Social responsibility in the university and quality of administrative service

• Autores: Pumacayo Palomino, Ilich Ivan, Calla Vásquez, Kriss Melody, Yangali Vicente, Judith Soledad, Vasquez Tomás, Melba Rita, Arrátia Méndez, Gissela Karen, Rodríguez López, José Luis
• Formato: artículo
• Fecha de Publicación: 2020
• Institución: Universidad Peruana Unión
• Repositorio: Revista UPEU - Revista de Investigación Apuntes Universitarios
• Lenguaje: español
• OAI Identifier: oai:ojs2.apuntesuniversitarios.upeu.edu.pe:article/440
• Enlace del recurso: https://apuntesuniversitarios.upeu.edu.pe/index.php/revapuntes/article/view/440
• Nivel de acceso: acceso abierto
• Materia: social responsibility; quality; administrative service; university; responsabilidad social; calidad; servicio administrativo; universidad

This study was aimed to determine the relationship between university social responsibility and quality of administrative services at the university. It was hypothetical deductive method, being a basic, transversal correlational research, non experimental design. The present sample was probabilistic, consisting of 268 students; using the survey and the questionnaire. The study concluded that there is a significant relationship between the variable social responsibility of the university and the quality of the administrative service in the university; This implies stating that: the higher the social responsibility of the university, the higher the levels of quality of the administrative service.