“Proposal of a management model for improving municipal address of the province of Otuzco”

• Autor: Ramos Gonzales, Heriberto Werenshon
• Formato: artículo
• Fecha de Publicación: 2012
• Institución: Universidad Nacional Mayor de San Marcos
• Repositorio: Revista UNMSM - Industrial Data
• Lenguaje: español
• OAI Identifier: oai:ojs.csi.unmsm:article/6242
• Enlace del recurso: https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/6242
• Nivel de acceso: acceso abierto
• Materia: local development; sustainable development and efqm management model; desarrollo local; desarrollo sostenido y modelo de gestión efqm

The following article is a study of the government’s structure and management of Otuzco Municipal’s committee. This paper focuses on historical and sociological government function analyses, both executively and technically, with a purpose of purposing implementable improvements to the city’s management of infrastructure and public service. The results from a survey collected between 2007 and 2010 showed areas of incompetence and limitations in the government’s administration, use of resources and public service delivery. There is a need to implement public administration changes in order to increase the city’s efficiency, improve standard of life for its citizens and further local development in certain key areas. After a comparative analysis, we propose the “Management Model EFQM.Therefore, the proposed “EFQM Management Model” provides suggestions to improve government leadership and structure effectively use resources and develop a realistic approach to reduce poverty and guarantee sustainable city development.