Logistics evaluation of an SME as a strategy for its organizational performance

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This research studies a Mexican SME dedicated to manufacturing ecological cleaning and personal care products. A logistics approach allowed us to analyze its supply chain and identify areas of opportunity. The methodology included data collection, supply chain analysis, logistics evaluation, managem...

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Detalles Bibliográficos
Autores: del Ángel-Coronel, Anice, Hernández-Osorio, Ernestina, Sánchez-Galván, Fabiola, García-Rodríguez, Rogelio
Formato: artículo
Fecha de Publicación:2022
Institución:Universidad de Lima
Repositorio:Revistas - Universidad de Lima
Lenguaje:español
OAI Identifier:oai:revistas.ulima.edu.pe:article/5914
Enlace del recurso:https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/5914
Nivel de acceso:acceso abierto
Materia:supply chain
logistics indicators
SCOR model
cadena de suministro
indicadores logísticos
modelo SCOR
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spelling Logistics evaluation of an SME as a strategy for its organizational performanceEvaluación logística de una PYME como estrategia para su desempeño organizacionaldel Ángel-Coronel, Anice Hernández-Osorio, Ernestina Sánchez-Galván, FabiolaGarcía-Rodríguez, Rogelio supply chainlogistics indicatorsSCOR modelcadena de suministroindicadores logísticosmodelo SCORThis research studies a Mexican SME dedicated to manufacturing ecological cleaning and personal care products. A logistics approach allowed us to analyze its supply chain and identify areas of opportunity. The methodology included data collection, supply chain analysis, logistics evaluation, management, review of warehouse logistic indicators, and the SCOR model’s implementation at three process levels (superior, configuration, and elements), each evaluated by key performance indicators. Each indicator was divided into performance attributes (flexibility, assets, speed of service, reliability in compliance, and costs). The DNA Logistik tool was applied to detect the maturity level and risk of logistics operations. As a result, the relevance of five logistics functions in the supply chain (supply, production, storage, transportation, and omnichannel sales) was identified. In addition, the results were compared with 326 records of other SMEs in DNA Logistik in the retail sector.La presente investigación estudia una pyme mexicana, dedicada a la fabricación de productos de limpieza ecológicos y de cuidado personal, con un enfoque logístico que permita analizar su cadena de suministro e identificar áreas de oportunidad. La metodología incluyó la recolección de datos, el análisis de la cadena de suministro, la evaluación logística, la revisión de indicadores logísticos de gestión y almacén, así como la implementación del modelo SCOR interpretado en tres niveles de procesos (superior, configuración y de elementos), cada uno evaluado por indicadores clave de desempeño. Cada indicador fue dividido en atributos de rendimiento (flexibilidad, activos, velocidad de atención, fiabilidad en cuestión de cumplimiento y costos). Se aplicó la herramienta DNA Logistik con el propósito de detectar el nivel de madurez y riesgo de las operaciones logísticas. Como resultado, se identifica la relevancia de cinco funciones logísticas en la cadena de suministro (aprovisionamiento, producción, almacenaje, transporte, venta omnicanal), además, se compararon los resultados con 326 registros de otras pymes en DNA Logistik en el sector de comercio al por menorUniversidad de Lima2022-10-27info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttps://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/591410.26439/ing.ind2022.n43.5914Ingeniería Industrial; No. 43 (2022); 15-34Ingeniería Industrial; Núm. 43 (2022); 15-342523-63261025-992910.26439/ing.ind2022.n43reponame:Revistas - Universidad de Limainstname:Universidad de Limainstacron:ULIMAspahttps://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/5914/5889https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/5914/5903https://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessoai:revistas.ulima.edu.pe:article/59142024-10-14T16:19:39Z
dc.title.none.fl_str_mv Logistics evaluation of an SME as a strategy for its organizational performance
Evaluación logística de una PYME como estrategia para su desempeño organizacional
title Logistics evaluation of an SME as a strategy for its organizational performance
spellingShingle Logistics evaluation of an SME as a strategy for its organizational performance
del Ángel-Coronel, Anice
supply chain
logistics indicators
SCOR model
cadena de suministro
indicadores logísticos
modelo SCOR
title_short Logistics evaluation of an SME as a strategy for its organizational performance
title_full Logistics evaluation of an SME as a strategy for its organizational performance
title_fullStr Logistics evaluation of an SME as a strategy for its organizational performance
title_full_unstemmed Logistics evaluation of an SME as a strategy for its organizational performance
title_sort Logistics evaluation of an SME as a strategy for its organizational performance
dc.creator.none.fl_str_mv del Ángel-Coronel, Anice
Hernández-Osorio, Ernestina
Sánchez-Galván, Fabiola
García-Rodríguez, Rogelio
author del Ángel-Coronel, Anice
author_facet del Ángel-Coronel, Anice
Hernández-Osorio, Ernestina
Sánchez-Galván, Fabiola
García-Rodríguez, Rogelio
author_role author
author2 Hernández-Osorio, Ernestina
Sánchez-Galván, Fabiola
García-Rodríguez, Rogelio
author2_role author
author
author
dc.subject.none.fl_str_mv supply chain
logistics indicators
SCOR model
cadena de suministro
indicadores logísticos
modelo SCOR
topic supply chain
logistics indicators
SCOR model
cadena de suministro
indicadores logísticos
modelo SCOR
description This research studies a Mexican SME dedicated to manufacturing ecological cleaning and personal care products. A logistics approach allowed us to analyze its supply chain and identify areas of opportunity. The methodology included data collection, supply chain analysis, logistics evaluation, management, review of warehouse logistic indicators, and the SCOR model’s implementation at three process levels (superior, configuration, and elements), each evaluated by key performance indicators. Each indicator was divided into performance attributes (flexibility, assets, speed of service, reliability in compliance, and costs). The DNA Logistik tool was applied to detect the maturity level and risk of logistics operations. As a result, the relevance of five logistics functions in the supply chain (supply, production, storage, transportation, and omnichannel sales) was identified. In addition, the results were compared with 326 records of other SMEs in DNA Logistik in the retail sector.
publishDate 2022
dc.date.none.fl_str_mv 2022-10-27
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/5914
10.26439/ing.ind2022.n43.5914
url https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/5914
identifier_str_mv 10.26439/ing.ind2022.n43.5914
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/5914/5889
https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/5914/5903
dc.rights.none.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
text/html
dc.publisher.none.fl_str_mv Universidad de Lima
publisher.none.fl_str_mv Universidad de Lima
dc.source.none.fl_str_mv Ingeniería Industrial; No. 43 (2022); 15-34
Ingeniería Industrial; Núm. 43 (2022); 15-34
2523-6326
1025-9929
10.26439/ing.ind2022.n43
reponame:Revistas - Universidad de Lima
instname:Universidad de Lima
instacron:ULIMA
instname_str Universidad de Lima
instacron_str ULIMA
institution ULIMA
reponame_str Revistas - Universidad de Lima
collection Revistas - Universidad de Lima
repository.name.fl_str_mv
repository.mail.fl_str_mv
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