Self-control based on neuro-linguistic programming to reduce workplace stress

• Autor: Gómez Castro, Sujey Maribeth
• Formato: artículo
• Fecha de Publicación: 2021
• Institución: Universidad Nacional Federico Villarreal
• Repositorio: Revistas - Universidad Nacional Federico Villarreal
• Lenguaje: español
• OAI Identifier: oai:ojs2.revistas.unfv.edu.pe:article/1120
• Enlace del recurso: https://revistas.unfv.edu.pe/RCV/article/view/1120
• Nivel de acceso: acceso abierto
• Materia: Work stress; Neurolinguistic Programming; Tax Administration Management Staff; Estrés laboral; Programa Autodominio; Programación Neurolingüística; Personal Gerencia de Administración Tributaria

The research was carried out with the objective of determining the effectiveness of the self-control program based on neurolinguistic programming (PNL) for the reduction of work stress in workers of the tax administration management of a municipality of Peru. The method used in this research is the pre-experimental method. The population of this study was thirty workers, the technique used is non-probability sampling. The instrument for measuring stress was the stress questionnaire from the Colombian Ministry of Social Protection. The results showed that, before the intervention, 100% of the workers presented stress, and after the intervention, only 37% of them. In conclusion, it is appreciated that the self-control program based on the P.N.L. It was effective for reducing work stress in workers of the Tax Administration Management of a Municipality of Peru, with a 95% confidence interval.