Business consulting report - Clínica San Juan de Dios

• Autores: Pisfil Reategui, Carlos Alberto, Meza Gonzales, Christian Raul, Guerra Calderón, Clarck Bruno, Callupe Baldeón, Liliana
• Formato: tesis de maestría
• Fecha de Publicación: 2023
• Institución: Pontificia Universidad Católica del Perú
• Repositorio: PUCP-Tesis
• Lenguaje: español
• OAI Identifier: oai:tesis.pucp.edu.pe:20.500.12404/29837
• Enlace del recurso: http://hdl.handle.net/20.500.12404/29837
• Nivel de acceso: acceso abierto
• Materia: Administración de servicios de salud--Perú; Clínicas--Perú--Lima; https://purl.org/pe-repo/ocde/ford#5.02.04

For many years, La Clínica San Juan de Dios has been at the forefront of child rehabilitation, providing health services in prevention, hospitalization and child recovery. In this sense, the present work of Business Consulting whose purpose of this consultancy is to know the external and internal factors that affect the performance of the clinic's management in order to develop other specialties and other segments of the Lima population. Based on the researched literature, it is proposed to implement a program to change the positioning of the Clinic from the children's segment to the entire population. In this way, the execution of the implementation plan expects to have a favorable impact on the management of hospitalization, emergency operations and rehabilitation, with a new infrastructure and marketing plan to change the positioning, thus achieving greater production by expanding the infrastructure of physical medicine that was at 93% of its capacity, it seeks to expand 15,529 m2 of effective rehabilitation area with an investment of S/ 74,539,200 Soles and a NPV of S/ 25,276,098 Soles.