disminuye el lead time, el costo logístico y el stock-out y aumenta la satisfacción del cliente. La integración logística externa disminuye el lead time, el costo logístico y el stock-out y mejora la satisfacción del cliente. La logística proactiva no influye en el lead time, disminuye el costo logístico y el stock-out, y aumenta la satisfacción del cliente. Conclusión. La estrategia logística influye en el desempeño de las empresas. Este efecto se explicaría no tanto por la aplicación estructurada de las estrategias logísticas, sino porque la encuesta incluyó elementos de las estrategias logísticas y porque estas empresas, al ser miembros de un cluster, cooperan y coordinan.  RESUMO  Mirar. Identificar as estratégias logísticas que influenciam o desempenho das empresas moveleiras de Villa el Salvador. métodos. É uma pesquisa quantitativa e explicativa. As informações foram coletadas com uma pesquisa Likert em 2018, das estratégias logísticas: Adiamento, Integração logística interna, Integração logística externa e Logística proativa e desempenho logístico: lead time, custo logístico, ruptura de estoque e satisfação do cliente, utilizados métodos econométricos para testar as hipóteses. Resultados. O adiamento reduz o lead time e o custo logístico, mas não influencia a falta de estoque ou a satisfação do cliente. A integração da logística interna diminui o lead time, o custo logístico e a falta de estoque e aumenta a satisfação do cliente. A integração logística externa diminui o tempo de entrega, o custo logístico e a falta de estoque e melhora a satisfação do cliente. A logística proativa não influencia o lead time e diminui o custo logístico e a falta de estoque e aumenta a satisfação do cliente. Conclusão. Os resultados, em grande parte, estariam mostrando o que ocorre na realidade, o que se explica porque os elementos de estratégias logísticas foram contemplados na pesquisa Likert e não tanto em sua gestão estruturada. Palavras-chave: Estratégias logísticas; desempenho dos negócios; tempo de espera; custo logístico; Estoque esgotado; satisfação do cliente.  Escuela de PosGrado - Universidad Nacional Hermilio Valdizán2023-04-30info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://revistas.unheval.edu.pe/index.php/gacien/article/view/188610.46794/gacien.9.2.1886Gaceta Científica; Vol. 9 Núm. 2 (2023); 53-582617-43322414-2832reponame:Revistas - Universidad Nacional Hermilio Valdizáninstname:Universidad Nacional Hermilio Valdizaninstacron:UNHEVALspahttp://revistas.unheval.edu.pe/index.php/gacien/article/view/1886/1762https://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessoai:revistas.unheval.edu.pe:article/18862024-02-07T01:04:56Z
score 13.961689
Logistics strategy and performance: the case of furniture manufacturing companies in Villa El Salvador, Peru
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