Employees’ perception of management skills in the Los Olivos Municipal Hospital

• Autores: Arrascue Lino, Irma Emperatriz, Podestá Gavilano, Luis Enrique, Matzumura Kazano, Juan Pedro, Gutiérrez Crespo, Hugo Florencio, Ruiz Arias, Raúl Alberto
• Formato: artículo
• Fecha de Publicación: 2021
• Institución: Universidad Ricardo Palma
• Repositorio: Revista URP - Revista de la Facultad de Medicina Humana
• Lenguaje: español; inglés
• OAI Identifier: oai:oai.revistas.urp.edu.pe:article/3715
• Enlace del recurso: http://revistas.urp.edu.pe/index.php/RFMH/article/view/3715
• Nivel de acceso: acceso abierto
• Materia: Clinical Governance; Health Services Administration; Hospital Administration

Objective: Analyze management skills from employees’ perception in the Los Olivos Municipal Hospital in 2019. Methods: Quantitative, correlational, cross-sectional study. A simple random sample of 52 participants was applied. We used a questionnaire to assess perceptions regarding management skills, consisting of 27 questions and 4 dimensions, with a Cronbach’s alpha reliability value of 0.97. We used Pearson’s chi-squared test to analyze correlation between management skills variable and sociodemographic variables. Results: Management skills were considered adequate in analytic and interpersonal dimensions by 69% of participants, while emotional and motivational skills and values were considered regular by 69% and 58%, respectively. 55.8% of participants perceived their bosses’ management skills as adequate, 44.2% perceived them as regular, and none as inadequate. The only sociodemographic variable that was associated with management skills was service time. Conclusion: 55.8% of the health personnel in the Los Olivos Municipal Hospital perceived management skills as adequate.