Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru

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The research examines the negative consumer emotions generated by the perception of social networks or traditional media with consumer behavior during the covid_19 pandemic. The study was developed in Peru with a sample of 220 consumers; the design is quantitative and structural equations were used...

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Detalles Bibliográficos
Autores: Regalado-Pezúa, Otto, Carvache-Franco, Orly, Carvache-Franco, Mauricio, Carvache-Franco, Wilmer, Ortiz-Soto, Maribel, Larregui-Candelaria, Guisell
Formato: artículo
Fecha de Publicación:2023
Institución:Universidad ESAN
Repositorio:ESAN-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorio.esan.edu.pe:20.500.12640/3651
Enlace del recurso:https://hdl.handle.net/20.500.12640/3651
https://doi.org/10.1371/journal.pone.0293932
Nivel de acceso:acceso abierto
Materia:Consumer behavior
Emotions
Social networks
COVID 19
Comportamiento del consumidor
Emociones
Redes sociales
https://purl.org/pe-repo/ocde/ford#5.02.04
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spelling Regalado-Pezúa, OttoCarvache-Franco, OrlyCarvache-Franco, MauricioCarvache-Franco, WilmerOrtiz-Soto, MaribelLarregui-Candelaria, Guisell2023-11-27T17:20:47Z2023-11-27T17:20:47Z2023-11-03Regalado-Pezúa, O., Carvache-Franco, O., Carvache-Franco, M., Carvache-Franco, W., Ortiz-Soto, M., & Larregui-Candelaria, G. (2023) Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru. PLoS ONE 18(11): e0293932. https://doi.org/10.1371/journal.pone.0293932https://hdl.handle.net/20.500.12640/3651https://doi.org/10.1371/journal.pone.0293932The research examines the negative consumer emotions generated by the perception of social networks or traditional media with consumer behavior during the covid_19 pandemic. The study was developed in Peru with a sample of 220 consumers; the design is quantitative and structural equations were used for data processing. The results indicate that social networks and traditional media are not related to negative emotions, but are related to the change in consumer behavior in the purchase of more products and new products. The research has theoretical implications since it provides evidence to the literature that the negative emotions generated during the covid_19 pandemic are related to changes in consumer behavior, which affect the purchase of more products and new products. The practical implications of the research is for businessmen on the causes of changes in consumer behavior generated during crises. like the COVID-19 pandemic.InglésengPLOSUSurn:issn:1932-6203https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0293932&type=printableinfo:eu-repo/semantics/openAccessAttribution 4.0 Internationalhttp://creativecommons.org/licenses/by/4.0/Consumer behaviorEmotionsSocial networksCOVID 19Comportamiento del consumidorEmocionesRedes socialesCOVID 19https://purl.org/pe-repo/ocde/ford#5.02.04Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peruinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArtículoreponame:ESAN-Institucionalinstname:Universidad ESANinstacron:ESANhttps://orcid.org/0000-0001-6196-1479Acceso abiertoPLoS ONE11e029393218TEXTregalado_2023b.pdf.txtregalado_2023b.pdf.txtExtracted texttext/plain66595https://repositorio.esan.edu.pe/bitstreams/658f978c-6d12-4e21-9eaa-83370fdee706/download878f7d2ace5e4f2170ffc7dea7437890MD56falseAnonymousREADTHUMBNAILregalado_2023b.pdf.jpgregalado_2023b.pdf.jpgGenerated Thumbnailimage/jpeg5637https://repositorio.esan.edu.pe/bitstreams/9308061c-57a1-41a9-a131-a56c42f0b518/download33228f523f7941b258fb1d33016dea4fMD57falseAnonymousREADORIGINALregalado_2023b.pdfregalado_2023b.pdfTexto completoapplication/pdf1048975https://repositorio.esan.edu.pe/bitstreams/b70e01ee-d844-4383-a917-7b9bfb0fd3e4/downloade6c2f7a52e32553fb0245a6c63fdecdfMD55trueAnonymousREAD20.500.12640/3651oai:repositorio.esan.edu.pe:20.500.12640/36512024-11-25 19:41:19.117http://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessopen.accesshttps://repositorio.esan.edu.peRepositorio Institucional ESANrepositorio@esan.edu.pe
dc.title.en_EN.fl_str_mv Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru
title Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru
spellingShingle Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru
Regalado-Pezúa, Otto
Consumer behavior
Emotions
Social networks
COVID 19
Comportamiento del consumidor
Emociones
Redes sociales
COVID 19
https://purl.org/pe-repo/ocde/ford#5.02.04
title_short Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru
title_full Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru
title_fullStr Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru
title_full_unstemmed Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru
title_sort Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru
author Regalado-Pezúa, Otto
author_facet Regalado-Pezúa, Otto
Carvache-Franco, Orly
Carvache-Franco, Mauricio
Carvache-Franco, Wilmer
Ortiz-Soto, Maribel
Larregui-Candelaria, Guisell
author_role author
author2 Carvache-Franco, Orly
Carvache-Franco, Mauricio
Carvache-Franco, Wilmer
Ortiz-Soto, Maribel
Larregui-Candelaria, Guisell
author2_role author
author
author
author
author
dc.contributor.author.fl_str_mv Regalado-Pezúa, Otto
Carvache-Franco, Orly
Carvache-Franco, Mauricio
Carvache-Franco, Wilmer
Ortiz-Soto, Maribel
Larregui-Candelaria, Guisell
dc.subject.en_EN.fl_str_mv Consumer behavior
Emotions
Social networks
COVID 19
topic Consumer behavior
Emotions
Social networks
COVID 19
Comportamiento del consumidor
Emociones
Redes sociales
COVID 19
https://purl.org/pe-repo/ocde/ford#5.02.04
dc.subject.es_ES.fl_str_mv Comportamiento del consumidor
Emociones
Redes sociales
COVID 19
dc.subject.ocde.none.fl_str_mv https://purl.org/pe-repo/ocde/ford#5.02.04
description The research examines the negative consumer emotions generated by the perception of social networks or traditional media with consumer behavior during the covid_19 pandemic. The study was developed in Peru with a sample of 220 consumers; the design is quantitative and structural equations were used for data processing. The results indicate that social networks and traditional media are not related to negative emotions, but are related to the change in consumer behavior in the purchase of more products and new products. The research has theoretical implications since it provides evidence to the literature that the negative emotions generated during the covid_19 pandemic are related to changes in consumer behavior, which affect the purchase of more products and new products. The practical implications of the research is for businessmen on the causes of changes in consumer behavior generated during crises. like the COVID-19 pandemic.
publishDate 2023
dc.date.accessioned.none.fl_str_mv 2023-11-27T17:20:47Z
dc.date.available.none.fl_str_mv 2023-11-27T17:20:47Z
dc.date.issued.fl_str_mv 2023-11-03
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dc.identifier.citation.none.fl_str_mv Regalado-Pezúa, O., Carvache-Franco, O., Carvache-Franco, M., Carvache-Franco, W., Ortiz-Soto, M., & Larregui-Candelaria, G. (2023) Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru. PLoS ONE 18(11): e0293932. https://doi.org/10.1371/journal.pone.0293932
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/20.500.12640/3651
dc.identifier.doi.none.fl_str_mv https://doi.org/10.1371/journal.pone.0293932
identifier_str_mv Regalado-Pezúa, O., Carvache-Franco, O., Carvache-Franco, M., Carvache-Franco, W., Ortiz-Soto, M., & Larregui-Candelaria, G. (2023) Effect of negative emotions in consumption during the COVID-19 pandemic: A study from Peru. PLoS ONE 18(11): e0293932. https://doi.org/10.1371/journal.pone.0293932
url https://hdl.handle.net/20.500.12640/3651
https://doi.org/10.1371/journal.pone.0293932
dc.language.none.fl_str_mv Inglés
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language_invalid_str_mv Inglés
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